Cambox Europe Opiniões 

46
•
TrustScore: 1.5 em 5

1,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Heureusement que ca a fermer des caméras a plus de 500 euros qui ne fonctionnent jamais imprimer en 3d de qualité médiocre voilà le résultat on ferme ....

Classificada 1 em 5 estrelas

Terribly disappointed and unreliable. The battery doesn’t last longer than one medium race session. The WiFi connectivity is the slowest I’ve come across. I need to constantly reboot it as it’s... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

If you want to get ripped off then buy one! The camera Doesn't work ever! Dies extremely quick, Doesn't record image just get sound, freezes up non stop and a complete waste of money . Almost $500 do... Ver mais

Classificada 2 em 5 estrelas

I have a Cambox V4 and found the battery life to be very disappointing. I have to use head / body cameras when horse riding on the roads for safety purposes so I can record any incidents. However the... Ver mais

Informações sobre a empresa

  1. Fabricante de dispositivos electrónicos
  2. também em
  3. Loja de artigos desportivos
  4. Loja de equipamento para cavalos
  5. Loja de veículos motorizados para competições

Escrito pela empresa

Cambox conçoit, fabrique et commercialise des caméras d'action de nouvelle génération compatibles avec tous types de casques et de disciplines : équitation, sports mécaniques, loisirs, sports extrêmes. La Cambox dispose de 5 avantages inédits : sécurisante, discrète, ergonomique, légère et design. Cambox designs, manufacture and sell new generation action cams compatible with any helmet or activity : horse riding, motorsports, leisure, extreme sports. The Cambox has 5 unique benefits : safe, discreet, ergonomic, light and design


Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

46 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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1,5

Todas as opiniões

(46)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Company Might Be Out Of Business.

I ordered a Cambox V4 back on May 23 2025. It said it wouldn't ship out tell the first of July 2025 and I bought USPS next day air. It is the third of July 2025 and I have not gotten any response from the company via the emails I sent to them. On top of that the site has been down since around June I believe. I have heard some people saying that the company went out of business, if that's the case I either want my order completed (since I placed it before they went out of business) or a refund. Here is my order details, Order: UVFDHXYDG Placed on 05/24/2025 00:49:18.

3 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Order taken company vanished.

Placed my order in May with a ship date of June 1. Company won’t respond to email and the website has been down since sometime I believe in June. Possibly been scammed. Order: LRHUCTFXI Placed on 05/20/2025 16:52:22.

1 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

j'ai acheté une cambox reconditionnée…

j'ai acheté une cambox reconditionnée et garantie par la société Cambox. Cependant je m'aperçois que la camera se coupe après quelques minutes de façon aléatoire. J'essaie de joindre le service après vente.
Aucune réponse.
La société existe t'elle encore?

24 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t trust them unreliable

I purchased a camera in April, paid in advanced 500+ eur. They confirmed delivery time in June which is a very long time. I sent 2 emails to receive estimate date of delivery and no answer. The web site is down since weeks. I ask for cancellation and refund but no answer. I am worried I ordered via a scam page. Be careful!!!

20 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a Pro V4 paid $600.00 and have not received the product yet!!!!

I ordered a Pro V4 from them in early April/25. I I’ve sent a email to ask about the delivery time and the sales person said there was a back orders to be delivered first week of June. I have emailed the company with no response back and every time I go to the CamBox America site It’s under maintenance. I’ve spent 600$ and they are not following through to deliver my product and neither answer my emails. I hope this is not a scam, otherwise we will have to open a dispute compliant at ODR since the company is in Europe.

6 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Commande d'une cambox V4 neuve le…

Commande d'une cambox V4 neuve le 05/06/25 2 jours plus tard, site en maintenance, pas de suivi colis, pas d'informations, pas de réponse ni mail ni téléphone.
A 500 euros la caméra ...
Demande d'appuie Paypal lancée, j'attends...

5 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Be Very Cautious!!!!

I ordered a Pro V4 from them in early May. I was suppose to get an update June 1st on back orders. I have emailed them twice and every time I go to the CamBox America site. It’s under maintenance. I was excited to use this for my son but now I am out 600$ and they are not following through with getting me my product

10 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Suite à mon précédent avis

Suite à mon précédent avis, je constate de ne pas être le seul dans cette situation avec Cambox.
Je compte poursuive pour escroquerie cette société , si des personnes sont intéressés laisser un message. Merci

16 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Plus de nouvelles

Voilà mon expérience Cambox Europe.
Le 13/04/2025, Cambox V4 pro + 128Go acheté en 3x sans frais.
Le 16/04/2025, réception du produit et email envoyé car le produit ne s'allume pas.
Le 17/04/2025, Cambox Europe me demande de faire des tests puis finalement de renvoyer le produit.
Le 21/04/2025, le produit est réceptionné par Cambox Europe.
Le 26/04/2025, je récupère ma Cambox V4 pro + 128Go.
Le 02/05/2025, Cambox Europe me demande d'effectuer de nouveau un pré-diagnostic, le jour même j'envoie les résultats. Dans la foulée, il m'est demandé de renvoyer une nouvelle fois le produit sans m'expliquer le pourquoi de ce renvoi.
Le 06/05/2025, le produit est réceptionné par Cambox Europe.
Le 18/05/2025, j'envoie un email car pas de nouvelle de leur part!
Le 22/05/2025, j'envoie à nouveau un email car toujours pas de nouvelle de leur part et je commence sérieusement à m'inquiéter!
Les jours suivants, j'ai essayé à de nombreuses reprises, de joindre la société par téléphone et tchat, sans aucun résultat et en plus, impossible de laisser un message avec demande de rappel!
Le 26/05/2025, dernier email envoyé en indiquant que si je n'ai pas de nouvelle de leur part d'ici le 31/05/2025, je bloque la dernière mensualité et que "S'il existe un souci, le minimum est de COMMUNIQUER".

Conclusion, depuis le 02/05/2025, Cambox Europe est aux abonnés absents, je n'ai toujours pas ma Cambox V4 pro et aucune certitude de l'avoir un jour ! Donc, j'ai payé pour du vent !

1 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Oke eerst en vooral meer dan 10 maanden…

Oke eerst en vooral meer dan 10 maanden moeten wachten als ik mijn videos op mijn gsm wil zetten moet perce de wifi van de came aanstaan ik doe dit met als gevolg u hebt geen wifi controleer opnieuw maar ik heb continu wifi verbonden met de came met als gevolg dat ik mijn videos niet kan downloaden hij wordt ook kei heet kan elk moment ontploffen dikke miskoop

10 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terribly disappointed and unreliable.

Terribly disappointed and unreliable.
The battery doesn’t last longer than one medium race session.
The WiFi connectivity is the slowest I’ve come across.
I need to constantly reboot it as it’s always locked.
It really is a BAD product and best avoided .
The product just overheated and then completely failed, do not go near this rubbish.
I’m sure they’ll send some “helpful” response to this message, but from day 1 it’s been rubbish and capable of putting anyone in a terrible mood (not least my child, who is only trying to get better at sport - this product definitely doesn’t help anything)

23 de agosto de 2024
Opinião espontânea
logótipo da Cambox Europe

Resposta da Cambox Europe

Dear Mr Ambrose,
Thank you for sharing with us your feedback even if we are obviously sorry that our product does not satisfy you.
I am convinced that we can find a solution to change. Could you please reply to the email we sent via Trust Pilot with your contact details as we could not find any customer data based on the name Ambrose.

At today's date (03/09), we have not received any answer from you to our email where we ask you more details and information in order to find a solution to the issue you indicate.

Do not hesitate to reply to this email or to come on our live chat from our website www.cambox.eu.

Thank you in advance.
Kind regards,

Cambox Customer Care

Classificada 5 em 5 estrelas

Le produit est excellent

Le produit est excellent ! Une qualité d'images incroyable. J'ai une version 4K. Je l'utilise en full HD pour des raisons de capacité de ma carte mémoire et c'est LARGEMENT suffisant pour l'usage que j'en fais (analyse de la course, trajectoire, position des mains..) L'équipe technique et le SAV sont TOP et vous avez une personne qui vous suit et qui traite la demande de A à Z ! Merci Julien ! Ce n'est pas un plateau SAV impersonnel avec qui vous devez répéter 100 fois vos problèmes. Chapeau ! et encore un super produit ! Super service ! Très pro

18 de fevereiro de 2024
Opinião espontânea
logótipo da Cambox Europe

Resposta da Cambox Europe

Merci beaucoup pour votre commentaire qui nous conforte dans notre approche centrée sur nos clients et utilisateurs.
N'hésitez pas su vous avez la moindre question

Classificada 5 em 5 estrelas

Une entreprise humaine

Nous avions notre chienne qui s'est amusé avec la cambox donc bien sûr elle était bien abîmée j ai envoyé un message à cambox en lui demandant si il pouvait me l'a réparer ils ont fait mieux ils me l'ont échangé sans débourser un euro et dans un temps record alors oui c est vraiment une très bonne expérience merci

4 de dezembro de 2023
Opinião espontânea
logótipo da Cambox Europe

Resposta da Cambox Europe

Merci beaucoup Yannick, d'avoir pris le temps de partager votre expérience avec nos services. Nous vous souhaitons de profiter pleinement de votre Cambox même si votre chienne risque d'être triste de ne plus pouvoir jouer avec !

L'équipe Cambox

Classificada 1 em 5 estrelas

The camera has never worked properly…

The camera has never worked properly since bought. Got in contact with cam box who wasn't very help full then chose to ignore us. The battery life is non existent, the footage is hit and miss if its corrupt and it fails to turn on most of the time. My son has tried to persevere with it but the best moments that you would want on camera were never recorded. It has only been in a helmet and never wet. Good idea but as good as a chocolate teapot.

7 de outubro de 2023
Opinião espontânea
logótipo da Cambox Europe

Resposta da Cambox Europe

Dear Adam,

We trust that we taken made the necessary steps to restore the proper functioning of your Cambox and we are awaiting your feedback to confirm this.

We apologize for the confusion regarding our different exchanges since we had not received your last email.

We thank you for sharing your comment and we want to reassure you that we will keep doing our utmost to satisfy you.

Kind regards,

Cambox Team

Classificada 1 em 5 estrelas

Camera is NOT waterproof

Cambox specifies on their website that their camera is Showerproof (resists to water splashes, rain and snow only).
My wife has been using the camera for about 9 months, we went to review the footage about a month ago but a lot of the video files were blank.
Contact cambox who said to send it back along with our 512Gb SD card for testing.
I heard back from them to say that there had been water damage so it was not covered under warranty and to repair it would cost £146.51 plus delivery, plus VAT.
We did get caught in the odd shower when out horse riding but did not even think to worry about the camera when it was raining a bit as the company say that it is showerproof. IT CLEARLY IS NOT.
I replied to them saying thank you very much for looking into the issue but we will put the £146.51 plus delivery, plus VAT towards something more robust like a GoPro.
I did not hear back from Cambox after that and they have even kept our SD card which was £30 :-(
Do not be tempted by how good it looks, it clearly is not fit for purpose.
Also battery life is appalling, if you want it as a road safety device think twice as you will be lucky to get an hours use out of it whilst out for a hack.
Do not waste your money, buy a GoPro instead.

2 de outubro de 2023
Opinião espontânea
logótipo da Cambox Europe

Resposta da Cambox Europe

Dear Jon,

Thank you for sharing your experience and feedback with us. We appreciate your honest review and are genuinely sorry to hear about the issues you encountered with your Cambox camera.

Firstly, we want to clarify that our cameras are designed to be showerproof, which means they can withstand water splashes, light rain, and snow. However, they may not be suitable for extended exposure to heavy rain or submersion in water, as this can exceed their capabilities.

We understand your frustration regarding the camera's malfunction and the subsequent repair cost. The quote you received covers the cost of parts, labor, and VAT and because we are sensible to your experience with our products, we even made a generous commercial gesture on the quote.

Your feedback is important to us, and we will use it as an opportunity for improvement. We are committed to enhancing our products and services based on customer experiences and comments like yours.

Thank you once again for sharing your thoughts.

Best regards,
Cambox Team



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