Bought a Pandora charm on-line. It arrived promptly and was the genuine article. High quality with all the branded Pandora packaging. Shipped and arrived promptly. All at an extremely competitive pric... Ver mais
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Leia as opiniões dos outros
We are really pleased with our beautiful wedding rings and the wonderful service and guidance given to us by Archana our assistant, who was lovely to deal with and very personable. She helped understa... Ver mais
I recently purchased a new watch through Burrell's, Winchester. The whole process, from choosing & ordering, through to delivery & collection, took about 6-8 weeks. Throughout this time, I visited... Ver mais
They were very helpful on the phone when I wanted to find out some details about some earrings I wanted to buy, before I bought them online. And when they arrived, very soon after the order, they we... Ver mais
A empresa respondeu
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Escrito pela empresa
Shop watches & jewellery at Burrells online today! Find the perfect luxury watch, diamond ring, gold bracelet or pair of earrings in our large collection of new & used watches and exclusive fine jewellery. FREE UK delivery on all orders over £25 with F...
Informações de contacto
4,5
Excelente
169 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Beautiful item delivered
Beautiful item delivered, quick delivery and gift wrapped Beautiful. Very pleased.
30 de março de 2026
Good experience with the company and…
Good experience with the company and quick delivery and good service
17 de março de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Helpful staff
They were very helpful on the phone when I wanted to find out some details about some earrings I wanted to buy, before I bought them online. And when they arrived, very soon after the order, they were exactly as I had hoped.
27 de fevereiro de 2026
Resposta da Burrells
We're happy to hear that we could assist you with details about the earrings before your purchase. We're also glad the earrings arrived quickly and met your expectations. Thank you for your positive feedback!
Very good customer service.
25 de fevereiro de 2026
Resposta da Burrells
We appreciate you taking the time to share your experience; we are happy to hear that you received very good customer service!
Arrived in time and looks great I love…
Arrived in time and looks great I love it . Thank you very much
8 de fevereiro de 2026
Resposta da Burrells
We are happy to hear that you love the product and it arrived on time! Thank you very much for your positive feedback; we appreciate it.
Excellent watch and delivery !
Excellent watch and delivery , would highly recommend !
9 de fevereiro de 2026
Resposta da Burrells
We're happy to hear that you are pleased with the watch and our delivery service. Thank you for your recommendation!
CHOPARD WATCH SERVICE WARNING
APPALLING SERVICE FROM AN EXPENSIVE BRAND
I took a very expensive Chopard LUC watch to Burrells Jewellers in Winchester (who I believe are owned by TH Baker). The former are the main agents for Chopard.
Some repairs were required together with a full service.
The watch was duly sent away to Chopard's watchmakers at a cost in excess of £1,100.
Upon it's return it had a black face, rather than the original blue face. It was in a filthy condition and unable to be correctly set for accurate time.
I have been back and forth in correspondence ever since (for most of 2025) and now Burrells Jewellers no longer reply to my emails. I have tried to keep the tone of these emails firm, but friendly.
Whilst acknowledging my concerns at no time have they offered a resolution, even compensation.
I write this review in case someone is considering using this Company for high end watch repairs or servicing.
5 de fevereiro de 2026
Opinião espontânea
Very impressed how quickly I received…
Very impressed how quickly I received my diamond stud earrings. I will definitely buy from Burrells again.
9 de janeiro de 2026
Ordered a watch through Burrells…
Ordered a watch through Burrells website. The very next day I received a telephone call, just to check that it was I who had put the request. The watch arrived the next day through a secured signed for post.
The watch and the accessories arrived as posted on their website.
There was also an option for collecting the watch from two of the stores.
14 de janeiro de 2026
Lovely earrings
Very pleased with my purchase. Lovely earrings at a good price. Excellent quality. Very prompt delivery.
2 de janeiro de 2026
Nice quick service however I paid for…
Nice quick service however I paid for gift wrap which was good except that the price was left on the watch which wasn’t great
29 de dezembro de 2025
Very easy to deal with
Very easy to deal with, good communication. Will definitely buy from them again
23 de dezembro de 2025
Gold hoop earrings
Ordered gold hoop earrings as a 50th birthday present, the product was perfect and delivered very quickly. Sister in law was delighted with her gift.
1 de dezembro de 2025
Quality product.
Although the Burrell’s web site is not the best to navigate when trying to purchase a product on line, the speed of dealing with my order and delivering the product was impressive.
10 de dezembro de 2025
Delivery on time
Delivery on time
Item looks good but will know more after xmas
9 de dezembro de 2025
Easy purchase and quick delivery
2 de dezembro de 2025
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