I went to BYD and straight away knew this was the right dealership for me. Both the ladies that work here are amazing, fantastic,made me feel at ease and answered every question I had. I ended up get... Ver mais
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I went to BYD and straight away knew this was the right dealership for me. Both the ladies that work here are amazing, fantastic,made me feel at ease and answered every question I had. I ended up get... Ver mais
A empresa respondeu
The whole experience of buying the car was exceptional. Reminded me of the days when you collected a car from companies like BMW and Audi who back in the day made their customers feel special. My spe... Ver mais
A empresa respondeu
We had dealings with quite a few of the sales team at BYD taunton, initially it was with Calvin, then we worked with Nas, and then with Kelven and this was mainly due to our urgency in needing to purc... Ver mais
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Great experience. Popped in at the end of a long day trying on cars, and browsed the BYD range in the showroom without pushy sales tactics (tbh the cars sell themselves anyway). Chanced upon the Sea... Ver mais
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BYD South West brings the world's best-selling electric cars to the region. Industry leaders in cutting-edge battery technology and innovative electric transportation, the growing portfolio of electric and hybrid models are now available to view and test drive at our local dealerships in the South West. Visit our showrooms in Exeter, Plymouth, Taunton and Truro to test drive a BYD car and explore the growing line-up. We offer all finance options including shorter terms and outright purchase, as well as a range of service plans to suit you
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Reino Unido
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From when we first entered the Exeter showroom we were welcomed immediately with an offer of Tea or coffee ,we were looking at a BYD Dolphin and were shown around the model on display and an offer of a test drive,which we took.After the test drive there was no pressure to buy the vehicle, subsequently we did and on collection we had a thorough handover from Yasmin, altogether a terrific experience from start to finish.

Resposta da BYD South West
I had an outstanding experience at BYD Taunton! From the moment I walked in, Kelven and Deven made me feel welcome and went above and beyond to ensure I had all the information I needed. Their knowledge, professionalism, and friendly approach made the entire process seamless. The test drive was great, and they took the time to explain all the features of my new car in detail. I couldn’t be happier with my purchase and the top-tier customer service. Highly recommend BYD Taunton—ask for Kelven and Deven for the best experience!

Resposta da BYD South West
I had a weekend test drive of a Seal u dmi Boost and ordered one after the test drive.Mitch and Ryan were both fantastic no sales pressure and could not do enough to secure the new Seal u dmi Boost in time grey for me .BYD service has been 1st class .Highly recommended

Resposta da BYD South West
Brilliant customer service from start to finish.
Thank you Kelven and Devon

Resposta da BYD South West
Excellent service. Car ready and waiting when I went to collect, a good reveal and it was all sorted quickly with me able to head out onto the road in my new Dolphin Design.

Resposta da BYD South West
Chicaine and Dan were very helpful. Our only limit for the amount of time for a test drive, was if someone else had booked a drive after us. All our questions were answered honestly and we were never rushed, pressured or made to feel we overstayed our welcome. We were kept updated by email and/or phone call and car pick up time was allocated a full afternoon to explain everything to us. And always with a smile.
Thank you.
Annabelle

Resposta da BYD South West
Excellent company, price was obviously the first draw but the contact and support before we visited was excellent. We travelled from london and they arranged collection from the station. All staff were friendly and knowledgeable. The handover was excellent and not rushed and they followed up to check all ok. Yasmin in particular was excellent. Highly recommend.

Resposta da BYD South West
Fantastic service. We weren’t looking for a car, saw Kelvin in the local shopping centre and booked a test drive. Blown away be the car and the service, so we got one. We know have the car, after service has been great, car is awesome.

Resposta da BYD South West
Kelven and Deven are great to deal with and nothing was too much trouble for them. We had a great handover with all details about our first EV being fully explained. We left feeling confident that we understood our car and that we could contact Kelven for any further support needed.

Resposta da BYD South West
What a fantastic Dealer. Thank you to Kelvin and Deven, they could have not been more helpful in the whole buying process. Together with the very comprehensive handover of our new Dolphin. Having bought a number of cars over the years, this purchase has been the most satisfying experience from a very professional and informative team, nothing was too much trouble. Thank you. Lin & Philip

Resposta da BYD South West
We are so very thankful to Dan & Chicane for their exceptional advice, support and service throughout our buying of a Seal U DM-i comfort.
We were looking for a medium sized plug in hybrid SUV and looked at all of the main brands, but stumbled across BYD. After trying the car, we could not fault the quality, finish, unbelievable specifications and the ridiculously reasonable price tag.
Whilst waiting for our Seal U to arrive, we had the opportunity to try all of the BYD models from the Dolphin to the Seal excellence. They are all very impressive cars with astronomical specifications when compared to competitors. I couldn't recommend them more.
In addition to this, the sales team (Dan & Chicane) were really informative and not pushy in the slightest, they let the car sell itself and gave a lovely, kind and friendly no pressure approach to sales. This is a breath of fresh air in comparison to most local main dealers who are constantly chasing and pushing for a sale.
You can definitely trust BYD Truro. Give one of their cars a try and you will not regret it. Highly recommend.

Resposta da BYD South West
Thank you to Kelven and Deven for the first class service from start to finish.
Delighted with our BYD. Also thanks to Erin for making the recommendation.

Resposta da BYD South West
Excellent service from Kelven and Deven. Nothing was too much trouble. Should be 5 plus stars. Love my new car.
Thank you for all your support and helpful experience.
Thanks From Cynthia

Resposta da BYD South West
From start to finish, the experience has been fantastic. Mitch and Ryan have been brilliant and helpful explaining finance options and getting the right deal for me.
The vehicle sells itself but the customer service makes the difference.
I genuinely cannot see myself dealing with another brand.
Highly recommend.

Resposta da BYD South West
I ordered a Seal U Comfort on a business lease from BYD Exeter. All has gone very smoothly. Ryan made the process easy - from the initial test drive to collection. Very pleased with the car.

Resposta da BYD South West
the sales team was very pleasant and helpful, and provided a demonstrator quickly. The delivery estimate was not met, the car was late by about two weeks. The car was well presented and all questions were answered either immediately or after research.

Resposta da BYD South West
I saw the BYD while in Portugal. On my return home I found that the location of their Cornish branch was on the Truro to Probus Road with the Mercedes brand. I visited the garage and bought a Dolphin model. The staff at BYD, Dan and Chicaine are exceptional and gave me first class service from my initial visit to collection of the car. Their conscientiousness is 5 star. I am thrilled with my choice of car and would say this is the nicest car that I have owned in my long driving period. Superb staff and superb car that people admire wherever I go. Well done BYD and Dan and Chicaine.

Resposta da BYD South West
Lovely people. Good test drive. Very happy with purchase. Excellent after sales help with missing keys.
Thank you. Up Atto!

Resposta da BYD South West
We have recently purchased a Seal U DM-i. Chicaine has been there every step of the way, from us just turning up and providing us with a test drive, to signing on the dotted line! There has been a constant line of communication, it was never too much trouble to speak or email. Always professional, and a pleasure to have met. Oh and the car is a dream too!! Very happy customers.

Resposta da BYD South West
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