From the outset, James was very helpful in guiding me through my requirements in a heat pump hot water system. My old system completely failed and cold showers exacerbated by health problems. The team... Ver mais
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From the outset, James was very helpful in guiding me through my requirements in a heat pump hot water system. My old system completely failed and cold showers exacerbated by health problems. The team... Ver mais
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Update: our problem was resolved with a technician's visit on August 21st for which we paid £100 plus parts. Good value after a long lead-in. xxx Our array was installed by these people three year... Ver mais
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Last evening, a young man called Callum Kerr called in at my house as he was doing a leaflet drop around the village. He was extremely personable and fully explained to me and my friend all the diff... Ver mais
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Contacted Carbon Zero to get a quote on loft insulation and Callum came to do a survey. He kept me informed about his time of arrival and was highly professional, but still very personable, duri... Ver mais
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Carbon Saving Group are true energy specialists based in Plymouth, delivering high‑quality installations, repairs, and complete home energy solutions throughout Devon, Cornwall, and across the South West. Trading over 10 years with 40 years of combined knowledge and experience, their team brings real expertise to every project. What really sets Carbon Saving Group apart is their commitment to helping homes and businesses lower their carbon footprint while also reducing energy bills. Their bespoke, customer‑focused approach ensures every system is tailored to individual needs, and their professionalism gives you complete confidence from start to finish. If you’re looking for a knowledgeable, reliable, and genuinely dedicated energy solutions company, Carbon Saving Group are a team you can trust for outstanding service every time.
Unit 18 2 Cattedown Road, PL4 0EG, Plymouth, Reino Unido
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My review is mixed. My dealings with the group, the fitters and the customer service team were good. They were friendly and helpful and if the review was solely down to that then I would rate more highly but it became apparent over a year later, during a service, that the filter I had paid for to protect my central heating and water system had not been installed. When I contacted customer services they apologised and sent out an engineer to fit one. Having payed for the extended warranty, which the filter was a requirement of, it leaves me worried about any harm caused and the longevity of the system.

Resposta da Carbon Saving Group
Excellent from start to finish the crew who fitted the central heating were superb many thanks 😊

Resposta da Carbon Saving Group
Excellent company to deal with, good communication, easy to get hold of, very efficient at organising and getting the work done on time.
Would certainly recommend them.

Resposta da Carbon Saving Group
Staff excellent from 1st contact. very helpful over phone . Always polite, patient and treat you as an individual.
The installation team very helpful over phone, and on site the staff were friendly and informative. I left them to it, with confidence they would complete the job to a high standard, which they did. My experience has been nothing but positive, than you all for your professionalism.

Resposta da Carbon Saving Group
My experience with Carbon Saving Group from the start was excellent. The people in the office were helpful and polite and made everything clear and understandable. The chap who came to survey the property was also very good and explained everything. Later when the two young men did the underfloor insulation were excellent and did a job which I would not like to do with cheerfulness and care and treated me with respect. Finally the plumber who fixed the new boiler worked hard and did the work efficiently and was very polite and considerate. I could not fault them and neither would I want to. Thank you Carbon Saving Group.

Resposta da Carbon Saving Group
The recent gas installation at my property was completed efficiently and without any fuss. Carbon Savings Group handled everything explaining options, timescales and prices then installed and completed acceptance within an extremely short time.
From the company helpline, through surveyors and installers all staff were friendly, experienced and professional; the work was of an extremely high standard and I would fully recommend CSG.

Resposta da Carbon Saving Group
Had new boiler and underfloor insulation. Really easy to arrange, work carried out quickly and efficiently, lots of contact from Carbon Saving Group throughout letting us know dates and times. I would recommend.

Resposta da Carbon Saving Group
Made and enquiry through the greenhome scheme and these guys couldn’t help. But they took me under their wing and we managed to get cavity filling and a new boiler for less than £500. Under the green scheme I was having to pay £1000 just for the filling!

Resposta da Carbon Saving Group
Had a couple of quotes and went with these guys. They always answered the phone when I had any questions. My main contact with a gentleman called Andy who was very helpful and friendly.
I highly recommend them.
Thanks

Resposta da Carbon Saving Group
I am very pleased with the loft insulation carried out at my property, the fitters were polite and friendly and the work was tidy.
Great job.

Resposta da Carbon Saving Group
I have to mention Andrew Melia for his courteousness whilst dealing with my concerns upon my New Central Heating - may I add is superb ! On every level Andrew was pleasant and listened following with helpfulness.
I would also like to add Sian O'Sullivan too with the same. Thanm you!!
Not forgetting the team who installed. Excellent!!

Resposta da Carbon Saving Group
Couldn't fault this company.They replaced our dated electric heating with gas central heating From start to finish everything was explained clearly and fully. Very professional people. Nothing was too much trouble.
Immaculate job. Would recommend to anyone.

Resposta da Carbon Saving Group
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