pathetic service, and pathetic support, they simply say we can't refund that's our policy, and they don't even offer trial, that a person can check whether service is working or not. you need to buy t... Ver mais
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Leia as opiniões dos outros
I’m really disappointed with the way my issue has been handled. I have tried contacting the support team several times and explained my situation, but I feel that my concerns are not being properly... Ver mais
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This company describes itself as the ideal replacement for Skype, and I have to agree. Tech support answered several questions quickly before I signed up and the registration process for me was flawle... Ver mais
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My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times un... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Your Second Number in an app. A real phone number you can use on any device. No SIM cards, no extra phones. Free video calls and chat included. For personal or business use. https://call.com/about/
Informações de contacto
França
- call.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Support and Quick Service
I had a great experience with Call.com. My Vyke account transfer was completed smoothly, and the OTP issue was resolved quickly. The support team was very helpful and responsive. Highly recommended!

Resposta da Call.com Telecom Ltd
overall best service
overall best service. I'm using this service for 3 years. Also have good customer support.

Resposta da Call.com Telecom Ltd
Shitty app and service
Renewed my number for an year. After a few days went to login and was unable. Contacted support they claimed a refund request was made. Lost both my number and money.

Resposta da Call.com Telecom Ltd
it says "fetch credit product error"…
it says "fetch credit product error" when I try to add credit on any device. Now I'm stuck.

Resposta da Call.com Telecom Ltd
I have tried multiple times to renew my…
I have tried multiple times to renew my account, but it has not been successful. Previously, it was working perfectly fine before the merged of VYKE. I even recommended your service to some of my friends.
Unfortunately, my main number expired and I lost access to it. This number is registered on multiple platforms, so it is very important for me to recover and renew it.
I have tried contacting support several times, but I have not received any response to my queries.
Please assist me in resolving this issue as soon as possible.

Resposta da Call.com Telecom Ltd
This is a trash app
This is a trash app, use only if you want to waste your hard earned money.

Resposta da Call.com Telecom Ltd
My Experience With Call.com has been F Horible…
My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times until the number expired, only to find out they required KYc. After Uploading the KYC document, they claimed it was altered.. An Original Document altered! later on claimed they could not verify since its not clear. Very Anyhow People.... Bycot at all Cost. You will end up Loosing Clients and contacts!

Resposta da Call.com Telecom Ltd
Great concept and app
The service is really good and the app works perfectly. I'm able to have a second number without having to buy a mobile plan. I use it to make calls and send SMS without any issue. 100% would recommend!

Resposta da Call.com Telecom Ltd
I’ve had a very disappointing…
I’ve had a very disappointing experience with Calldotcom/Vyke. My number isn’t being renewed and my account balance is not being updated, even though I’ve already tried multiple international and local cards. Instead of actually resolving the issue, they keep sending the same automated response every time.
It’s extremely frustrating because there is no real customer support, no proper troubleshooting, and no willingness to fix the problem. I’ve been left without service and without any helpful guidance.
I hope they improve their customer support and actually assist users instead of relying on automated replies.

Resposta da Call.com Telecom Ltd
Useless service and poor customer follow up
I have had the service for nearly 2 years, but now it has completely fallen on its face. No incoming calls or SMS messages on my French number, promised to be sorted out in 2 weeks, and now on day 17, still not sorted. Offered 2 months free on the number, but doesn't help, as all my French artisans will only call a French number. This means missed deliveries and appointments. Inconvenient doesn't describe it.

Resposta da Call.com Telecom Ltd
French number has stopped working!
This was fine but now the French number does not work. the company has emailed admitting that there is a problem with their French provider and my number could be down for a couple of weeks or maybe never! It's been down a week so far and has caused huge inconvenience to me!

Resposta da Call.com Telecom Ltd
Been using them for a while and love…
Been using them for a while and love the experience. One of the best calling apps so far.

Resposta da Call.com Telecom Ltd
Great customer support
Great customer support. Ported my USA number from Skype, very happy so far!

Resposta da Call.com Telecom Ltd
I just subscribed yesterday then also…
I just subscribed yesterday then also added the credit but no longer can’t call to anywhere.
Pls check it up thank you

Resposta da Call.com Telecom Ltd
A great Skype replacement for iPad
This company describes itself as the ideal replacement for Skype, and I have to agree. Tech support answered several questions quickly before I signed up and the registration process for me was flawless. I got an account, paid for a number and SMS messaging, and it all just works. Messaging is reliable and calls, both in and out, are clear. The app, both on the iPad and Mac, work well with address book, voice-mail, chat logging, and very clear credit balance display. It will import Skype chat history once you export from Skype. Very good price for, so far, flawless service.

Resposta da Call.com Telecom Ltd
call.com - don't bother. Too hard.
Positives. Probably the cheapest on the web and on paper, a viable alternative to skype. In/out call and sms, virtual international numbers. Responsive (albeit rude) C/S.
Negatives. An absurb on-boarding process. I could not for the life of me create an account. Every time you request an SMS (verification), there is a 60min timeout (WTF?) preventing you from trying again.
There's no explanation though. You literally have no idea why you can't log on. I tried 3 different numbers to try and acheive an account and was frustrated at every turn.
I used the 60min profitably however and opened an account with a provider that knows what they are doing. The final death knell? I got kicked of call.com for having 'multiple accounts'. Yeah, that's because your process was so flawed. Oh the irony.

Resposta da Call.com Telecom Ltd
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