Have purchased dozens of gift cards on Cardcookie over the past year. I rarely have an issue but when I do, they've had fantastic customer service. This past weekend, I had an issue Saturday, and it w... Ver mais
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Leia as opiniões dos outros
I have been a customer for many years and it had few issues until recently. I placed an order for five Apple gift cards, and two of $25 cards could not be redeemed. Contact the customer service and... Ver mais
I have bought gift cards for several other suppliers with quick service and not issues. This place doesn't answer your e-mails, cancels orders even though the credit card used shows the transaction,... Ver mais
I haven’t bought any gift cards from here yet but their website has a very cool link for me to check balances on my 6 Walm gift cards lying around, found out i still have good amount of funds left. Th... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Get the best Discounts for your favorite brand Gift Cards!
Informações de contacto
Estados Unidos da América
- cardcookie.com
Respondeu a 7% das suas opiniões negativas
Geralmente responde em 14 horas
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great in every aspect
Great discount, Great customer service. It becomes a habit for me to check Cardcookie everyday! You will love it!
Bought multiple best buy gift cards and good support
Bought multiple best buy gift cards. When one didn't work, they gave me a quick replacement.
Verification is done on first order, afterwards payment and fulfilment was easy.
They are quick to respond,
They are quick to respond,
And if there is an issue with a gift card they solve your problem very quick. Thank you
Very fast delivery
Very fast delivery. Some card was unable to use, just email support team they will replace the card for you really fast. They also have the best rate!
100% trustworthy discount gift card company
Amazing company with amazing customer service. One problem with buying and selling gift cards is the owner gives the gift card number so after selling it they sometimes use it still. Anytime I get a gift that the seller skims money from after selling it to them, never have a problem getting a replacement.
Great Company and Service
Very few instances of cards being compromised and when they are Cardcookie is quick to fix the problem! They are my go to for discounted gift cards. Every little but helps!
fantastic customer service experience
I bought a gift card, spent a few dollars, then it got stolen.
After I contact CardCookie's customer service, they resolved the issue very quick.
I would recommend to friends.
Had an issue with a purchase
Had an issue with a purchase. Emailed customer servide and received an almost immediate response. My issue was resolved swiflty and to my complete satisfaction. Very pleased.
Excellent customer service
When I had a problem with a card, Cardcookie quickly resolved it to my satisfaction.
Cardcookie is the one gift card company I actually trust
I've dealt with Cardcookie for years. They provide remarkable customer service, especially compared to competitors. Over time, I have purchased numerous gift cards; a handful of them wound up being used previously by a deceptive seller. I contacted Cardcookie, and, in every single case, they have responded the same/next day, no questions asked, and replaced the problematic cards. Highly, highly recommend!
Card Cookie and GCX reliable websites to purchase gift cards. I used then since 2020
I have been using this website for about four years. It’s a great way to save money. However, it’s not completely reliable with every purchase. I would say that about 94% of the time, I receive the gift cards as expected, but around 6% may not be valid due to a $0 balance or other issues. When this happens, I email customer support, and they resolve it. They review my request and either send a replacement or, sometimes, return the money, but usually, they replace the gift card.
Will I still use the service? Yes, but I recommend purchasing gift cards only when you plan to use them or adding them to your store account immediately. Card Cookies and GCX are the best places to buy discounted gift cards. They are much safer than any other options I have found. So far, these are the two that I use.
Amazing customer service
Amazing customer service. I feel like they're not purposely trying to steal my gift card by giving bad cards. Super fast resolution times!
We had an issue with a gift card
We had an issue with a gift card. Customer service responded within an hour with a replacement card.
Great customer support and pricing
I had an issue with a card I bought, and they were quick to offer a refund or replacement card. Also their pricing is fantastic!
Issue Resolution
I have been using Cardcookie for a while now and never had an issue.
I did today and the customer support team answered my questions extremely quickly and resolved it as quickly.
Issue happen, it is the way you resolve them that matters, and they did an outstanding job!
Amazing customer support
I’ve made over a hundred purchases with this website and have never had a problem when I need to contact customer service - my issue has always been resolved quickly - usually within an hour. I won’t hesitate to continue to use them to purchase discounted gift cards.
They (technically the payment processor…
They (technically the payment processor they choose to use) wants a photo ID (passport, driver's license) and selfies AFTER you've placed the order, in order to fulfill it. Ridiculous, I will never use them again.
I Highly recommend Cardcookie if you are looking for a reliable Gift card supplier!!!
So far I have $pent so much can't even remember but along the way I had few incidents where cards had $0 balance or shorten on what was originally claimed card has balance in it but Cardcookie support is really really supportive and they take care of any issue that occurs and rectify in no time! I Highly recommend Cardcookie if you are looking for a reliable Gift card supplier!!!
DO NOT GIVE THEM YOUR BUSINESS
DO NOT GIVE THEM YOUR BUSINESS. This is by far the worst gift card resale market I have ever used. I will never use them again and wouldn't recommend it to anyone. AFTER they charged my card they emailed that I needed to provide photo ID and a selfie holding the ID. Very deceptive and confusing. Use Raise instead. Much easier, less sketchy, and reputable.
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