cali-clothing.co.uk Opiniões 

196
TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Scam-esque company with a highly fabricated crafty marketing campaign on social media. Ordered 2 items on the 17th September - the one I have received (which was a long sleeve t-shirt @ £50.00) has st... Ver mais

Classificada 3 em 5 estrelas

Bought item which don’t fit and now trying to return back but there is no address for company and only email address. I got an contact as mobile but that is not helpful either. Sent multiple emails an... Ver mais

Classificada 1 em 5 estrelas

Ordered a blazer & tricked into ordering two thinking the one I ordered was being offered reduced . Emailed them no response. No tracking number despite being ordered two weeks ago. Would happily send... Ver mais

Classificada 1 em 5 estrelas

I purchased a number of polo shirts which ended up taking over a month to arrive. After recieving my items i realised that they didn't fit and were pretty crappy quality. I tried to contact them to pr... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

A UK luxury clothing brand dedicated to providing the highest quality items to last a life time


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

196 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,4

Todas as opiniões

(196)

21 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Do NOT buy from this company

Do NOT buy from this company, they do not fulfil their returns policy. I’m taking the matter up with trading standards. As per the below review, they refuse to send the form so you can get your money back. I think this company is probably run by a teenager drop shipping.

26 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I received my item however I have tried…

I received my item however I have tried to email twice to get a return slip for a refund. I have also messaged through Instagram. And I still have not received a reply a week later , not impressed

11 de janeiro de 2024
Classificada 5 em 5 estrelas

Great customer service

Great customer service - very prompt, courteous and fulfilled my request within minutes

The top that I ordered was great quality and very reasonable priced plus a great fit

I was also offered the discount even tho I’d already purchased my top and missed the deal on a second top !!

20 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Missing item + Late delivery

Made an order but got 2/3 items, the items came a week after the delivery date they were meant to come by, the other item still hasn’t arrived and they’ve put the order down as completed, trying to reach out to them but no response

17 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I couldn’t be more happy!

I couldn’t be more happy!

The quality of clothing for the price is most definitely worth it. Not only have a been over the moon with my orders but also the customer service is superb!

I recently made an order which I made a silly mistake, Cali-clothing team was so understanding and kind enough to help me resolve this issue within such short notice.

Thank again guys!

21 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

First time I ordered from here one of…

First time I ordered from here one of the caps were faulty but I liked the design so I kept it and fixed myself, I sent messages on Instagram and got responses back quickly. I was offered a free cap but that never arrived.

2nd time I ordered another cap no issues.

3rd time I’ve ordered it’s been 8 days and no items have arrived and looking at the tracking details it says the items haven’t even been dispatched yet.
I’ve sent 3 messages over the course of 3 days and had zero response to any of my messages.

I see many people posting on their Instagram posts that they don’t get replies,!!!

***UPDATE 21/12/23***

(29/11/24) Items eventually arrived BUT the caps weren’t delivered in a box they were scrunched up and put into a bag and then another bag tightly taped up, so now I have x2 damaged caps.
I contacted Cali Clothing who seemed genuinely shocked at the way they were delivered and was told they would sort it out.

03/12/23 + 07/12/23 I requested
updates on what was happening but shock horror no responses back.

08/12/23 I again message telling them as I’m stuck with defected caps I will be raising a chargeback with my bank, immediately I received a response claiming they are very sorry and replacements are on their way!!!

21/12/23 STILL no replacements received and no response to yet another message sent on 18/12/23.

24 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Problem Solved

Was a while waiting for my two shirts but I think that was the part on the courier but I finally received them today and they are great quality shirts would definitely buy other shirts from this lot, thank you for solving the problem

23 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This company doesn't accept returns!!

This company doesn't accept returns!!! Ordered a top and was happy at first. Decent site decent clothes and turned up fairly rapid. Unfortunately it was a little too small and I intended to return and buy the next size up. When emailing them to start the return, I found out their email server isn't accepting any incoming emails. They also don't reply to the number they have to text. They don't have Instagram like they claim and they don't reply on the website messaging service.
Once ordered I even had a conformation email. To which I replied to and got a reply within the hour. Now I've messaged them on that same email which they've already replied to, and they're now blanking me!!!
Now I've had to contact my banks fraud team to try and reclaim my money back!
AVOID THIS SITE!!!

24 de setembro de 2023
Opinião espontânea

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