We had an incident in our rental car in Glacier National Park and Card Claims Center was our saving grace! The process to submit the claim was easy and everything was done online. Whenever I called in... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This was my first time filing an accident claim for a rental car. This was through my Capital One Venture credit card (Visa Signature). The online system was very easy to use and easy to upload docume... Ver mais
A empresa respondeu
I backed into a parked car with my Hertz rental car, and Card Benefit Services covered the damage. While Hertz did a rather bad and very irritating job of dealing with the issue, Card Benefit Service... Ver mais
A empresa respondeu
My adjuster, Elizabeth, was a great help. She kept me informed throughout the process. We had a big problem getting receipts from Hertz for reimbursement. She took it upon herself to personally contac... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Cardclaimcenter.com formerly eclaimsline.com!
Informações de contacto
Estados Unidos da América
- 800-348-8472
- cardclaimcenter.com
4,6
Excelente
682 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you so much!
I thought the process was extremely fair. Communication was quick. Thank you for everything you guys did.
9 de dezembro de 2025
Opinião espontânea
Resposta da Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Kris M.,
Card Benefit Services Social Care
Great, reassuring staff
The staff was great - offering me confidence when the party to be paid (for a windshield crack) was not operating on a timely basis.
3 de setembro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
I’m incredibly grateful for this card
I’m incredibly grateful for this card! I recommend it to everyone I know. The thought of having a card that provides this benefit is reassuring. I’ll definitely be a cardholder for life!
24 de outubro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to post on Trustpilot. We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Kris M.,
Card Benefit Services Social Care
Nice first time Experience…
I used this benefit for first time and was not sure how it will be. I am very happy that I had a very smooth experience with the service and claim process. Also, customer service out of state was pretty good.
14 de novembro de 2025
Opinião espontânea
Resposta da Card Claims Center
We are so glad you had a positive experience with Card Benefit Services. Your feedback is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Smooth process and good support
the process of submitting the claim was smooth and the agents who worked on it were helpful.
9 de dezembro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received great service and the process was smooth.
Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
I thought the representatives that I…
I thought the representatives that I spoke with were extrememly kind and knowledgable. They get 5 stars from me. I think the document up-loader does not work at all so everything was on hold for a period of time, because I didnt realize it wasn't working. I had to email all my documents in.
17 de dezembro de 2025
Opinião espontânea
Resposta da Card Claims Center
We are so glad you've had a positive experience with us. Your feedback is invaluable to us. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Sincerely,
Chemia H.
Card Benefit Services Social Care
Cruise cancelation claim was settled…
Cruise cancelation claim was settled before we would have finished the Cruise. Although it was supposed to be a 21 day cruise!
18 de novembro de 2025
Opinião espontânea
Resposta da Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Sincerely,
Chemia H.
Card Benefit Services Social Care
Card Benefit Services exceeded my…
Card Benefit Services exceeded my expectations by negotiating the final settlement down on my behalf and also by paying my insurance deductible as part of the claim. Absolutely zero money came out of my pocket and I would highly recommend having this service.
13 de novembro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
Such a pleasant experience
This was by far the most respectful and professional team i have ever worked with! Everyone i spoke to was helpful. I was dealing with a very stressful situation and i cannot thank this team enough.
26 de novembro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Firstly I was successful on being…
Firstly I was successful on being covered. Secondly whenever I needed to talk with staff they were always pleasant, positive, and helpful.
17 de setembro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Facing a claim for an accident in Cancun, playa del Carmen
I would not say it exceeded my expectations but rather was consistent with them. The required additional documentation took 4 rounds, but it should have been a maximum of 1 or 2 as my file originally submitted was quite comprehensive. The phone calls were largely irrelevant as they do not address the persons in charge of your file and every time a different person was answering the phone call. Finally, the whole process took longer than 2 months, but it could have been shorter. All in all, glad it went well and I appreciate it, but it could have been a bit better.
16 de agosto de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service.
We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Kris M.,
Card Benefit Services Social Care
I had bad experience with copa airlines…
I had bad experience with copa airlines my luggage arrived with a hole at the destination airport besides cancellation flight and route changed. But eclaimsline was courteous and carefully gave attention to the case and I received the benefit which so far copa airlines refuse to refund anything !
15 de setembro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service. Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Overall an outstanding experience.
The decision about my claim was made more quickly than I expected, and the process was made very easy for me at every stage. The person who handled my claim was really helpful and clear about what was needed from me. Overall an outstanding experience.
12 de novembro de 2025
Opinião espontânea
Resposta da Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Kris M.,
Card Benefit Services Social Care
Very helpful representatives on the…
Very helpful representatives on the phone. Guided me through the process and having an online portal to upload documents is great.
21 de outubro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
They did everything for me so I didn't…
They did everything for me so I didn't have to stress about the situation!!
5 de novembro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
Professionalism at its best.
Everyone i associated with from the very beginning was communicative and professional.
30 de setembro de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
It’s my first time to use this claim…
It’s my first time to use this claim service and the process was very smooth! Highly recommended! Thank you!
22 de outubro de 2025
Opinião espontânea
Resposta da Card Claims Center
We are so glad you've had a positive experience with us. Your feedback is invaluable to us.
Best regards
Kris M.,
Card Benefit Services Social Care
It was my first incident with a rental…
It was my first incident with a rental car. Keep in mind the car wasn’t occupied or driving. Car was hit while park, worse feeling in the world. But thanks to navy federal they saved the entire situation :)
17 de agosto de 2025
Opinião espontânea
Resposta da Card Claims Center
We are so glad you had a positive experience with Card Benefit Services. Your feedback is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Our rental car was parked while in…
Our rental car was hit while parked in Italy. After returning the car and paying the damage deductible, I easily filed my claim online in a few minutes and received reimbursement in less than a week. I was able to use my phone to file while sitting in the Capital One lounge during my layover. Although you never want to have to use it, this more than paid for the annual fee. I’ve been recommending the Capital One Venture X card to everyone
4 de outubro de 2025
Opinião espontânea
Resposta da Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Kris M.,
Card Benefit Services Social Care
I truly appreciate the kindness and professionalism of your team.
I am very satisfied with the professionalism and efficiency of your team. My claim was processed smoothly and with clear communication at every step. Thank you for your excellent service and for resolving my case in a timely manner.
12 de maio de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.