Incredible. The customer service was very quick in responding all my doubts. The shipment took a little bit of time but it went straight forward and I received the package in less than 10 weekdays!... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My order hasn't arrived yet but so far there is very good communication with updates at every stage of my order which I should receive tomorrow. The ordering process was really easy and clear. Looking... Ver mais
A empresa respondeu
They processed my order quickly and efficiently. Although the item didn’t fit me, they offered me a practical and viable alternative. They were absolutely lovely. I’d recommend this shop.
A empresa respondeu
AVOID AT ALL COSTS. Ordered boots from this bogus company. They appear UK based but goods are shipped from China & returns are codtly. Tried to cancel but got offered 50% discount to post review, whic... Ver mais
A empresa respondeu
4,0
Bom
133 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to order this lovely coat
Very easy to order this lovely coat. I’m sure it will be absolutely amazing.
19 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Anji, a coat that was this easy to order is a lovely thing to hear about, and we’re glad the process felt so simple. We’d love to welcome you back soon. 🧥
Warm regards,
The Wild Rose Team
The ordering process was easy and they…
The ordering process was easy and they have a great offer on that if you order 2 items you receive a discount...looking forward to receiving my order.
19 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Becky, an easy order is always the goal, and we’re glad it felt that way for you. Do come back whenever you fancy another browse. 🌿
Warm regards,
The Wild Rose Team
Haven’t received date when delivery…
Haven’t received date when delivery expected yet
18 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Mike,
Your review has been read with care. Please write to hello@bywildrose.co and quote your order number, and our team would be glad to hear from you.
Kind regards,
The Wild Rose Team
If I could give zero stars I would
If I could give zero stars I would. Very poor quality product. Plastic shoes that look nothing like the photos on the website. They don’t even fit, and are at least two sizes smaller than those I ordered.
17 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi there,
We have noted your feedback and value the opportunity to respond. Please email hello@bywildrose.co with your order number and our team will be in touch.
Kind regards,
The Wild Rose Team
Excellent honest company great quality…
Excellent honest company great quality product
17 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Julie, to be called honest is something our team values, and we’re delighted the quality has pleased you so much. Do visit us again when the next piece feels right. 🤍
Warm regards,
The Wild Rose Team
Great⭐️⭐️⭐️⭐️⭐️
Very easy to navigate the website and there are lots of lovely and very reasonably priced items.
17 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi there, glad the site was such an easy one to move around, and that there was so much to enjoy as you browsed. We hope your next browse here is just as pleasant. 🌼
Warm regards,
The Wild Rose Team
Great customer service
Great customer service! Will buy again.
17 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Tori, how kind of you to say so, and we’re pleased our team could be such a help. Whenever you’re ready for the next, we’ll be here. 🌷
Warm regards,
The Wild Rose Team
Good value
Ordered boots that were too small - staff got back very quickly to arrange a delivery of a bigger size, overall very efficient and good value.
16 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi there, it means a lot to hear our team was so quick and that you found the value good. A warm welcome awaits whenever you’d like to return. 👢
Warm regards,
The Wild Rose Team
Excellent customer service when the…
Excellent customer service when the incorrect items arrived. Very responsive even if the delivery took a while. Caleb was especially helpful!
16 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Annie, we’re so glad our team looked after you so well, and we’ll be sure the kind words reach everyone involved. We’d be delighted to see you again when the next piece finds you. 🌹
Warm regards,
The Wild Rose Team
Website was easy to navigate and…
Website was easy to navigate and checkout had shop and apple pay options so made things very easy. Excited to recieve my shoes
16 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Corrie, an easy site and a checkout with the payment options you wanted makes for a very good start. We’d love to welcome you back soon. 👟
Warm regards,
The Wild Rose Team
Resposta da Bywildrose
Hi Leticia, to be praised for the service, the team behind it and the products all at once is a real pleasure to read. Whenever you’re ready for the next, we’ll be here. 🌸
Warm regards,
The Wild Rose Team
They processed my order quickly and…
They processed my order quickly and efficiently. Although the item didn’t fit me, they offered me a practical and viable alternative. They were absolutely lovely. I’d recommend this shop.
8 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Leticia, a quick, tidy order and a team that left you feeling so well looked after is what we always hope for. Our door is always open whenever you’d like to return. 🤍
Warm regards,
The Wild Rose Team
Ordering was very simple
Ordering was very simple, I am hopeful the product will arrive on time and be the quality I’m expecting 🤗
14 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Annette, a simple order is just what we hope for, and it’s lovely to hear it went so smoothly. We’d be glad to see you again when the next piece finds you. 🌿
Warm regards,
The Wild Rose Team
Very Disappointing Experience
Very Disappointing Experience – Poor Customer Service
I am extremely disappointed with my experience with Wild Rose. I had to wait far too long for my order, with no satisfactory communication or proper resolution. The whole experience has been frustrating and completely unacceptable.
A customer should not have to chase a company for information about an order they have already paid for. The long delay and lack of proper communication have seriously damaged my trust in this company.
Receiving a notification saying that my order has been delivered does not make up for the stress and frustration caused by this entire situation.
Unfortunately, based on my experience, I cannot recommend Wild Rose. I expected much better service and professionalism. This has been a very disappointing experience, and I would think twice before ordering from them again.
14 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Joanna,
We have noted your feedback and value the opportunity to respond. Do email your order number to hello@bywildrose.co and our team will take it from there.
Kind regards,
The Wild Rose Team
Chelsea boots
My order hasn't arrived yet but so far there is very good communication with updates at every stage of my order which I should receive tomorrow. The ordering process was really easy and clear. Looking very forward to my new boots arriving
11 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Lisa, glad the updates have kept you informed along the way and that ordering felt so clear. We hope to see you again soon. 👢
Warm regards,
The Wild Rose Team
easy simple straight forward no hassle…
easy simple straight forward no hassle highly recommend
13 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Margaret, simple and no hassle is just how we’d like every order to feel, and we’re glad it did for you. It would be a pleasure to welcome you back whenever something new catches your eye. ✨
Warm regards,
The Wild Rose Team
Website very easy to use
Website very easy to use, lovely range of products, very reasonable prices. Checkout was smooth. Will use again for sure
13 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Fiona, an easy site, a lovely range and a smooth checkout all in one review is just what we hope to hear. We shall look forward to welcoming you back. 🌿
Warm regards,
The Wild Rose Team
Resposta da Bywildrose
Hi Michelle, easy to browse and a good choice of pieces is just what we hope for. Do visit us again whenever the moment feels right. 🌸
Warm regards,
The Wild Rose Team
Incredible
Incredible. The customer service was very quick in responding all my doubts. The shipment took a little bit of time but it went straight forward and I received the package in less than 10 weekdays!
Very surprised with the quality. It fits me perfectly. Just to let know, the sizes are quite small so check correctly before buying :)
10 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Alba, we’re delighted the quality has pleased you and that it fits you so well. A warm welcome awaits whenever you’d like to return, and our team is always here at hello@bywildrose.co if you need anything. 👗
Warm regards,
The Wild Rose Team
So excited for my new snow boots
So excited for my new snow boots - stylish, waterproof and comfortable
10 de outubro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi George, it’s lovely that picking out your snow boots has been such a pleasure. We hope to see you again soon. 🥾
Warm regards,
The Wild Rose Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.