Sales person was absolutely excellent. Great knowledge of the product. He wasn’t a pushy salesman. He listened to what you needed showed you other products that could be added on at a later date. Didn... Ver mais
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Leia as opiniões dos outros
The product (floating raft) is great for the grandkids. Seems very durable , worked well this summer. I appreciated the free electric pump which was included made it a lot simpler.
A empresa respondeu
The raft has been in the water for 30 days and the deck surface looks to be faded and degrading already!! Update: I am happy to update my review to 5 stars. Canadian Board Co. responded promptly,... Ver mais
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I do like the product, and am glad I got the 12’ because it seems a little small now that I’ve been in it on the water. I had to wait quite a while before getting it but all in all pretty nice boat.
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para desportos ao ar livre
- Aluguer de artigos para desportos aquáticos
- Desportos de aventura
Escrito pela empresa
We offer the most competitive pricing and longest warranty on the top inflatable paddleboard brands and inflatable docks. We are a Canadian brand serving Canadians. Our 60-day riders guarantee lets you try your board or dock risk-free! We are your local beach connection...now enough talk, let's get floating.
Informações de contacto
107 - 8750 Jim Bailey Cres, V4V1E5, KELOWNA, Canadá
- 1-800-399-5260
- info@canadianboardco.com
- canadianboardco.com
4,5
Excelente
54 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
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The owner’s disposition
The owner’s disposition, excellent communication explaining details - no pressure sales
11 de junho de 2026
Resposta da Canadian Board Co.
This means a lot to us, thank you! We want every conversation to feel helpful and relaxed, with clear answers and absolutely no pressure. We’re really glad that came through in your experience with us. Thanks for taking the time to share it!
- Canadian Board Co.
The product is high in quality and the…
The product is high in quality and the ppl are very nice to deal with, very open , honest and understand there product.
11 de junho de 2026
Resposta da Canadian Board Co.
Really appreciate this, thank you! We believe good service starts with being straightforward, knowing our products, and treating people well. It’s great to hear that came through in your experience and that you’re happy with the quality too!
- Canadian Board Co.
Excellent Service and Quality Product
The communication with customer service was excellent, and so is the product! Highly recommend this company and its product!
11 de junho de 2026
Resposta da Canadian Board Co.
This is wonderful to hear, thank you! We’re so glad you had a great experience with our team and that you’re just as happy with the product. Your recommendation really means a lot to us. Enjoy it out on the water!
- Canadian Board Co.
The shipment was delayed beyond I paid…
The shipment was delayed beyond I paid for the product and it took over 5 months to receive the product
10 de junho de 2026
Resposta da Canadian Board Co.
We completely understand the frustration, and we’re really sorry you had to wait so long for your order. Unfortunately, we experienced unexpected shipment delays that were outside of our control, but we know that doesn’t make a five-month wait any easier. We truly appreciate your patience and hope the product was worth the wait once it finally arrived.
- Canadian Board Co.
Aimer la qualité du produit
Aimer la qualité du produit, mais pas le délais de livraison!
11 de junho de 2026
Resposta da Canadian Board Co.
Thank you for your honest feedback! We’re really glad you’re happy with the quality of the product. We completely understand the frustration with the delivery time. Unfortunately, once an order is with the courier, delivery delays are outside of our control, but we always do our best to help and keep things moving. We truly appreciate your patience and support!
- Canadian Board Co.
I had a question about storage and I…
I had a question about storage and I got a reply in under a 1/2 hour. Great people !!
10 de junho de 2026
Resposta da Canadian Board Co.
That’s what we’re here for! 😊 We know a quick answer can make all the difference, so we’re really glad our team was able to get back to you so quickly. Thanks for the kind words, they mean a lot to us!
- Canadian Board co.
The product (floating raft) is great…
The product (floating raft) is great for the grandkids. Seems very durable , worked well this summer. I appreciated the free electric pump which was included made it a lot simpler.
9 de junho de 2026
Resposta da Canadian Board Co.
Love hearing that the grandkids got a full summer of fun out of the raft! 😊 We’re glad it held up well and that the electric pump made getting everything set up a little easier. Thanks for sharing your experience, and here’s to many more summers on the water!
- Canadian Board Co.
I do like the product
I do like the product, and am glad I got the 12’ because it seems a little small now that I’ve been in it on the water.
I had to wait quite a while before getting it but all in all pretty nice boat.
9 de junho de 2026
Resposta da Canadian Board Co.
Thanks so much for the honest feedback! We’re glad you went with the 12' and are enjoying the boat now that you’ve had it out on the water. We know the wait was longer than you would have liked, and we really appreciate your patience with us. Here’s to plenty of great days out in it!
- Canadian Board Co.
Great customer service and outstanding products
Great customer service and outstanding products
9 de junho de 2026
Resposta da Canadian Board Co.
Thank you so much! It means a lot to hear you’re happy with both the products and the service you received from our team. We really appreciate you choosing us. and taking the time to leave us a review!
- Canadian Board Co.
Sales person was absolutely excellent
Sales person was absolutely excellent. Great knowledge of the product. He wasn’t a pushy salesman. He listened to what you needed showed you other products that could be added on at a later date. Didn’t try to pressure me into buying anything else.
8 de junho de 2026
Resposta da Canadian Board Co.
This is exactly the kind of experience we want people to have with us! We’d much rather listen, answer your questions, and help you find what actually works for you than pressure you into something you don’t need. Thanks so much for recognizing that and for taking the time to share your experience!
- Canadian Board Co.
no headaches or delays
no headaches or delays, and a great deal on an awesome boat and accessories.
The only negative part was having to drive from Penticton through, to the north of Kelowna. Do you sell helicopters??
Cheers!
Greg.
8 de junho de 2026
Resposta da Canadian Board Co.
Greg, love this review! 😂 We’re really glad everything was smooth, headache-free, and that you got a great deal on the boat and accessories. As for the helicopter, we’ll have to talk to the product team about that one! Thanks for making the trip and for the laugh.
- Canadian Board co.
Customer service was amazing
Customer service was amazing. The board quality was ok. I have two now. One is a year old and doesn’t hold the air. The new one is good. Took a return to get the right board.
12 de junho de 2026
Resposta da Canadian Board Co.
Thank you for the honest feedback! We’re really glad our team was able to take care of you and get the right board into your hands. We’re sorry the experience wasn’t completely smooth, especially with your older board losing air. If you haven’t already reached out to us about that one, please do. We’d be happy to take a look and see how we can help.
- Canadian Board Co.
Resposta da Canadian Board Co.
Sometimes the little additions make the setup complete! 😊 So glad the table fits perfectly with your chairs and dock. Sounds like you’ve got a pretty great spot to relax on the water now!
- Canadian Board Co.
Was the perfect addition to our dock
Was the perfect addition to our dock. everyone loves it. the kids jump off it all day. the delivery was easy, the set up a little bit of work to pump up but it maintained the sturdiness all season
11 de junho de 2026
Resposta da Canadian Board Co.
Sounds like it’s officially become the kids’ favourite part of the dock! 😊 We love hearing that it stayed sturdy all season and got so much use. The initial pumping can definitely be a bit of a workout, but it sounds like all those days of jumping and fun made it worth it. Thanks so much for sharing!
- Canadian Board co
Resposta da Canadian Board Co.
Three “greats” in one review, we’ll happily take that! 😊 Thanks so much for the kind words about the product and our team. It genuinely means a lot to everyone here!
- Canadian Board Co.
The chairs are way too reclined
The replacement chairs are way too reclined and there is some yellow glue still coming out of the seams.
9 de junho de 2026
Resposta da Canadian Board Co.
Thank you for sharing this with us, and we’re sorry the replacement chairs haven’t been what you expected. Our team has reached out to you directly via email and will work with you to make this right. We’ll make sure you’re taken care of.
- Canadian Board co
Resposta da Canadian Board Co.
This means a lot to us, thank you! We’re lucky to have a team that genuinely loves what we do and the products we stand behind. Really appreciate the vote of confidence and your support!
- Canadian Board Co.
Resposta da Canadian Board Co.
That’s awesome to hear! 😊 A used Pop Up Dock can still have plenty of great summers left in it, and we’re so glad you’re loving yours. Thanks for giving it another life on the water and for sharing the love!
- Canadian Board Co.
I love my paddle
I love my paddle. It is exactly what I wanted and seems to be great quality so far!
3 de junho de 2026
Resposta da Canadian Board Co.
Love to hear that! 😊 There’s nothing better than getting exactly what you were hoping for. So glad you’re enjoying the paddle and are happy with the quality. Wishing you plenty of great days out on the water with it!
- Canadian Board Co.
Great to deal with!
5 de maio de 2026
Resposta da Canadian Board Co.
Thank you so much for the kind words! We’re really glad you had a great experience with us, and we truly appreciate your support of Canadian Board Co. 🇨🇦
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