butter i used for years never missed a payment. now they closed my acount and offers me £115 compensation out of the blue for no reason? i never asked for it i just got an email stating they owed it... Ver mais
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Leia as opiniões dos outros
Firstly always great customer service, great app and love shopping via butter. Recently spoke with William by phone and not only was he able to assist me right away, but he even remembered helping me... Ver mais
A empresa respondeu
all we keep being told is they are having issues with the app providers publishing the latest app on their app stores. Well, how does explain the chrome "butter anywhere extension" not working, I th... Ver mais
I first used Butter for a flight for 2 to Jamaica! Was soo easy and simple to book! Absolutely no issues and made it affordable to pay for a dream holiday for me and my partner. Since I have used Butt... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Instantly spread the cost of any transaction from any retailer over 2-10 monthly or bi-weekly instalments.
Informações de contacto
1 St Katharine's Way, E1W 1UN, London, Reino Unido
- 020 8050 3459
- support@butter.co.uk
- butter.co.uk
3,9
Bom
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use and transparent
14 de setembro de 2021
Resposta da Butter.co.uk
Morning Efraim,
Thank you for taking the time to leave a positive review of Butter! It really means a lot to us.
Please don’t hesitate to get in touch if there's anything we can do.
Team Butter 💜
Great never had any problems
12 de setembro de 2021
Resposta da Butter.co.uk
Hello,
Thank you so much for taking the time to leave such a positive review of Butter! It really means a lot to us.
Please don’t hesitate to get back in touch if there's anything else we can do.
Team Butter 💜
Good all round just could do with…
Good all round just could do with better interest fees but brilliant with the long instalment plans
11 de setembro de 2021
Resposta da Butter.co.uk
Hello,
Thank you for taking the time to leave such a positive review and feedback of Butter!
Please don’t hesitate to get back in touch if there's anything else we can do.
Team Butter 💜
William was a great star
So I had holiday booked to go Lisbon unfortunately due to 2 of my friends testing positive I decided to postpone. William was very helpful and he spoke to hotels and see if we can change dates and some even refunded. He even went out of the way to call me to keep me updated and also offered me advice on how to purchase a flight for a friend under my account which i thought I could not. Great company with great customer services go beyond what is expected.
8 de setembro de 2021
Opinião espontânea
Hannah was exceptionally friendly and…
Hannah was exceptionally friendly and helpful! She resolved my issue very promptly. I was very pleased with my customer service and anytime I have an issue I will ask to speak to her again. Thank you Hannah! :)
7 de setembro de 2021
Opinião espontânea
Simple and awesome!
7 de setembro de 2021
Quick and easy to use
7 de setembro de 2021
Fantastic service as always
Fantastic service as always. Not the first time that I’ve spoken with William who has always been super helpful and resolved my refund query immediately.
7 de setembro de 2021
Opinião espontânea
I have a problem with the payment plan…
I have a problem with the payment plan for Amazon. I call butter customers service and William was so helpful, he stays on the phone with me during all transaction
Thank you William for the amazing customer's service
6 de setembro de 2021
Opinião espontânea
Very good
Very good , really helped me giving my daughter the baby shower she deserves as her last one didn’t happen as baby came way to early .
So easy to use and get started .
5 de setembro de 2021
Purchased an item from a website but…
Purchased an item from a website but through Butter. Website turned out to be a fake and I was worried I was out of pocket. However, with Butter's amazing customer service I was able to get the money back which I am incredibly grateful for. Keiran was great and explained things very thoroughly. He was very understanding and sympathetic unlike other companies I have dealt with. Butters customer service team are one of the best I've had the experience of using and realy value each customer as an individual.
3 de setembro de 2021
Opinião espontânea
Lots of choices and easy to work with
3 de setembro de 2021
Prompt service
29 de agosto de 2021
Good service
27 de agosto de 2021
Great 👍 happy 😃
27 de agosto de 2021
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