I reached out to Calor with an enquire and they got back to me in minutes. Kayleigh was extremely helpful and she put me in touch with Kenny O'Donnell their local representative. Kenny was a pleasure... Ver mais
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Excellent service from our local man Kenny and Lorraine in the office. Every query dealt with in a timely and professional manner. Thank you.
A empresa respondeu
Calor has been providing excellent service. They supplied two boilers free of charge along with one tank, which really helped me. They also gave me a grace period before starting my billing. Overall,... Ver mais
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The service was excellent. The representative’Kenny’ was professional, reliable and very helpful throughout the process. Everything was handled efficiently and I was kept informed along the way. I wa... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.
Informações de contacto
Dublin 12, Irlanda
- 014505000
- bulksupport@calorgas.ie
- calorgas.ie
4,5
Excelente
740 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery and good service all…
Quick delivery and good service all round!
17 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Kathleen. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Only two stars because gas cylinders…
Only two stars because gas cylinders contain a lot of water and that means the gas is contaminated.
16 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Piotr, it is very important to us. We can see from our records that you purchased a gas heater from us, we do not sell or ship gas cylinders from our online shop. If you purchased your cylinder from a local outlet and there was an issue with it, you would need to bring this to their attention.
Thanks for the reminder service
Thanks for the reminder service. I was delighted to get an email advising that the BBQ part I had been looking for previously was ‘back in stock’. I logged in and ordered it immediately along with another item. Ordering and delivery was seamless.
15 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Dan. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.
Delighted with my purchase & appreciate…
Delighted with my purchase & appreciate my voucher very much . Thank you.
14 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Rose. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Resposta da Calor Ireland
Thank you for your feedback Eamon. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
10 Days after ordered and paid in full - got some tracking number
I need to re-write my review, as after finally got a tracking number from support. It's understood that the Courier they are using has delayed the parcel with 9 days, not giving a tracking number. truly hope the parcel shall be delivered soon, and my opinion would be Calor to try some other delivery companies.
The support person was great (did all he could), but still the delivery service may be handled way better
14 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Petar, it is very important to us. We are sorry to hear that you have not yet received your parcel and did not appear to get a tracking number sent through to you. We can see from our records that a member of our Customer Serve Team contacted you this morning to update you on your delivery. We apologise for any inconvenience this has caused you.
Great heat from fire delivered.
14 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Very efficient service
13 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Maureen, it is very important to us to provide a good quality service to all our customers.
Goods arrived on time
Goods arrived on time. They are as described and work beautifully. Thanks for the product, we will definitively order more.
Best wishes
Sylvia
13 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback and your recommendation Sylvia, it is very important to us to ensure our customers receive top quality products and an excellent service.
Staff very helpful
Very helpful, once you contact them.
Issue with Irish tel number.
Also some confusion about price quote stg / € payment.
In general though, a good shopping experience.
12 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us which includes Technical Support and advice from our Customer Service Team.
Very happy 😃
11 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Joseph, it is very important to us to provide a good quality service to all our customers.
Clear website which automatically…
Clear website which automatically recommended other items I would require with my initial purchase. Unfortunately one item was unavailable but customer support sent details of the item and an image of it, so I knew what I was to look for if purchasing elsewhere.
10 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Lorraine. We are pleased that you are happy with our service and our after sales via our Customer Service Team.
My cylinder arrived quickly
My cylinder arrived quickly. Am pleased with it. It will only be used as a backup in case of emergency but it is good to know it is there.
10 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Unafran. Customer satisfaction and providing a good quality service to all our customers is very important to us.
My item was delivered promptly
My item was delivered promptly. I had left instructions for delivery man saying if I was not in to deliver it to either of 2 of my neighbours. It was left at the side of my house in the pouring rain.
1. It could have been stolen
2. The box was soaking wet and there is no way I can possibly wrap it up.. it is a gift for my husband for Christmas. I had meant to contact your customer care team in relation to the delivery firm you use as I found that very unsatisfactory.
10 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Niamh, it is very important to us. We are sorry to hear that your parcel was left outside in the rain and not delivered as per your delivery instructions noted on your order. A member of our Customer Service Team will be in contact with you today and this will be passed on to the courier provider to discuss this with the driver. We apologise for the inconvenience this has caused you.
Resposta da Calor Ireland
Thank you for your feedback Peter. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Resposta da Calor Ireland
Thank you for your feedback Sanjib, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.
Very happy with the purchase
Very happy with the purchase. Quick delivery it's perfect
9 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Jenny. Customer satisfaction is paramount and we are pleased that you are happy with your order and the service we provided.
Item was smaller than appeared on the…
Item was smaller than appeared on the add
9 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Teresa. We have tried to put as many photographs onto the website to provide an accurate description including a photo of the product sat on a BBQ for size comparison.
Resposta da Calor Ireland
Thank you for your feedback Niamh. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.
Very happy with my purchase and great…
Very happy with my purchase and great value as well
Thanks
8 de dezembro de 2020
Resposta da Calor Ireland
Thank you for your feedback Michael. Customer satisfaction is paramount and we are pleased that you are happy with your order and the service we provided.
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