I ordered the wrong size mat and reached out immediately. It took a week for them to respond and there was no resolution. They would not accept a return or a replacement. The mat is unused and box uno... Ver mais
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Leia as opiniões dos outros
Quality product - very well put together - solid construction. Quite OK to build it yourself - digging the whole is the toughest - good instructions for building the trampoline. Only minor niggle is a... Ver mais
A empresa respondeu
Capital Play installed a 11 x 14 ground level trampoline and it’s great. Very professional service. Polite and respectful team, who were very tidy and worked hard to get the job done in a day. It’s... Ver mais
A empresa respondeu
Great trampoline! We got an 11'x8' in the ground. It is quite hard work to dig the hole, but the website and instructions are upfront about this, and following the instructions leaves it looking l... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Capital Play designed and manufactured the UK's first and best In-ground Trampoline. We have the World's largest range of sizes, nets and accessories - so whether it's a huge rectangular trampoline for your budding gymnast, or a compact 8ft round tramp...
Informações de contacto
Halebourne Lane, GU24 8SL, Woking, Reino Unido
- 01276855600
- sales@capitalplay.co.uk
- capitalplay.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wonderful company great blokes who…
Wonderful company great blokes who assembled trampoline. over the moon.

Resposta da Capital Play
Great products and customer service…
Great products and customer service from Marcus and his team. Second trampoline, North Performer and North Athlete, we have ordered in a year. Trampolines delivered on time and assembled by their team. Highly recommended if you are looking for a trampoline.

Resposta da Capital Play
Really quick turnaround and delivery
Really quick turnaround and delivery, great products.

Resposta da Capital Play
Great initial service as usual but…
Great initial service as usual but waited much longer than informed and had to chase for updates.

Resposta da Capital Play
An easy process start to finish!
A lovely team…easy to communicate with and work to the highest standard. I would definitely recommend!

Resposta da Capital Play
I recently wrote a Review about
I recently wrote a Review about the Jumpking
12’ x 8’ rectangular trampoline. Only I posted it as a review for JumpkingEU when some of it was more appropriate for Capital Play, whom I purchased the trampoline from.
Sorry, Capital Play!
That Review is reproduced below:
“I recently purchased a Jumpking trampoline, with a basketball attachment. I was telephoned by Capital Play immediately after I ordered on line and it was delivered and constructed within 2 days of ordering.
We have had an oval Jumpking trampoline for the past 10 years and it has been a really good buy. But this new model is far superior. My grandsons say it is better than any trampoline park they have been to. Equally, having lost their basketball net due to the restructuring of my garden, they are happy with the alternative provided within the trampoline itself.
A win-win!
I would highly recommend Capital Play for its products, its efficient and helpful staff and its commitment to customer care.

Resposta da Capital Play
was quick to come
was quick to come
Was surprised at increase in cost but we have just fitted it today and the children think it looks great

Resposta da Capital Play
Purchased 4 trampoline matts
Purchased 4 trampoline matts. Great product, delivered swiftly. Great service.

Resposta da Capital Play
Very quick order and delivery process
Very quick order and delivery process. Good communication on delivery and clear instructions for assembly
Kids loved it but make sure you hire a digger - the whole is massive

Resposta da Capital Play
No hesitation in recommending Capital Play - very professional and efficient business
I ordered an in-ground trampoline to be installed in my garden for my two young girls. The whole process form ordering, to installation and tidy up was professional, efficient and really well done. Skip turned up day before the job, team cam the following morning and installed the trampoline and the following day the skip was collected
My girls are just super happy with the trampoline and i am pleased with the service we received. A professional and well run enterprise

Resposta da Capital Play
Excellent!
The Capital Play Team were an absolute pleasure to work with from start to finish. Prompt responses to all e-mails; clear information given; and completely reliable in terms of meetings and installation appointments. Everything was super smooth and well-organised. The trampoline looks great and the kids love it!

Resposta da Capital Play
Great service and very quick delivery
Great service and very quick delivery, arrived in less than 12 hours from order

Resposta da Capital Play
Terrific customer service
Terrific customer service, had the wrong box turn up with delivery, they were back the next day with the right one and set it all up. Really appreciated it! Kids are so happy.

Resposta da Capital Play

Resposta da Capital Play
Arrived in good time and well packaged
Arrived in good time and well packaged, took a few hours to build, instructions were very good, most importantly - the end result - brilliant.
Well worth the extra money, safety, build quality and stylish.

Resposta da Capital Play
Very happy with the trampoline
Very happy with the trampoline. Great spring bounce. Excellent quality. Very happy with our purchase and my son loves it!
Thank you to the team who provided a professional and friendly service throughout.

Resposta da Capital Play
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