Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolute nightmare, office is accountants, home address in frodsham is director have his own disputes with them. Don’t return calls etc If you took calls home visits to your business pa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would like to thank all the staff an Building consents for all their help and support provided to us during these builds. I must mention Maxine and Carl especially as nothing is too much trouble in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mubarak Ali was the assigned inspector for extension/build. Ali was very helpful to us throughout the process. We experienced a lot of issues with our builder cutting corners and with general shod... Ver mais

Classificada 5 em 5 estrelas

All phone calls answered in a minimum amount of time, staff extremely pleasant, knowledgeable and know what they are talking about. The surveyor who came to my site was extremely pleasant and understo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Inspector de construção civil

Escrito pela empresa

Building Consents Ltd. is an RBCA (Registered Building Control Approver) employing a team of experienced building control surveyors in the North West (North Wales, Liverpool, Manchester, Cheshire), the Midlands (Birmingham, Coventry) and South West (Dorset, Somerset). We have almost 15 years of successful projects and repeat business through close partnership with leading developers, contractors and architects as well as home-owners. Our typical projects include multi-storey residential and student accommodation, hotels, hospitals, educational, medical and industrial buildings but also houses, loft conversions and kitchen and lounge extensions. We undertake a third party Building Control (Building Regulations) check on your project to measure compliance. We check your plans and inspect your work on site. On completion we issue a final certificate.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

37 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Absolute nightmare

Absolute nightmare, office is accountants, home address in frodsham is director have his own disputes with them.
Don’t return calls etc

If you took calls home visits to your business partner who tells me your shafting him would not be needed.

In response to you false claims made simply to look good on here ….
I hope you are aware your fellow director had a ring doorbell at his home and also my phone was on record so this is simply not true. He gave me the impression you were also in a legal dispute and your address in Portugal causing issues. Also site was visited and remedial works done…. I have texts to prove this!!! Whoops

I suggest you get your ducks in a row and deal with issues. You need to stop kicking the can down the road and have a civil call or meeting.
This will not go away.

Still waiting for copy of file btw please call me !

I’ll be back on the doorstep this week to see your fellow director who says you shafted him

19 de dezembro de 2025
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

We cancelled your project in writing 2 years ago as it has serious defects. You then email us with no reference or address, phone and give my staff abuse and angrily doorstep a Director at 5.30pm on a Friday night. Those facts seem to be missing.

Classificada 5 em 5 estrelas

Very good service

Very good service

30 de junho de 2025
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Hi Tauqeer, Many thanks for your review... we look forward to working with you again in the future!

Classificada 5 em 5 estrelas

Thank you Ali.

Mubarak Ali was the assigned inspector for extension/build. Ali was very helpful to us throughout the process. We experienced a lot of issues with our builder cutting corners and with general shoddy workman ship. Ali always conducted himself professionally and was very thorough and knowledgeable with all his inspections carried out at our property at every step for the way. Ali provided us with guidance and provided insight on things to look out for as we were new to building works and dealing with builders.
We finally managed to get the project over the line with help , support and assistance from all parties involved at building regulations.
Thank you once again.
MK

13 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Support and Project Management

Our experience was exceptional thanks to our Inspector, Ali Mubarak, who expertly managed the project from start to finish, even overcoming challenges caused by previous builders. As this was all new to us, Ali’s guidance and support reassured us every step of the way, making the entire process smooth and stress-free. We truly appreciate his dedication and professionalism—thank you.

18 de fevereiro de 2025
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Thank you for your positive review Mr Singh. The new Building Safety Act has had a challenging effect on our ability to respond as quickly as we'd like and it's good to know we're delivering a great service. Ali is a star!

Classificada 4 em 5 estrelas

Great help

I had paid for Building Control application a number of years ago, and decided to go start the works. I phoned the number and found Mubarak Ali was helpful throughout the process and explained at each stage I needed to book an appointment. He also managed to put my final certificate through as a priority at the end so it didn't take as long as expected.

10 de outubro de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Thanks for your glowing review Kaz! I'll pass on your great comments to Ali... who's a star of the team. Best wishes!

Classificada 4 em 5 estrelas

Overall not a bad experience

Overall not a bad experience. They did put my job on hold midway due to my builder deviating from the original design which to be fair was not their fault and in my best interest.
The office cannot be reached by phone, they seem to only have one admin person responding so can never get an inspection booked within 24hrs. You have to leave a voice message which they do get back to you but it's late in the day and at that point can't book an inspection for the next day however they do sometimes they sent a text to book and I always managed to get one in 48hrs.
The inspector Mubarak Ali was helpful throughout the process with highlighting any issues my builder overlooked or cut corners and responded in reasonable time with answers to any questions. He also managed to put my final certificate through as a priority at the end so it didn't take as long as expected.

16 de dezembro de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Hello Zaman and thanks for your honest review. We've been struggling with the burdens that the government have placed on us with new legislation but have hired more admin staff and we're getting back to normal. We're pleased you liked our service - I'll pass on your thanks to the surveyor!

Classificada 5 em 5 estrelas

Best Building Inspection service.

Best Building Inspection service.
Mr Ali Mubarak was very helpful and He assisted me in every step.

6 de dezembro de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Thanks for your review Muhammed - I'll pass on your review to Ali !

Classificada 5 em 5 estrelas

Extremely helpful and approachable staff

Once again their staff have helped me navigate the changes in the forms and rules. Thank you

21 de outubro de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Thank you! The recent changes in the legislation can be very difficult to comprehend but we're happy to have helped.

Classificada 5 em 5 estrelas

Great experience with Mubarak Ali

Great experience with Mubarak Ali, a few hiccups along the way with builders but everything was smoothed out in the end with my final certificate being issued recently. Mubarak alleviated all concerns and advised me of what needed to be done to rectify any issues.

23 de novembro de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Ali is one of our young surveyors who go above and beyond to keep clients happy. We're please he's given a good service and thank you for your positive feedback - I'll let him know!

Classificada 5 em 5 estrelas

Massive thanks

I would like to thank all the staff an Building consents for all their help and support provided to us during these builds. I must mention Maxine and Carl especially as nothing is too much trouble in helping solve problems and giving advice where needed. I would highly recommend this company and will continue to use them for all our future projects.
Many thanks from Mark and Conor.

12 de novembro de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Thanks Mark and Conor. We're struggling with the admin demands caused by the new legislation but getting there! Glad you appreciate our service and we look forward to working with you in the future... Maxine and Carl are stars :-)

Classificada 2 em 5 estrelas

A poor experience

Using Building Consents Ltd. was a poor experience.

They are very slow to respond and seem to have staff working together who are not on speaking terms, turning me as the client into a middle-man.

Despite submitting our engineering calculations several weeks early, they were not reviewed until months later, AFTER the building work had been completed.

Especially disappointing was after the whole project was completed, it took weeks of repeated calls and emails to obtain a final certificate. This lack of responsiveness is frustrating and unacceptable

14 de outubro de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Hi Emma, I'm sorry you had a bad expereince. This was caused by new legislation being introduced requiring us to ask clients for a lot of information that previously was not needed. We've employed more administration staff to clear our backlog and keep us back on an even keel. Aplogies again for not meeting your expections.

Classificada 1 em 5 estrelas

I have been trying to obtain my…

I have been trying to obtain my building certificate for the past three weeks, consistently following up with both the office and the building control team. Despite expressing the urgency of my situation—explaining that I am about to undergo cancer treatment and need this certificate to finalize the sale of my house for my family's future—they have failed to respond to my emails and calls. This lack of communication and attention has caused significant stress during an already difficult time. I am deeply disappointed with the service I have received.

13 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Maxine

Maxine, the lady who dealt with my query was very helpful.

31 de julho de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Thanks Ms Preston - Ill pass your positive comments to Max!

Classificada 1 em 5 estrelas

I am very disappointed of the service…

I am very disappointed of the service level they offer. Communication is extremely slow. Need to wait long for a visit. I have been waiting for the final certificate sign off for the past 2 weeks. Chasing over phone is not effective. This is not acceptable.

17 de julho de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Hello Mr Doweider, please accept our apologies for the delay but we have a number of staff on holiday and sick whilst enquiries have increaed dramatically. Please email technical@buildingconsents.com and I will arrange for your issues to be resolved.

Classificada 1 em 5 estrelas

A bit rough and unorganised.

I made a phone call to ask for their services. They guide me on how to fill their form online. It took me several minutes to fill their form and once I sent it they reply to me, saying that they don't cover my area.
Should not ask my address before they instruct me how to fill their form?

17 de junho de 2024
Opinião espontânea
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Hello. I've instructed the team to ask for addresses from potential clients at the outset so hopefully this won't happen again. Our map of coverage is available on our website and I'll try and make that more prominent. We apologise and hope you find a suitable service.

Classificada 5 em 5 estrelas

Very good communication

Very good communication - responding to any questions very quickly.

17 de outubro de 2023
logótipo da Building Consents Ltd.

Resposta da Building Consents Ltd.

Thanks for a tip top review Vivien!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais