The shoes (Earthtreks), were ideal for the Camino de Santiago trek. Total 915km across a whole range of terrains while carrying a 15kg pack. Not a single blister. It felt really good to feel the terra... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had an issue with the laces of my Canles Bearskins (purchased August 2025) tearing out of both shoes, and there is no way to re-attach them. I contacted Canles, and provided photos along with an e... Ver mais
I give Canles 5 stars for commitment to customers with quality service and prompt responses. I received my orders as scheduled and received replacement promptly for the wrong size of shoes I ordered... Ver mais
Esta marca es una estafa. Los compré hace más de 15 días y me cargaron el importe al instante pero no me han llegado. Intento contactar con la empresa y me devuelven el correo. Una estafa enorme, no c... Ver mais
Informações sobre a empresa
Escrito pela empresa
Step into a world where comfort meets contemporary style. At Canles, we specialize in creating footwear designed for walking and everyday wear, blending cutting-edge design with unparalleled comfort. Each pair is a testament to our dedication to quality, crafted to support your every step. Experience the difference with shoes that are as functional as they are fashionable. Share your journey, read stories from our community, and see why our shoes are a favorite for those who value comfort in their daily stride.
Informações de contacto
Unit #265, 2242 Kingsway, V5N 5X6, Vancouver, Canadá
- hello@canles.com
- canles.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 72% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Canles Frostbares muy cómodas
Servicio excelente y las botas muy cómodas, las mejores botas que he comprado. Volveré a comprarles.
Muy satisfecha. Lo recomiendo
He comprado varios pares por que me son…
He comprado varios pares por que me son muy cómodos. Todo el día puestos. Insuperable el servicio al cliente. Sé de lo que hablo.
Fantastic company
Fantastic company. I requested a return and they're already working to send me the right product.
EXCELENTE CALIDAD Y SERVICIO
Compré un par de zapatos y me regalaron un segundo par. Uno de ellos era pequeño y me enviaron otro un número mayor. El par que me quedaba pequeño me han dicho que lo done y así lo haré. Servicio eficaz y permanentemente informada del estado del envío. Calida excelente, ligeras, muy calentitas e impermeables. Las recomiendo.
I would have liked to be able to return…
I would have liked to be able to return the boots and receive a refund. Instead I was asked to pick a pair of shoes since they don't accept returning the boots. I did receive the shoes but I simply am not getting a fit with the brand. So I'm out of the my money and have two pair of shoes/boots that don't fit and I will give to goodwill. I don't recommend this company.
Misleading in site advertising
MUnfortunately, the site then directed me to the single pair order page without saying that anywhere. I completed and paid for my order but it did not offer another pair. When my order arrived nine days later I found only one pair of boots. I contacted Canles and was told that it was my fault for using the single pair ordering page and that there is nothing that they can do to help. I find that hard to believe. I am also curious as to why they have a single pair ordering page when they are heavily advertising a free second pair at check out.
The boots are nice but not so nice that I will be ordering from Canles in the future.
Follow up: I was contacted by the Canles customer service team who were surprised by my negative experience. The apologized for the misunderstanding and asked me to order the pair of shoesvthat I had been hoping to receive. They arrived today, approximately one week later.
Thank you Canles for making it right
These shoes slate super comfortable and…
These shoes are super comfortable and the quality is very good. You can see they’re not made in China. Even if I don’t know that😁
Hi everyone
Hi everyone, just wanted to share my experience with CANLES. What a lovely experience. Despite my initial mistake with the shoe size, the quick replacement and the option to donate the wrong-sized shoes to people experiencing poverty.
made me appreciate their service and the company's values.
Amazing
Didn't know what size to go for at the beginning even after measuring a bare foot on a piece of paper. I'm normally a 71/2 so ordered the size 42. They came but were too big and so contacted Canles to ask about changing them. Their response was quick and sympathetic and immediately sent me out replacements in a size 41. They arrived and are perfect. Great for the cold weather and not having to wear thick socks also and fantastic for long walks whilst looking smart at the same time. Can't thank Canles enough for their amazing Customer Service. Make sure you check your foot size like I did and order off the chart to definately order that size............you'll not regret it.
Great company
Great company! I didn’t like the shoe that I chose so I was given a full refund - no questions asked! They didn’t even want me to send them back - I felt bad about that!! Am planning to re-order soon.
I am on my feet all day as a preschool…
I am on my feet all day as a preschool teacher. The Earthtrekers have been a game changer for me. I just ordered their boots and another style shoe. I would say that they run a bit small.
I've got the winter boots that they are…
I've got the winter boots that they are heavily advertising. They are very comfortable and warm, true to size too. The only issue I have with them is that the sole is incredibly slippy which isn't great in winter. Even on wet concrete it's not safe. I haven't even worn them below freezing yet but I don't think I'd chance it.
Canles Team possessed excellent customer's service!
Canles Team has a very excellent customer service. They really cared for their customer's satisfaction. I was so surprised when they told me , I don't have to returned the delivered shoes, they will just replaced it for free. Extremely generous in changing my 2 pairs of shoes and when I received it I love it ,so comfortable and perfect !
Halkfria
Jag är mycket nöjd med skorna dom är verkligen bra när det är vinterväglag
Regalo di Natale
Come regalo di Natale abbiamo acquistato due paia di Scarponcini Invernali Barefoot Unisex, uno per me e uno per il mio compagno.
Entrambi abbiamo piedi delicati.
Siamo molto soddisfatti dell'acquisto!
Gli scarponcini sono molto confortevoli e anche caldi!
Un complimento particolare va questa Azienda per l'organizzazione lavorativa, la particolare gentilezza e disponibilità del suo staff.
Grazie e buon lavoro
The shoes are very comfortable
The shoes are very comfortable. I thought they would be taller for boots in deeper
snow and slush around the curbs.I have not used them outside yet.
Excellent Customer Service!!!
I’ve purchased 4 pairs from Canles, and I’m very happy with the quality. The shoes are comfortable, well-made, and exactly as described. Shipping was a little slow due to a long holiday period, but the team communicated clearly and handled everything professionally. Their customer service is excellent, responsive, and genuinely helpful. Overall, a great experience and I would definitely purchase again.
Excellent Customer Experience
Excellent Customer Experience
I recently purchased a pair of shoes from Canles that couldn't fit even though it was the right size based on another pair that I bought earlier which fitted well.
I wrote to Canles about my predicament and received a prompt and positive response that they are going to give me a replacement pair at no extra charge!
I am very impressed and pleased with this prompt and positive solution. Needles to say, this is an amazing customer experience. I wouldn't hesitate to buy another pair should the arises.
Proud and happy Canles AlpineBare – Unisex Winter Barefoot boots
I'm a proud owner of the Canles AlpineBare – Unisex Winter Barefoot Boots. They are warm, and comfortable shoes that I've spent all my life searching for. I forget that I'm wearing them when I'm walking around in the snow. They are light on my feet, warm, comfortable, and a perfect fit for my wide feet. They are unlike any winter boots I've worn. Did I forget to mention their awesome customer service? You have to experience it to believe it. Thank you Canless!
Es un timo, son de imitación
Los compré para hacer un regalo y vienen en una caja sin marca de ningún tipo, metidos en una bolsa con autocierre, muy cutre. La marca no la pone ni en el calzado ni en la caja. Lo intento devolver y me dan largas, ofreciéndome cambio. Yo no quiero cambiarlo quiero devolverlo, es un calzado chino con la suela de plástico que tiene pinta de resbalar mucho. No quiero regalar algo tan cutre. Carísimo para lo que es, ese calzado chino no vale ni 10 euros. Es un timo, no compréis.

Resposta da Canles
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







