As a company, we have been using another provider for several years and due to the poor service we have received, we approached Calibration House for some on-site calibrations. I can't thank Laura fro... Ver mais
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Leia as opiniões dos outros
Great calibration service. As always Sara, Matthew and Paul are very friendly,efficient and reliable. Certs are generally received the same day for on site calibration, and a very quick turn around fo... Ver mais
We had Jukub on site for a four day visit, and as usual he was very professional and willing to that extra mile to help. He was on time every day, even though he had a 2 hour journey each way to get... Ver mais
Massive thank you to Sara and all the team at Calibration House! Everyone was so friendly and helpful. We arranged for our Calibration Testing to be carried out on-site and it was a pleasure to arra... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
15-18 Bracken Hill, South West Industrial Estate, Peterlee, SR8 2SW, County Durham, Reino Unido
- 0191 586 3511
- service@calibrationhouse.com
- calibrationhouse.com
Good Service
We have dealt with Calibration House for a number of years and have always found the service team to be helpful and responsive
7 de dezembro de 2023
Resposta da Calibrationhouse
Thank you for your review and for being a valued customer over the years. We are delighted to hear that you have found our service team to be helpful and responsive. We are committed to providing excellent service, and your feedback reinforces our dedication to meeting your needs.
If there's anything specific you appreciate or if you have any suggestions for improvement, please feel free to share. We look forward to continuing our partnership and working with you for many more years to come.
Kind Regards,
Calibrationhouse Customer Care Team
Seaward
The staff are very friendly and helpful on the phone and will try and resolve any issue but sometimes there is miss communication related to their computer, sometimes I request a quote and it will have the wrong name on or zero amount on the quote which means I have to either email or phone to get this corrected due to the computer automatically generating quotes but overall very pleased with the service.
4 de dezembro de 2023
Resposta da Calibrationhouse
Thank you for your review.
We appreciate your positive feedback about our friendly and helpful staff. We apologise for any inconvenience caused by the occasional miscommunication related to our computer-generated quotes. We understand that this can be frustrating, and we are actively working to improve our system to minimise such errors.
Your feedback is valuable to us, and we are committed to addressing these issues to enhance the overall customer experience.
We are grateful for your understanding and continued support, and look forward to carrying on working with you.
Kind Regards,
Calibrationhouse Customer Care Team
A Experiência Trustpilot
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