Calor Ireland Opiniões 

739
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I reached out to Calor with an enquire and they got back to me in minutes. Kayleigh was extremely helpful and she put me in touch with Kenny O'Donnell their local representative. Kenny was a pleasure... Ver mais

Classificada 5 em 5 estrelas

Excellent service from our local man Kenny and Lorraine in the office. Every query dealt with in a timely and professional manner. Thank you.

Classificada 5 em 5 estrelas

Calor has been providing excellent service. They supplied two boilers free of charge along with one tank, which really helped me. They also gave me a grace period before starting my billing. Overall,... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

We are basically stuck at them, because 25 years ago developer signed "contract" with calor gas... 2 weeks ago they send another price increase, but they are already THE MOST EXPENSIVE COMPANY. N... Ver mais

Informações sobre a empresa

  1. Fornecedor de energia

Escrito pela empresa

We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

739 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(739)

23 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Same complaint, no delivery.

Same complaint, they are not delivering when I request a fill up. They seem to have gone to pieces in the past year. Once you have a Calor tank, you are their prisoner as they operate a monopoly for fill-ups. Pricing also seems to be unregulated, despite their monopoly status.

If you have a choice, do not choose Calor. As heat pumps are still very expensive to instal for existing houses, I'll go for oil when I have to replace the boiler... at least there are lots of suppliers who compete (a bit) on price and service.

23 de fevereiro de 2023
Opinião espontânea
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your feedback, John we are sorry to hear you have had this experience. We would appreciate the opportunity to speak to you on issues you experienced . Our contact number is ROI 01 450 5000, NI 028 9045 5588.

Classificada 5 em 5 estrelas

Excellent in-store personal service.

Very good service offered by knowledgable sales lady. was offered, and accepted, a coffee while talking about options, colours, fillings, matress type (sofabed), and various other add-ons. I had done my research before going into shop but had a few questions to clarify a few things and sales lady was helpful and professional throughout. I ordered the sofabed and it should be delivered in nine weeks which is not quick in my opinion but not within the control of the sales team. I also feel the non-negiotable €99 charge for home delivery is a bit overly steep. obviously if i collected it myself there is no charge. But for a 30 minute journey time its a lot. not sure why it cant be delivered directly to my home instead of some 'holding' storage area. but in-store service and experience was good.

10 de fevereiro de 2023
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your reply. Unfortuantely this review is not for us as we don't sell sofa beds.

Classificada 1 em 5 estrelas

Don't take Calor gas connection in your…

Don't take Calor gas connection in your life.
They make everyone fools. And taking lots of money from their customer.

I experienced very very bad feedback from them.

Never recommend .
Be careful.

3 de fevereiro de 2023
Opinião espontânea
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your feedback, it is very important to us. You have sent your review to the online appliance store however, we will forward it on to the relevant department.

Classificada 1 em 5 estrelas

Terrible service

I am on auto fill for my LPG but I discovered that tank was nearly empty. I have emailed and have had 4 phone calls and still no gas. Got a phone call yesterday to say I would have a delivery today but no delivery and am down to 2% according to mycalorgas website.
Ridiculously bad service.

19 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

16 days and still no gas!!!

We have been waiting for 16 days now with no gas and still being told every day the gas is coming. Do not trust this company

19 de janeiro de 2023
Opinião espontânea
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your feedback, it is very important to us. You have sent your review to the online appliance store however, we will forward it on to the relevant department.

Classificada 1 em 5 estrelas

Nightmare to place an order online

I've been trying to place an order online but they refused my credit card two times. They blame their payment processor and GDPR for not providing rejection reason. I use my credit card on daily basis and I'm 100% sure the issue is not with my bank. I think they are using this as excuse to refuse my order

20 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I had three engineers re routing my…

I had three engineers re routing my calor gas pipe line today, their names are Ash, Charlie & Paul, excellent young men and explained everything they were going to do, accomplished marvellously and when they left made sure everything was working and that I was happy. Garden put back as was as well, so except for the new parts you wouldn’t have known they were here.
Very polite & excellent job done! Thank you Ash, Charlie & Paul, much appreciated!!

18 de maio de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

When ordering on line there was (and…

When ordering on line there was (and still is) an offer they you receive a €10/£10 Calor Gas Voucher for every portable gas heater purchased.
I have not received my voucher.

22 de fevereiro de 2021
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your feedback Triona, it is very important to us. We can see that a voucher serial number has been entered on to your invoice. The voucher is normally in the clear wallet alongside the invoice or inserted into the top of the box. If you can still not locate the voucher please contact our Customer Service Team on +35312003001 and we will cancel the issued voucher and send a new one out.

Classificada 5 em 5 estrelas

This is a beautiful product

This is a beautiful product, it's expensive for a gas heater but it's efficient and attractive. It can be rolled easily from place to place.

3 de fevereiro de 2021
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your feedback, Una. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.

Classificada 5 em 5 estrelas

Item arrived extremely quickly and…

Item arrived extremely quickly and exactly as shown in the pictures, will definitely be back to shop again!

2 de fevereiro de 2021
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your feedback, Thomas. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.

Classificada 5 em 5 estrelas

Quick delivery of a solid functional…

Quick delivery of a solid functional item, good service.

24 de janeiro de 2021
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your feedback, Paul; It is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Classificada 5 em 5 estrelas

Online order of gas heater

I ordered a gas heater on line. It arrived early and in good condition. The goods were as advertised and I am very pleased with my purchase.
Thank you Calor Gas

20 de janeiro de 2021
logótipo da Calor Ireland

Resposta da Calor Ireland

Thank you for your feedback, Margaret. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.

Classificada 4 em 5 estrelas

Fixed castors

The order and delivery was fine. The operation of the heater is fine.

The issue I have is that the back two castors are fixed making it difficult to manoeuvre the heater around. We are hoping to replace them with new castors.

14 de janeiro de 2021
Classificada 5 em 5 estrelas

Excellent

Excellent. Arrived very promptly. Easy to unpackage and set up. Working well and seems to pump out a fair amount of heat (only used on setting 2 so far). Looks great Very pleased.

12 de janeiro de 2021

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