Francesca the Business Support Specialist was fantastic. Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund. Very polite on the phone. Great s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Francesca the Business Support Specialist was fantastic. Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund. Very polite on the phone. Great s... Ver mais
A empresa respondeu
Ordered a printer. Delivery was stated as next business day. Took a week eventually, still not clear what caused it. But Lorna ensured resolution of delivery issues. Thanks
A "system error" on their end back in June meant that our business account was blocked due to a false overcredit issue flagged on it. So orders placed with Currys were held, with no communication to c... Ver mais
We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less... Ver mais
A empresa respondeu
Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from Jesse who helped with some of our contract requirements. Thank you Jesse!

Resposta da Currys Business
My experience was faultless whilst dealing with Lorna, it is rare these days to have some one who does what they say they will do without the need to follow up
So a big thank you from myself

Resposta da Currys Business
First time ordering with Curry's Business. Originally ordered a Dell laptop for new staff member. I never received a dispatch notice so after a week called to chase.
The supplier had cancelled the order but I had not been refunded or notified. Person handling the call was excellent in fairness. He arranged a replacement Acer laptop with same spec to be delivered next day.
The Acer laptop was actually over £100 cheaper. I was advised that I would receive a refund for the price difference once the alternate product was delivered.
My issue is this was over a month ago and I still haven't received the difference. I have called multiple times, everyone is perfectly pleasant but don't seem to be able to resolve the issue.
I've randomly received a new invoice for the original Dell laptop instead of a refund. 4th call to Curry's today but systems are down so they can't resolve again.

Resposta da Currys Business
Paid for a laptop to be delivered today, called at 2pm to chase, then emailed, no response. So far I am £754 down with no laptop and no way of finding out what's going on or if I will be receiving it.

Resposta da Currys Business
Very helpful service by Phil - business support specialist! Quick responses, was incredibly helpful and had the issue resolved for me within the day.

Resposta da Currys Business
I have switched our business mobile phone contracts to Currys Business and couldn't have been more pleased. The team tried their best to source best solutions for our needs so that we keep all benefits of the previous contract but at better value. Besides a bit of time delays to set up one of the lines (which was partly due to extra requirements by the client/us) all was delivered as promised. Support is available at the other end of the line in UK time so I highly reccomend.

Resposta da Currys Business
Good range of products online, found the monitor we wanted, only comment is that it did not mention it had a matching white HDMI lead with it, so I bought one when I didn't need to. Like the cordless keyboard and mouse, no need to have extra messy leads on the desk. But the monitor is good quality, likely to buy another in the future when upgrading the office. Delivery quick.

Resposta da Currys Business
I'd bought a new landline phone from Currys (which I was happy with) shortly before changing my broadband supplier, but unfortunately there was then a difficulty in connecting the new router to this type of phone. The broadband supplier had not been at all helpful about it. However, I then went to ask Curry's advice and they rapidly found a good solution.

Resposta da Currys Business
Great service from Francesca from start to finish.

Resposta da Currys Business

Resposta da Currys Business
Ordered items, delivery date & time slot was provided. Items arrived earlier than expected and no one was at the property to take delivery. Not sure why a time slot is provided if we can’t adhere to it. Was offered a refund of my delivery fee which I am currently still chasing!

Resposta da Currys Business
After being provided incorrect advice from a Senior Regional Sales Account Manager and told to contact O2 directly. Ultimately, O2 just transferred me back to Currys Business (frustrating), Paul Akinlade (Business Support Specialist) was brilliant, actioned my request with absolute ease, emailed me confirmation within 15mins of our conversation. Thank you Paul, you've been a huge help :)

Resposta da Currys Business
Jesse provided a really good service, prompt replies. pleasent experince. Well done, keep it up.

Resposta da Currys Business
Amazing customer service, freidnly and helpful. Got my issue sorted out fast for a laptop that didnt meet standards, a speacial thanks for that fast replies from a lovely Enya-Jade, the Support Specialist :) thanks

Resposta da Currys Business
Everything was exchanged and rectified in a professional timely manner thank you

Resposta da Currys Business
Friendly attitude. Consciousness. Agents good at follow up. Would have been 5 stars except with some problems with a refund.

Resposta da Currys Business
I ordered a laptop which was urgently needed for work. However, shortly after ordering I needed to change the delivery address. I therefore telephoned Currys Business and spoke with Francesca who was friendly, professional and promptly dealt with my request. In addition, she also updated my email address and ensured that everything was now showing on my business account as I requested. Francesca then emailed me the DPD tracking reference and kept me up to date via email until my laptop was duly delivered the following morning.
Thank you Francesca for providing excellent service!

Resposta da Currys Business
Paid for install and recycle of old washing machine as I have a bad back and can no longer do these jobs easily any more. Machine arrived and was told it was delivery only. Installed it myself with great difficulty. Still waiting for refund of delivery. No mention of any further compensation for the inconvenience. Won’t use curry’s again.

Resposta da Currys Business
Umar understood what I needed and researched his options and gave me several laptops to choose from. We narrowed down the field and ended up with a well speced unit at a reasonable price. Well done him for his patience and processes.

Resposta da Currys Business

Resposta da Currys Business
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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