This company is a scam. I checked their shipping info with USPS and they said it was a bogus number. I never received the candles and the phone number attached to the luma company that is on my bank a... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely beautifully scented candles. I bought a couple of standard sized as gifts and thought I also deserved one so got myself a big one (why not!) and I am more than impressed, fragrance is wonde... Ver mais
I cannot rate these candles highly enough. I have used them to send to friends instead of flowers recently. One in particular following a bereavement and the remainder as Christmas gifts. All recip... Ver mais
Love Luma candles. I’ve bought a number of different fragrances and have now invested in a wick trimmer and dipper, excellent quality. My most recent candle order went astray and lovely Olivia sorte... Ver mais
Informações sobre a empresa
Escrito pela empresa
Organic Handmade Soy Wax Candles. Organic and Refined Scented Candles by Luma.
Informações de contacto
Reino Unido
- care@candlesbyluma.com
- candlesbyluma.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful candles
Beautiful candles. So happy with the strength & quality of the scent. I also find they burn slowly and evenly. Thank you.
A little disappointed
I think the quality of the candles is very good, and they do burn clean - no nasty black smoke. It arrived fairly quickly and well packaged. My only gripe was the weakness of the smell ( Flamenco) Even after burning for four hours the perfume was very faint.
However I did write to the company to let them know, and they swiftly replied to suggest some of the other more stronger smelling candles. I will in due course order more and give them another try.
I think it says a lot about the company when they bother to reply and try to be helpful. Always appreciated.
Love these candles!!!!!
Love these candles, my second lot!
The packaging the gorgeous and plastic-free. The family always comment on the lovely smell they give.
The best selling candles
The best selling candles! I also love that you can use the jars after you’ve finished the candle.
Quality candles in looks and scent.
Quality candles in looks and scent.
Highly recommend
Prompt delivery and packaged well
Genuinely the best candles I've ever…
Genuinely the best candles I've ever used! They burn so well and even and smell amazing! I've gone on to buy many more! Would also be such an amazing present as the packaging is lovely. Would highly recommend! Xx
Gorgeous candles arrived on time
Gorgeous candles arrived on time. Great service
Smell amazing!
The candles smell amazing, packaged nicely, shipped fast and customer service are fast to reply to any queries. I would recommend Luma to anyone - my new favourite candle company!
Luma are the best candles I’ve ever…
Luma are the best candles I’ve ever used. I’m not normally a candle person but they are lovely. They burn so cleanly and the fragrances are such good quality. Soul is my favourite one. Plus the Christmas one Cortina (I hope they bring it back).
Amazing candles and quick delivery
Lovely candles!
Lovely candles, good quality and reasonably priced! They last a long time and smell wonderful. Will definitely be purchasing them again :)
LOVELY candles
I placed an order due to someone I follow on Instagram raving about the candles and also she had a discount code. Firstly, I loved the description of each scent as it gave me an indication of which candles I would love. I also like the fact I could order the smaller sizes to try first. The 2 candles I chose are delicious! I don’t like anything too flowery or sweet and the ones I chose are perfect. One key thing which irritates me about a lot of candles, especially when they are expensive is that they never seem to burn equally so you end up with half of the wax unmelted and unused. So far, my luma candles seem to be burning perfectly! The wick seems like it is smack bang in the centre! I will definitely be purchasing more of these!
Amazing
Fantastic service! The candle is gorgeous. The glass jar looks so classy. Smells amazing and burns perfectly! My new go to candles for sure :)
Luma Candles are great
Luma Candles are great, they have lovely aromas with simple but smart packaging. When you order from them the price for delivery is worth it because the delivery is very quick about 2 days. I would recommend going to Luma candles because the products and service is excellent.
FabUlous company
FabUlous company. The candles and wax melts smell divine. My personal favourite is Navagio AMAZING.
My new favourite candles
My new favourite candles, the scents are beautiful and both the candles and wax melts burn so evenly I just cant fault them!
Absolutely love these candles
Absolutely love these candles!
I recommend these to everyone. The smell is just amazing and your room smells so good. These are the best candles I have ever ever bought!!
I absolutely love these candles
I absolutely love these candles, they fill the room with such an amazing scent! Worth every penny. The customer service is second to none, so personable and quick response. I’ve purchased twice so far and will definitely be adding more scents in the future.
Addicted to these lovely LUMA candles.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








