Due to moving and space constraints, I could not use my CAROL bike for two years. Service in getting my subscription back on was excellent. Now back at it - I forgot what a great work out it is. A... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Due to moving and space constraints, I could not use my CAROL bike for two years. Service in getting my subscription back on was excellent. Now back at it - I forgot what a great work out it is. A... Ver mais
A empresa respondeu
I’ve owned my CAROL bike for over a year now. The hardware itself is fantastic—it delivers exactly what it promises on the REHIT workouts. However, my main issue is with the subscription model. I... Ver mais
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The REHIT program accelerates progress. The built in programming and recording of events creates the ideal feedback loop. It’s amazing how two 20 second blitz sprints can wear you out and the effect... Ver mais
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Love my CAROL bike! I'm already feeling the benefits and it's so easy to stay committed and consistent with the 8 minutes 3x week. I've seen my cardiorespiratory health via my VO2 max numbers improve... Ver mais
A empresa respondeu
CAROL is the smartest, most effective exercise bike—with workouts backed by science. CAROL Bike learns to push you to your limit. With each short, AI-personalized workout your optimal resistance is applied instantly, so every second matters. Scientifically-proven to give you the most effective workout.
London, Reino Unido
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I love my Carol bike, and the results I've been getting with it, even a few times a week, have been amazing. Legs are stronger and more stable, and I don't feel so much like an old man going up stairs anymore!
I had an issue with the tablet not charging, and when I emailed them about it, they immediately got in touch with me, scheduled a phone troubleshooting session, and figured out the issue. They sent me the new parts, which were easy to install, and now everything works great. Such great support with amazing tech!

Resposta da CAROL Bike
I've only been using it for three weeks, but the feedback is easy to comprehend. I was skeptical about doing high-intensity REHIT three times per week. Just two 20-second sprints each session. Well, I had to drop down to two REHIT sessions per week to have adequate recovery time. Now, I'm seeing amazing increases in power output and fitness levels.

Resposta da CAROL Bike
Well, I ordered the product and I was delayed week after week after week such that when I left the country and been gone for a couple months I have it still sitting there now. Wish I could’ve used it when they told me it would be shipped within 10 days, but it was more like two months.

Resposta da CAROL Bike
8/1/25 Bike was received well packed,in good condition. The assembly instruction,video and tools were the best for making assembly easy.
Customer before receipt of bike was excellent .
Best of all, I like the bike...useful and efficient.
Dan Morgan

Resposta da CAROL Bike
Bike was as expected. The software is quite good. Excellent customer support helped with optimizing my setup.

Resposta da CAROL Bike
Love the quality of the bike! The REHIT is fantastic. I see improvement in my VO2max already. Well worth the money!

Resposta da CAROL Bike
The best workout bike out there, well worth the cost. Best for those who don't have time or want the most out of their workouts. If you don't care too much for having an over the top flashy screen and care more about efficiency this bike is amazing. I lost so much weight doing the fat burn workouts everday. The Ai controlled resistance finds and sets my pace well and the subscription cost is way better than the other brands.

Resposta da CAROL Bike
I bought a replacement power cord and shipping was slow, even though up front I asked it be done ASAP. My other big disappointment was the price. $50, really. Are they trying to compete with the high price of replacement parts for cars. It is not like it is a high tech cord.

Resposta da CAROL Bike
The bike provides a unique and compelling experience.

Resposta da CAROL Bike
Best customer service of any company I have ever dealt with. And I am 65 years old and pretty cranky.

Resposta da CAROL Bike
Prompt response to my initial request followed by clear instructions and a few more back and forth emails were always without delay and very helpful.

Resposta da CAROL Bike
I really enjoy working out now. It only takes a few minutes. I have it in my living room and I don't mind a bit. It looks nice and it reminds me to exercise should I forget, which is rarely.
I just really enjoy using it and I feel energized and good about myself after a session on my CAROL bike.

Resposta da CAROL Bike
Matt is fantastic but the team who delivered the bike were not knowledge . I paid extra to have it put together and connected to wifi and I now find the bike is losing power

Resposta da CAROL Bike
Bike arrived when expected and as described. Instructions for assembly are excellent. I needed some additional help because of an error I made entering information- their response was prompt, friendly, and solved the problem. I have begun using Carol Bike and find it a relative (some hard work is called for even if brief) pleasure. I easily recommend Carol bike

Resposta da CAROL Bike
The whole process of buying, receiving the bike went very well. Questions asked answered quickly and understandable!

Resposta da CAROL Bike
Carol bike provides a unique solution that really works. Already improving my VO2Max. My family is enjoying it every day because all engaging workouts. What I like the most is the way you can track your fitness and test it.

Resposta da CAROL Bike
I'm a physician, my wife is a lawyer, and we have three very young kids. This bike is perfect for our schedules. The science behind REHIT is sound, and we've been consistent in a way that we've never been before. This is one of the best purchases I've made in my entire life.

Resposta da CAROL Bike
Fast response with clear information to my questions. The Fed Ex email really threw me for a loop and I thought I was going to have to return the bike. It was quickly explained that the info in the email didn't really apply to me. After delivery, Adrian was very helpful with my questions about not being able to free ride right away.

Resposta da CAROL Bike
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