Canmac Opiniões 

I placed an order almost a month ago. First of all they sent me the wrong item, so sent me a QR code to send it on to the correct person while they sent my item on.

After trying multiple Hermes stores (who have also in my experience not provided a good service), and wasting my afternoon, the code did not work. They sent a new one which luckily did work so I sent the incorrect item on to the correct customer.

In the meantime, I am still trying to get hold of my item, having recieved no communication on its whereabouts, whether a replacement has been sent, or whether I am being given a refund. After almost a month, I still have not had any response and am completed unaware of what is happening with my order. Nobody on their team has the courtesy to update me. Luckily my item is only small and not exactly urgent, but regardless, not the service that should be provided to customers.

Do yourself a favour, and whatever you're ordering, find another vendor!

Arful company they advertise quality products at competitive prices ordered a potato rumbler the worst quality I've ever seen they refused 2 have it back as Id opened it I live in Newcastle upon Tyne so outraged at there arful staff on phone I hired a van and drove it back after a heated conversation in Lutterworth they gave me a refund minus 25 per cent please do not buy from this company or alexda as there basically the same total false advertising horrible people

Ordered a bottle fridge which arrived completely smashed. After speaking with useless support they are unwilling to replace the fridge.

Do not buy from that company

Had the misadventure to order a wine fridge cooler and when it arrived, it was damaged. Sent the pictures right away and they suggested to replace it with another one but with the conditions that I had to pay for the delivery. Considering that I had already paid £62 for first one already, it was a real kick in the teeth. The second one arrives and it's damaged as well! Sent pictures to their head office but hey never bothered getting back to me. I manage a brand new restaurant and I could have ordered more equipment from this company but why would I? A total farce. Generally I am not a person who complains but this total lack of customer service is simply appalling.
Never experienced anything like this, ever in my life.

High quality catering equipments and friendly support. Thank you.

Poor stock control. Take orders via their website for out of stock items.

Place two separate orders for a catering sink.

The first was cancelled & refunded after 8 working days with no explanation or communication.

The second I was eventually contacted after 7 working days to be told they did not have stock and to offer alternatives that did not meet my requirements, so had to cancel the order.

Wasted best part of 3 weeks, very disappointing service.