The rep that assisted me was incredibly helpful. I needed a gown for a rather large student and initially I went to the page that has the sizes. At the bottom of it, there is a number to call if the s... Ver mais
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Leia as opiniões dos outros
Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professi... Ver mais
Colors do not match the swatch on the website. Customer service was not helpful! Would not recommend.
Initially, I was getting annoyed that the stole n gown hasn’t arrived yet despite 2 calls. On the 3rd call, the person helped me n expedited the order which arrived in time for my daughter’s event. Gr... Ver mais
Informações sobre a empresa
Escrito pela empresa
The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at info@capandgowndirect.com if you have any questions!
Informações de contacto
140 58th St Ste. 6G, 11220, Brooklyn, NY, Estados Unidos da América
- 347-669-4696
- info@capandgowndirect.com
- capandgowndirect.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wonderful!
Everything came as ordered in perfect condition, even the things they had said may be delayed or backordered. We got it all on time for our graduation celebration! And the prices were competitive as well. Thank you so much!
Very fast shipping!
Very fast shipping!! Items received nicely packaged, exactly as described. Happy with the quality and the service!
Excelente service
Excelente service, the item is really good and shipping was fast.
Kat is AWESOMEEEEEEE
Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professional and responsible.
Order arrived fast and very neatly labeled heights of students. I appreciated that. We would totally order again next year.
Thanks again for being helpful.
Thuy Bouc
administrative assistant for St. Teresa School in Lincoln, Ne.
Charms
I needed new year charms for a couple of tassels. CapandGownDirect made it easy to find what I was looking for. The charms were inexpensive and were shipped to me so quickly.
Better than expected
Better than expected! The quality of the gowns were nice (not paper-like as my graduation gown was 20+ years ago!). I'm happy we chose this company. We will buy more in the future!
Phones not answered
I placed an order March 22 and still have not received it. I've tried calling 3 different numbers and have not been able to reach anyone to ask about my order.

Resposta da CapandGownDirect.com
Very good customer service!
Some of the information on the website (regarding product availability) was confusing, but they responded promptly to emailed inquiries. I did have to call them, and, when I did, I talked with an actual person who was able to answer my question and process my order. Also, shipping was very prompt. So, while the information on the website was confusing, their customer service was great!
Cap & Gown Direct is a great company
Cap & Gown Direct is a great company! Sariah answered all of my questions, helped me with sizing & the quality of the product is great! Would definitely recommend this company!
Kat helped me in trying to find out if…
Kat helped me in trying to find out if my order was in and it wasn't. She told me she will help, which she did and got it processed. Because of the time changes, I couldn't reach the company but Kat responded by email. Thank you. Now waiting for the order.
Look very nice and I love the color 🥰
The cap and gown were just what we…
The cap and gown were just what we need, at a decent price. We ordered too big, they are true to size. We are going to have to exchange it, but I do not foresee any issues. This is a good company. They are fast and reliable.
I have not received my purchase and…
I have not received my purchase and attempts and getting tracking info have failed. I need a refund processed. Please respond.
Customer service was superb
Customer service was superb. The quality of the gowns amazed me in reference to the price.
This company is a good choice for all.
I had no problems with this order
I had no problems with this order. Shipped and received in a timely manner and was exactly what on the description.
The purple tam is lovely but its too…
The purple tam is lovely but its too small for my big fat head. I can rework it and make it functional but I was hoping once again that one size (with velcro) truly does fit all, and it would work when received.

Resposta da CapandGownDirect.com
Fast service and good products.
Very happy with product!
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