From the moment I made contact with Carlingo, it was clear their service and the customer experience were paramount. They were thorough in their processes yet provided an ease in completing the proces... Ver mais
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Went in for after sales care at Harrogate. Really impressed with Travis, Alex and the team there.. Helped me with a wing mirror issue on my jeep, helpful friendly and professional throughout. Sorted i... Ver mais
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Saw a vehicle online that fitted our requirements and emailed Carlingo for a test drive. Received a reply back first thing for test drive at our preferred time. The sales rep Adam was friendly and hel... Ver mais
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I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy. Amy took me on a test drive of the car and was helpful i... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Informações de contacto
Freemans Way, HG3 1DH, Harrogate, Reino Unido
- 01423 803960
- hello@carlingo.co.uk
- carlingo.co.uk
4,7
Excelente
2 mil opiniões
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Purchased a car recently
Purchased a car recently, and it was a pleasant experience, no pressure, explained all the optional extras fully but again no pressure. On pick up completed all the paperwork, offered to show me anything I was unsure of about the car. Once home noticed the Android Auto wasn't working, contacted late evening via email and received responses to return the following day, which I did and the problem was resolved easily within minutes.
Would definitely recommend.
29 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Emma,
Thank you for your wonderful review.
We're delighted to hear that you had a pleasant, no-pressure experience and that our team was able to explain everything clearly throughout the process. We're also pleased that we could quickly resolve the Android Auto issue for you and get you back on the road without delay.
Thank you for your recommendation, and we wish you many happy miles in your new car.
Best wishes,
Carlingo.
Happy with experience
Easy to book a test drive. Both the sales and handover team were helpful and informative.
30 de maio de 2026
Resposta da Carlingo
Hi Katie,
Thank you for your great feedback.
We're pleased to hear that booking your test drive was easy and that both our sales and handover teams were helpful and informative throughout your experience.
We appreciate your support and hope you enjoy your new car.
Best wishes,
Carlingo.
Smoothly and effortessly will use…
Smoothly and effortessly will use carlingo again
28 de maio de 2026
Resposta da Carlingo
Hi David,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
Best wishes,
Carlingo.
A lovely car salesman called Stuart…
A lovely car salesman called Stuart sold me my car! He was absolutely lovely! I loved how the staff weren’t pushy and left you to your own devices to make a decision. I would recommend carlingo in Harrogate tree to anyone! :)
Super super happy with my car!
1 de junho de 2026
Resposta da Carlingo
Hi Aimee,
Thank you for your fantastic review.
We're delighted to hear that Stuart provided such a positive experience and helped you find the perfect car. It's wonderful to know that you appreciated our relaxed, no-pressure approach, as we believe buying a car should be enjoyable and stress-free.
Your kind words and recommendation mean a great deal to us, and we'll be sure to pass your feedback on to Stuart and the team. Most importantly, we're thrilled that you're so happy with your new car.
Thank you for choosing Carlingo, and we wish you many happy miles ahead.
Best wishes,
Carlingo.
Relaxed way to buy a car, no pressure
We purchased a Mini Cooper S & the staff were all very helpful and very knowledgeable (especially Stuart) they made us feel welcome and there were no problems, the only slightly disappointing aspect was on collecting the car on the hottest day of the year and after a full check handover to us the
air con was not working but was subsequently re-gassed the following week.
27 de maio de 2026
Resposta da Carlingo
Hi Peter,
Many thanks for taking the time to leave such a positive review.
We are delighted to hear that you enjoyed your experience with us and that our team, especially Stuart, made you feel welcome and well looked after throughout the purchase of your Mini Cooper S. Providing knowledgeable, friendly service is something we take great pride in, so your comments are greatly appreciated.
We also appreciate your feedback regarding the air conditioning issue at handover. While we are sorry for the inconvenience this caused, we are pleased that we were able to resolve the matter promptly for you the following week.
Thank you once again for your custom and kind words. We wish you many happy miles in your Mini Cooper S and look forward to welcoming you back in the future.
Best wishes,
Carlingo.
Friendly staff
Well looked after by various members of staff, amy was on the ball and informed us of everything that was going an and was about to happen next very happy with the service that we had.
28 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Robert,
Thank you for your kind review.
We're delighted to hear that you felt well looked after throughout your experience with us. Amy and the team will be pleased to know their communication and support helped make everything run smoothly.
We really appreciate your feedback and hope you enjoy your new car. Thank you for choosing Carlingo.
Best wishes,
Carlingo.
Friendly and efficient sales staff and…
Friendly and efficient sales staff and vehicle handover staff
23 de maio de 2026
Resposta da Carlingo
Hi David,
Many thanks for leaving us a great 5 star review, the feedback is appreciated.
It's good to hear that were happy with everything and that all the team were friendly and efficient.
Best wishes,
Carlingo.
Recent Car Purchase
I recently purchased a car from Carlingo and had a genuinely excellent experience from start to finish. All of the staff were warm, friendly, and incredibly helpful throughout the whole process.
Stuart showed me around the car initially and was fantastic to deal with — friendly, knowledgeable, informative, and very accommodating. He gave me plenty of time and space to explore the car on my own, answered all of my questions thoroughly, and guided me through a test drive without any pressure at all. What really stood out was that he stayed an hour late on a Sunday after closing time to make sure everything was in place for me to go ahead with the purchase, which I really appreciated.
A week later, I returned to collect the car and was looked after by Joey, who was equally friendly and helpful. He supported me through the final paperwork and made the handover process smooth and straightforward.
I’m extremely happy with the car itself — it was presented in excellent condition and is a lovely car to drive. Carlingo also kindly accommodated my request to touch up some stone chips on the bonnet before collection, and the colour matching was done perfectly.
Overall, a really positive experience with excellent customer service throughout. I would definitely recommend Carlingo!
24 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Rachel,
It’s fantastic to hear that Stuart made such a strong impression during your initial visit. Providing a relaxed, informative, and pressure-free experience is exactly what we aim for, and we know he’ll really appreciate your kind words — especially your recognition of him staying behind after closing to ensure everything was ready for you.
We’re also pleased that Joey was able to make the collection and handover process smooth and straightforward for you. We’re very lucky to have a team that genuinely cares about delivering great customer service at every stage of the journey.
Most importantly, we’re thrilled that you’re so happy with your new car and that the preparation work, including the bonnet touch-ups, met your expectations. Attention to detail matters to us, so it’s great to know it made a difference.
Thank you again for your recommendation and for choosing Carlingo. We wish you many happy miles in your new car and look forward to welcoming you again in the future.
Best wishes,
Carlingo.
Very helpful not pushy with sales
Very helpful not pushy with sales, hand over was very smooth and quickly,very friendly.
23 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Vicky,
Many thanks for leaving us a 5 star review, the feedback is appreciated.
It's great to hear that you had a good experience buying your car from us and that the handover was smooth and quick.
Best wishes,
Carlingo.
Excellent service
Helpful, polite and professional service throughout made buying our used car an easy process.
20 de maio de 2026
Resposta da Carlingo
Hi Beryl,
Many thanks for leaving us, we appreciate the feedback.
It's good to hear that you had a great experience buying your car from us and that all the team were helpful, polite and professional.
Best wishes,
Carlingo.
Excellent friendly service at Carlingo
My wife wanted to change her car and we arranged to view and test an electric Fiat 500e. Adam Milner dealt with us in a friendly and professional manner and unlike many car sales people dealt with my wife rather than myself. Historically my wife has almost been ignored when buying a car, not so with Adam. On the day we collected the car it was immaculately presented and once again we were treated very well with the whole process being very smooth. If you are looking for a used car go to Carlingo, they have a wide range of vehicles at most price points.
23 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi David,
Many thanks for leaving us a 5 star review, we appreciate it.
It's good to hear that you were happy with everything and that Adam was friendly and professional.
We hope you enjoy your new car and if you need anything you know where we are.
Best wishes,
Carlingo.
Danny made the progress really easy and…
Danny made the progress really easy and simple collected the car next day and have been faultless
21 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Declan,
Many thanks for leaving us a 5 star review, the feedback is a appreciated.
It's good to hear that you were happy with eveything and that Danny made the process easy and simple.
Best wishes,
Carlingo,
Simple and straightforward
Simple and straightforward. Website was ideal for finding a couple of cars I liked, picked one and the rest was very easy
15 de maio de 2026
Resposta da Carlingo
Hi Mark,
Many thanks for leaving us a 5 star review.
It's good to hear that you were happy with everything and that you found the process simple and straightforward.
Best wishes,
Carlingo.
Resposta da Carlingo
Hi TJ Joinery,
Many thanks for leaving us a 5 star review, we appreciate it.
It's good to hear that you were happy with the car and the price.
Best wishes,
Carlingo.
Excellent Staff, Service, and Price!
Excellent experience from beginning to end. Jimmy was great at explaining my options, offering a good price for my part ex and ensuring everything ran smoothly. Joey who did the handover was equally as good, taking time to run through the finance agreement and ensuring I was completely happy. Car was well priced, and exactly as described. Will definitely be back for my next car!
19 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Adam,
Many thanks for leaving us a 5 star review.
It's good to hear that you were happy with the whoel experience of buying your car from us and that Jimmy explained everything in detail.
It's also great to hear that Joey was good and took his time going through all the paperwork.
We hope you enjoy your new car.
Best wishes,
Carlingo.
Resposta da Carlingo
Hi Lucy,
Many thanks for leaving us a great review.
We're pleased to hear that the service and the buying process was up to standard.
Best wishes,
Carlingo.
Great company always first class cars
11 de maio de 2026
Resposta da Carlingo
Hi There,
Many thanks for your 5 star review, we appreciate it.
Thanks for your kind words.
Best wishes,
Carlingo.
I never have a problem with customer…
I never have a problem with customer services I give them 100% very very friendly and the service department as well I have had a few problems with my cars but again 100% specially the manager very helpful and they solve the problem
16 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Stuart,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's great to hear that the customer service side was 100% and that we fixed the small problems.
Best wishes,
Carlingo.
Just collected my partners car from…
Just collected my partners car from Carlingo after test driving last weekend. A very warm welcome awaited us on both occasions, particularly so today when we brought our little dog. Adam who arranged the test drive and purchase and Joey who handled the hand over today were as friendly as they were professional. They both made us feel as though nothing was too much trouble and made the process both relaxed and hassle free. Very impressive customer service. Well done 👏
16 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Stuart,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's good to hear that you were happy with everything and that we went above and beyond to accomodate you.
We will pass your thanks onto Adam and Joey.
Best wishes,
Carlingo.
A very strange experience. Staff openly lied to us
A very strange experience. Unsure if they are totally dishonest or just incompetent. My 88yr old mother purchased a car from them. We took her car to the showroom (1hr drive) so it could be valued as a p-ex. A salesman took 45 minutes to inspect the car, inside and out. He and I discussed a couple of faults, a price was agreed, they gave us an invoice and my mother paid the deposit. We returned home. I had several phone conversations with them and agreed a collection date. We drove back to collect the car (1hr) and were greeted by a different sales person, who told us my mum's car would need inspecting (the salesman we previously spoke to was busy chatting to other staff). I explained this had already been done. She checked her computer and confirmed the deal that had been agreed (£7700 p-ex for my mum's car). She then disappeared to speak to "management". When she returned she informed my mum they would only give her £6600. She was shocked, as the deal had been agreed and documented (and her car was valued at between £10-£13,000 on Carwow). She was basically told to "take it or leave it". I called over the salesman that we had previously dealt with and he said he'd never seen my mum's car. When I reminded him about the long conversation we had had a few days earlier, he looked embarrassed but still insisted he hadn't seen the car (he absolutely, definitely, 100% had). My mum refused to take the reduced offer and we had to drive home again (1hr). She was pretty upset, which is not helpful at 88 yrs old. It was all pretty strange. We were left wondering if the salesman had Alzheimers (unlikely since he's around 35) or if they just assume old people like my mum can be bullied into accepting a lower price for their car than was agreed. I took time off work to deal with this and we spent over 4 hours driving there/back. My mum is waiting for her deposit to be returned.
15 de maio de 2026
Opinião espontânea
Resposta da Carlingo
Hi Stephen,
Sorry you felt you had to leave a 1 star review.
Having looked into this we took a valuation of the car over the phone and with a condition report that did not match what the car was like when it came in for the handover. The first time we appraised the car was at this stage, as we would not have given the price we did for the condition it was in.
We have not lied in any way and we certainly do not bully any of our customers into buying a car or reducing the price of theirs. We need to make sure we value part exchanges at the correct price given their condition. The deposit was refunded straight away and should be back with you in the next 3 working days.
Regards,
Carlingo.
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