Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door. Dog Food from Burns is... Ver mais
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I had a problem with a sack of dry dog kibble which I reported via the website contact form. Customer Service responded far more quickly than I expected and the matter was soon resolved. In Burns defe... Ver mais
Both my dogs love their Burns meals. The 125ml size has loads of tasty goodness - fish or turkey or,chicken,or lamb with rice and vegetables(you can see) in the meals - no freezer needed.Great human g... Ver mais
Thank you for having a low fat wet food ie Wild Fish as well as kibble so could feed her on half and half, as she has Pancreatitis. Delivery is quick also, usually a couple of days.
Informações sobre a empresa
- Loja de ração
- Fabricante de ração para animais
- Produção de produtos alimentares
- Loja de animais de estimação
- Loja de artigos para animais de estimação
Sobre Burns Pet Nutrition
Escrito pela empresa
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Escrito pela empresa
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Informações de contacto
4,7
Excelente
3 mil opiniões
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Delivery in less than 2 days
Delivery in less than 2 days! Useful for someone who can no longer drive!
17 de março de 2026
The order was dealt with quickly and…
The order was dealt with quickly and the product was delivered quickly and on time.
We have been feeding Burns dry dog food to our dog for over six years and he is excellent health and the correct weight for his breed.
13 de março de 2026
Excellent product and timely delivery
27 de fevereiro de 2026
Great company
Great company. Delivery is always on time. Customer service is fantastic, whatever I need, they’re on hand to help without any delay.
26 de fevereiro de 2026
Quick service
25 de fevereiro de 2026
My Dog will not eat this
5 de março de 2026
Resposta da Burns Pet Nutrition
Hi, I am sorry you have had an issue with your recent purchase.
If you email the nutrition team at info@burnspet.co.uk, they will assist you.
Excellent
Excellent! Burns never disappoint. Max loves his wet and dry food and not forgetting the delicious treats!
4 de março de 2026
Best dog food on the market
Best dog food on the market. Have always fed my dogs Burns and all have lived healthy long lives. I consider it very good value and the service from Burns is 1st class. Many thanks
3 de março de 2026
Returning customer
Returning customer, always excellent service, great product and speedy delivery
2 de março de 2026
Burns have been great at tracking two…
Burns have been great at tracking two very active border collie puppies, suggesting which food to try and when to move to adult food. Now trying a different menu for the pups, they very much enjoy Burns’ dry food, and they can be fussy! Highly recommended.
2 de março de 2026
excellent service
20 de fevereiro de 2026
Easy to use website
Easy to use website, swift delivery, happy dogs. What’s not to like?!
20 de fevereiro de 2026
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