Buy Garmin Opiniões 

What a waste of money. Garmin have seen fit to make the unit's interface look like a child's toy. They have changed the display format renaming the usual buttons and relocating them with garish colours. Trying to load new routes and waypoints, some load and others don't. Wasting time with BaseCamp, Mapsource was a much more user friendly and efficient program for creating and loading routes and waypoints. They have continued with the foul green waypoint symbols from the previous model so it looks as though we will never again see the more colourful ones used in the nuvi models. They have also persisted with the 30 waypoint limit which forces longer routes to be split in half. The unit freezes while loading data and is very slow processing directions. It has taken over an hour to load 40 routes each with a maximum length of 200km and 20 waypoints. It has been unable to load a number of them even though the worked quite happily in my DriveSmart 51. Garmin still haven't been able to rectify the problem with their maps. Often a route will hit an invisible block in a road where the route will be rerouted back the way it came even though there is no actual physical blockage on the road, with Google Street View and routing confirming its navigability. Garmin have done the same as the mobile phone manufacturers have done, tried to turn a silk purse into a sow's ear and boy have they done a good job. The display format looks cheap and nasty. I would not buy any more of the DriveSmart format units until such time as Garmin rectify all of the glaring inadequacies of this model line. I used a Nuvi760 for years and only changed models because of the cost of updating maps.

They accused my nephew of theft, ABSURD!
I will never come back, much less eat you, I would be unprepared to deal with PEOPLE!
The store may be great, but customer service and professionalism is essentiaL

My 12 year old son was accused of shoplifting, and when we asked for the footage, they refused to show us the exact word they used was "give back what you got". My husband said if they didn't show us the footage he would call the police and they still refused to show us the footage. That's when we called the police, and we felt terrible about being accused of something that our character would never allow us to do!

This is my own opinion and views based on my own experience. I've owned approximately 15 or more Garmin watches and spent thousands upon thousands of pounds acquiring them, including the Marq series. I have a Quatix watch which I asked for assistance with due to connectivity issues. I got the usual nonsense, turn it off, turn it on, email from Customer Support. I've sent a further 4 emails to them, all of which have gone unanswered. I agree with others here, Garmin provide a good product but don't ask them for help if it malfunctions. Customer Support is worse than useless.

My watch was faulty and out of warranty but they were happy to replace with another for £175. I was more than happy with this. Well unfortunately, they have my old watch and my £175 but wont seem to send me out my replacement. They are just sitting on it.

Garmin are amazing, 10 times better than any other company doing what they do. Sadly there aren’t enough people going to review them themselves so all the bad ones just end up here. Garmin devices are amazing, so much better (then tomtom for satnavs example) and there support is great too. They make every single step of owning and updating a product simple. Love them. Absolutely Love them.

My subscription ended. My device is still paired with my email. I’m trying to reactivate my subscription before i hike the Swiss alps alone tomorrow and they’ve locked my device for what reason? I’m logged in, I’m entering the correct IMEI and auth code, the account still shows the device, so WHY am I having to verify it and now reach out to get it unlocked? And their customer service center is closed on weekends when most people would need them. Horrible website, useless app, and horrible customer service experience. I’ll be looking into other options after this trip.

Garmin’s customer service is disappointing. Despite their firmware update ruining my Dash Cam Mini, they refuse to offer a fair replacement. Offering a measly 50% discount for an old replacement cam or 30% off a new cam instead of taking responsibility is unacceptable. Their poor handling of this issue has left me with a useless device and a bad taste in my mouth. Avoid them!

My recent experience with Garmin Support in UK as been great. It went above my expectation. They've listen about the issue I had with my Garmin smartwatch and they've act immediately with a solution. They've managed to solve the problem in few days! I'm speechless. Definitively Garmin will be my brand of choice for any future smartwatch I'll buy.

Ordered a watch expecting it to be shipped within 1-3 days… it has been 2 weeks and when contacted customer service they said they don’t have it in Stock so I have to wait another 2 weeks!!!! Terrible customer service and false advertising in my opinion as the website still allows you to place an order for the same watch and it states dispatched within 1-3 days. Customer service was not very helpful, simple wash their hands and blame website team for the comment regarding the stock…

Garmin use ups to deliver. This has been the worst deliver experience I have received in years. UPS are useless and slow. Which only seems to be topped by the slow nature of Garmin. My delivery was taking so long that I asked to cancel my order so I could just go to my local shop and buy one only to be told I will have to wait for the delivery and then organise to drop it off at ups to deliver back to them. I even offered to pickup the watch as it is sitting in a depot less then 15 km form my house. I was told no. Even though the watch is there it will remain there for 4 days before it goes for delivery. Absolute joke

The one time I contacted customer service because my 245 music has the blue triangle of death, I was offered to purchase a refurbished 245 music for £120.

Seems a bit ridiculous that is the best Garmin can do - I bought the watch brand new for £200.

When I asked instead if I can have credit towards me buying a new watch, they said no.

Really terrible policy and I'm not happy with the service at all.

My FR955 Solar is faulty for a second time (first time battery life was only a few days and this time the heart sensor is faulty giving me incorrect readings). It took about a week or two having to provide various info before they would take my word for the fact the product was faulty on both occasions. Pretty bad in my opinion.

Told to return the watch using their UPS courier, who never showed up after booking, so dropped it at the nearest collection point. Inconvenient.

The delivery to Garmin was confirmed by UPS tracking and a week later it is still not registered on the returns page. The service rep, who in all fairness responds within half a day, informed me that it's still within their 10 working days SLA to mark as delivered and begin the replacement process. There is no way to negotiate this and they won't expedite the process. You're at the mercy of the company's very poor processes after buying, which is a concern given their products are clearly poorly constructed despite the high price tag (at least the Forerunner series are). I expected far more paying 600 Euros for a running watch.

So in short - faulty devices, delayed warranty process requiring all sorts of evidence before they believe you, and a slow poor warranty process. And what's more they will give you a refurbed model, not a new model, to replace the faulty product that is still under warranty. So beware of that too.

If you can't avoid Garmin altogether I recommend you avoid the Forerunner series as I've had a very poor experience.

Shocked at the Customer Service rep in UK when I rang to discuss problems with the Fenix 5S Plus purchased a few years back. After sharing my husbands Garmin is an older model than mine, and works perfectly well, the point being why was my newer watch not able to be serviced. the customer service rep consisently tried to sell me the newer model, sharing they no longer service the Fenix 5SPlus. When I questioned how is this possible, he said "Defer to your husband, then let us know if you would like to upgrade models" - EXCUSE ME! "Discuss it with my husband" - what decade are you living in. How disrespectful, condescending, and subservient of a comment is this from Garmin UK. Totally offended at lack of support and rude comments.

Die Mitarbeitenden im Garmin Shop in München sind der Inbegriff von Unfähigkeit, Unfreundlichkeit und extrem geschickt, Kunden abzuschrecken.Wir hatten eine Service Frage zu dem Approach Golf Gerät und wurden abgewimmelt mit dem Hinweis auf die Seite von Garmin im Internet. Eine Kundin die auch gerade mit uns dort war, wollte eine Uhr kaufen und man konnte ihr nicht die Unterschiede erklären, sondern man verwies wieder aufs Internet. Die Miete für den Laden kann sich Garmin sparen. Das Personal hat überhaupt keine Kompetenz.

Well this .. Company employee assaulting and endangered a drone pilot in the public area outside. Really terrible attitude towards a legal activity. Didn’t have a clue about the law or CAA legislation yet tried to snatch the controller from an operators hand while in flight and near electrical pylons.

I paid over £100 for a nuvi sat nav some time ago, a couple of years ago I paid another £70 for life time maps after being informed that this was the only way I could continue to use the unit, last year they announced that they are discontinuing map updates, thereby making the unit obsolete, what a shabby way to treat customers who chose to continue to support what I for one believed to be a reputable company, rather than buy newer far superior technology for less than half the price of the promised and paid for lifetime maps. No compensation, offer or alternative other than chuck it in the bin. Shame on you garmin, will never buy from them again. Absolutely disgusted.

My experience with the Garmin Fenix 6 Solar watch has been nothing short of frustrating. The watch, which is marketed as a high-end device, completely failed to function as expected. The worst part was not just the product failure, but Garmin's inadequate response to the issue.

When my Fenix 6 Solar stopped working, I naturally reached out to Garmin for support. To my shock, they offered no repair options, effectively leaving me with a useless, expensive piece of technology. Their lack of support for repairs is unacceptable for a product in this price range.

The solution offered was far from satisfactory. I was forced to pay an additional 300 euros to get a new watch. Adding insult to injury, I had to wait an entire month for the replacement to arrive. This level of service is simply unacceptable for a premium product.
I cannot recommend the Garmin Fenix 6 Solar or Garmin as a company based on this experience. Potential buyers should be aware of the risk they're taking with both the product reliability and the company's customer service before making a purchase.

Garmin Approach G80. Original unit replaced in warranty period due to power button not working. Replacement unit held charge for about 2 hours then died. Now trying to navigate their 'support' system again and losing will to live.

The device frequently fails to record information while I am wearing it. The connect software has had to be uninstalled twice. It is ineffective compared to my 10 year old Fitbit. Complete waste of money, purchase something similar from another manufacturer.