Busseys Norfolk Opiniões 

981
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Busseys is such a well respected brand in Norfolk, I knew I only wanted to go there for my brand new Ford Puma GenE. The sales executive, Peter Feltham, couldn't have been more helpful. He has been in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ant Bryce at Norwich bussyess always helpful ! I have purchased 2 van’s and he looked after me really well through out the process and well communicated he made the process very smooth and easy always... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Attentive sales team, very helpful yet relaxed approach. Not pushy, explained things very clearly, vehicle comparisons, test drives arranged. Good and clear communication and questions answered whil... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Came in to look at a puma gen e spoke to Shannon about a test drive and she arranged it she was very helpful explaining all the controls when we got back we liked the puma however Shannon was busy wi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help team are available Mon-Fri 8.00 - 17.00


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

981 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 61% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(981)

196 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent car service and maintenance.

I purchased my Peugeot car from Bussey in 2020 at that time they were the Peugeot man dealer in my town I’d always had other makes a car owned by me serviced by Busseys because my employer had a scheme with them. I have found the service department at hall road Norwich very helpful and excellent in every way.

29 de setembro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Hi Trevor, thank you so much for your lovely review. We’re delighted to hear that you’ve continued to choose Busseys over the years and that our Hall Road service team has consistently been helpful and accommodating. Your loyalty and trust mean a great deal to us. If there’s ever anything more we can do to support you and your Peugeot, we’re always here to help.

Classificada 5 em 5 estrelas

Excellent service from Connor from the…

Excellent service from Connor from the start and when I was choosing my model to the finish and when I had the car delivered

10 de novembro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Hi Rishi, thank you for the fantastic review! We have passed your comments onto Connor and the management team who will be delighted. Kind Regards

Classificada 5 em 5 estrelas

Derice was very helpful

Derice was very helpful with the purchase of my new car.

8 de novembro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

It's great to know you had a good experience with Busseys and Derice was very helpful! Thank you for leaving a review, we hope you enjoy your car!

Classificada 5 em 5 estrelas

I am so pleased with my new car

I am so pleased with my new car. Thanks to Peter at Norwich Busseys, who gave me confidence and first class customer service. He was very thorough and explained all aspects of my purchase. Thank you Peter, as always, I am thrilled with the car and the car and attention you gave.
Julie R

31 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

That's wonderful to hear, Julie! Thank you so much for your kind words. We're thrilled you're pleased with your new car and the service Peter. We'll be sure to pass along your praise to him! Enjoy the drive!

Classificada 5 em 5 estrelas

5 star customer service!

What a fabulous experience we had when we took our car for a service. The 5 star customer service provided by the lovely Kayleigh on our arrival and then the continued great service given by her manager Wayne, when we collected our vehicle. This amazing service made our journey from Oulton Broad to this Norwich Peugeot service garage 100% worth it, much better than our local which we found total unhelpful! Would not hesitate to use their services again when needed.

31 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Thank you so much for this fantastic 5-star review! We're delighted to hear that Kayleigh and Wayne at our Norwich Peugeot service garage provided you with such fabulous customer service during your visit. We truly appreciate you making the journey all the way from Oulton Broad, and we look forward to welcoming you back for any future service needs!

Classificada 5 em 5 estrelas

Excellent smooth purchase of my new car

Great service from Busseys in Fakenham with the purchase of my new car. Matt was helpful from the minute we enquired to the day I picked it up. Constant updates which was great as you don’t always get this. Would highly recommend Matt and team. Car is amazing and just what I wanted! 👌

27 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Thank you so much for taking the time to share your experience! We're thrilled to hear that you had an excellent and smooth purchase of your new car from Busseys in Fakenham. It's wonderful to know that Matt provided great service from your initial enquiry right up to the day you picked up your new vehicle. We'll be sure to pass your high praise along to Matt and the rest of the Fakenham team.

Classificada 5 em 5 estrelas

Peter Feltham at Busseys is extremely knowledgeable about Ford cras.

Peter Feltham at Busseys, Norwich was patient, knowledgeable and kind when I was looking to replace my car. He found me exactly what I was looking for with all the "extras" I wanted.

31 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Thank you so much for this wonderful feedback! We are thrilled to hear that Peter's knowledge, patience, and kindness helped you find the perfect car!

Classificada 5 em 5 estrelas

Busseys BYD, a fantastic sales team

From the moment we walked into the BYD showroom to the moment we drove out in our new car a few weeks later we were looked after magnificently by the sales team. Our questions were answered by the extremely knowledgable staff in a relaxed and friendly environment. Jake looked after us brilliantly and Simon, Daniel and the rest of the team were very friendly and helpful throughout. You are a class act and Bussey’s BYD are lucky to have you all. Thank you!

29 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Hi Jonathan, thank you for the wonderful review! We're thrilled to hear that you had such a positive experience at our BYD showroom. Jake, Simon, Daniel, and the rest of the team will be delighted. We hope you're loving your new BYD and we look forward to seeing you again soon!

Classificada 5 em 5 estrelas

Brandon provided excellent service

Brandon provided excellent service. Prompt returning calls and carried out everything as promised. Can’t fault him.

29 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Hi Richard, thank you for the fantastic review! We have passed your comments onto Brandon and the management team who will be delighted. Kind Regards

Classificada 5 em 5 estrelas

Brilliant service all round

From start to finish everything was clearly explained, excellent service and helpful staff. A great experience.

29 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Hi Richard, thank you for the fantastic review. We are glad to have been of service and hope to welcome you back in the future. Kind Regards

Classificada 5 em 5 estrelas

Buying a new Ford E.V.

The process of changing from diesel to totally electric is new to us and our salesman Chandler was very helpful. All members of staff that we encountered were helpful. Although we were talked through the technology comprehensively we have been promised further assistance which we will need.

23 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Hi Ann-Malena, thank you for the fantastic review. We're delighted to hear that Chandler and the team were able to make your transition to electric as smooth as possible. Moving from diesel to an EV is a big step, and we’re always here to help you get the most out of your new Ford. Please don’t hesitate to get in touch when you’re ready for that further assistance - we’ll be more than happy to support you. Kind Regards

Classificada 5 em 5 estrelas

Perfect service as usual

Perfect service as usual. Friendly, knowlegeable and great service.

25 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Thank you for the kind words. We hope to welcome you back again soon!

Classificada 5 em 5 estrelas

Connor and Brandon were fantastic

Connor and Brandon were fantastic. Both really helpful during the whole process and very respondent.

If there was scope, and I was their manager, both of them would be up for a promotion. Great couple of guys

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

Brandon was superb, made it a nice and easy process & he was full of knowledge about the car.

23 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Hi Adam, thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience. Brandon will be thrilled to know his knowledge and support made the process smooth and enjoyable for you.

If you need anything further, we’re always here to help. Enjoy your new car!

Classificada 1 em 5 estrelas

Didn’t explain the service review on…

Didn’t explain the service review on the day. Then call me back for a review and say wasn’t happy so told will be called but wasn’t.

Also asked to give 5 star review even when they can tell il not happy as they have answered no questions.

Car wasn’t cleaned which I’ve always had when having a car serviced.

Needed front tyres changing but instead of telling me so I could get them changed wait till I come to collect the car.

Won’t be using again

21 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Been really patient as had to wait…

Been really patient as had to wait quite a while for license to come through. Answered all my questions, and helped me a lot with understanding the car.

16 de outubro de 2025
Opinião espontânea
logótipo da Busseys Norfolk

Resposta da Busseys Norfolk

Hi Emma, thank you for the 5-star review! I have passed your comments onto our Hall Road team who will be delighted. We hope we can welcome you back to the business in the future. Kind Regards

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais