Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door. Dog Food from Burns is... Ver mais
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Leia as opiniões dos outros
I had a problem with a sack of dry dog kibble which I reported via the website contact form. Customer Service responded far more quickly than I expected and the matter was soon resolved. In Burns defe... Ver mais
Both my dogs love their Burns meals. The 125ml size has loads of tasty goodness - fish or turkey or,chicken,or lamb with rice and vegetables(you can see) in the meals - no freezer needed.Great human g... Ver mais
Thank you for having a low fat wet food ie Wild Fish as well as kibble so could feed her on half and half, as she has Pancreatitis. Delivery is quick also, usually a couple of days.
Informações sobre a empresa
- Loja de ração
- Fabricante de ração para animais
- Produção de produtos alimentares
- Loja de animais de estimação
- Loja de artigos para animais de estimação
Sobre Burns Pet Nutrition
Escrito pela empresa
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Escrito pela empresa
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Informações de contacto
4,7
Excelente
3 mil opiniões
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Excellent food
Excellent food
Excellent Company & delivered on time.
What more could you ask for
14 de abril de 2026
I’ve been using burns for many years…
I’ve been using burns for many years and never had any issues all my dogs are fed on burns from puppy to my elderly dogs and all are in good shape and healthy the rep airline goes out of her way to help me and nothing is too much for her to do my thanks Glenn jones Swiftbrook Labradors
10 de abril de 2026
Super customer service
Super customer service, listened as to why my old dog was struggling. Possibly her digestive system with the usual food. I was sent a couple of sample bags which both my dogs love. Thank you for the food, plus the money off coupon. What a remarkable difference the food has made.
13 de abril de 2026
I am a new customer ordering the…
I am a new customer ordering the dogfood was ok but had trouble putting the diccont number in I have ahearing dog so this will be the first time my assistant dog will have the food am looking forward to ordering again
10 de abril de 2026
The delivery company sent me a email at…
The delivery company sent me a email at 11.40 to inform me they were delivering between 9.18 and 11.18 they then attempted to deliver at 9.40 , but we don't open until 10am if we had known we would have opened early so we have not received anything yet!
9 de abril de 2026
Service from ordering to delivery is…
Service from ordering to delivery is excellent.
2 de abril de 2026
Great service quick delivery and Aileen…
Great service quick delivery and Aileen is always a pleasure to speak to.
8 de abril de 2026
5* customer service
I had missed out on joining the puppy club as it isn’t up and running yet. I emailed customer service and they sent me a 40% off voucher for a bag of food voucher. So kind and unexpected, my adult dog is a Burns dog, and now his little brother is one too. Well done Burns!
7 de abril de 2026
Very efficient delivered on time
7 de abril de 2026
Excellent service every time from…
Excellent service every time from Aileen Coull
30 de março de 2026
On time as expected.
2 de abril de 2026
Speedy and efficient response to a…
Speedy and efficient response to a query
Great customer service
Dog loves the product too
1 de abril de 2026
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