Luma Candles Opiniões 

334
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This company is a scam. I checked their shipping info with USPS and they said it was a bogus number. I never received the candles and the phone number attached to the luma company that is on my bank a... Ver mais

Classificada 5 em 5 estrelas

Absolutely beautifully scented candles. I bought a couple of standard sized as gifts and thought I also deserved one so got myself a big one (why not!) and I am more than impressed, fragrance is wonde... Ver mais

Classificada 5 em 5 estrelas

I cannot rate these candles highly enough. I have used them to send to friends instead of flowers recently. One in particular following a bereavement and the remainder as Christmas gifts. All recip... Ver mais

Classificada 5 em 5 estrelas

Love Luma candles. I’ve bought a number of different fragrances and have now invested in a wick trimmer and dipper, excellent quality. My most recent candle order went astray and lovely Olivia sorte... Ver mais

Informações sobre a empresa

  1. Loja de velas

Escrito pela empresa

Organic Handmade Soy Wax Candles. Organic and Refined Scented Candles by Luma.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

334 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(334)

0 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Smells like Heaven

I ordered 2 candles, one as a xmas gift, and a mini one for myself. Well received:) lovely glass jars and smells wonderful! thank you

6 de janeiro de 2021
Opinião espontânea
logótipo da Luma Candles

Resposta da Luma Candles

Thank you, May. Your feedback is greatly appreciated, and thank you so much for taking the time out to leave one.

I hope you had a wonderful Christmas and New year!

Luma

Classificada 5 em 5 estrelas

Beautiful candles

Beautiful candles, beautiful fragrance, classic style that would match any home perfectly...
My Christmas candle fragrances were stunning & complemented by my bubble!

6 de janeiro de 2021
Opinião espontânea
logótipo da Luma Candles

Resposta da Luma Candles

Thank you! Your feedback is greatly appreciated, and thank you so much for taking the time out to leave one.

I hope you had a wonderful Christmas and New year!

Luma

Classificada 5 em 5 estrelas

Just received my candle .Love it will…

Just received my candle .Love it will definitely buy again and amazing for gifts.Delivery was so quick.

6 de janeiro de 2021
Opinião espontânea
logótipo da Luma Candles

Resposta da Luma Candles

Hey Ali,

Thank you for your review and we are so happy we gave you an amazing experience.

If there's anything else we can do, please do reach out :)

I hope you had a wonderful Christmas and New year!

Luma

Classificada 5 em 5 estrelas

Fast delivery and delicious products

Lovely candles - a really intense smell which fills the room quickly. They also include a useful guide on their website about how to get the most burn time from your candles, which at first I dismissed (after all, I know how to light a candle...!) but surprisingly it has made a difference! I made such a fuss about these that my whole family have bought some too!

6 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I happened to go on the Luna candles…

I happened to go on the Luna candles website by chance, my mum has had a very terrible 2020 because of illness. She loves candles and the candle I bought was the lavender one it burns beautifully and the scent is subtle and hits the senses nicely and not in a overpowering way. My mum loved it. My sister has already bought most of them. I highly recommend.

6 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Bought three candles on Lisa Potter…

Bought three candles on Lisa Potter Dixon’s recommendation and was not disappointed. Have only burned the Aspen one so far, which has been my Christmas go to and the scent is amazing. Can’t wait to try the other ones and I will definitely be purchasing more. Had a lovely message from them after purchasing that made me feel like a valued customer. Glad I found this lovely little business.

5 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

The perfect gift!

I cannot rate these candles highly enough. I have used them to send to friends instead of flowers recently. One in particular following a bereavement and the remainder as Christmas gifts. All recipients have enthused over the fantastic aromas - I even got one for myself! Great company, great price, beautifully packaged and an excellent choice of fragrances. Also love that the number of burning hours are included. Keep up the great work Luma Team and Happy New Year!

5 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful!...

I ordered the larger size candle in one of the Christmas scents and it smells beautiful, burns evenly and you only need to light it for a short while and the scent is all around the room, so great value for money too. Also packaged really nicely so you could send as a gift directly to someone during lockdown and it would still feel really special. Thankyou Luma Candles :-)

5 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

A very treaty Christmas present (for myself!)

I happened upon Luma quite by chance, and what a treat it was to receive 3 stunning candles just before Christmas. All quite different in scent but all just as heavenly as the next. Even my husband can’t resist lighting them. I also particularly love the jar, and the fact they come with a lid. Thanks Luma Candles!

5 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I have ordered 4 candles so far

I have ordered 4 candles so far, Aspen, Soul, Mulino and Nayara. They are all so wonderful I will definitely be ordering more. The scents are not overpowering like some candles can be. The wax burns evenly, no tunnelling at all. I have recommended to others and have no hesitation in giving a 5 star review!

5 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Customer Service

Wonderful company. The candles are of the highest quality, burn beautifully and smell amazing. But my main praise is for the Customer Service Team. I ordered sample packs as presents for a couple of my friends before Christmas. Due to lockdown restrictions the parcels were being late and I had Olivia from Customer Services check in with me regularly to ask for updates. Once it was clear that the one I ordered to go overseas will not arrive before Christmas they even offered me a discount. Highly recommend for ethical soya candle junkies! :)

5 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely love my Luma candle

Absolutely love my Luma candle! Have been burning it every evening and the smell fills the house. My order delivery was delayed due to Royalmail shortages but the customer service from Luma was excellent! Highly recommend!

5 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Loved my Luma

I bought my Luma candle before Christmas and is lasting so well. Burning evenly and smells beautiful and has quite a big throw.
Thank you!

5 de janeiro de 2021
Opinião espontânea

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