Cars24 UAE Opiniões 

They don't respect the appointments.

It has been a disappointing experience with Cars24.

We recently bought a used car - Renault Kiger 2022 model from Cars24, for 7 lakhs, including Cars24 Care Lite policy, which cost 70k for me. I bought it with cash. But lately realised it was an accidental car. We realised that the bonnet was replaced, as it was repainted. The paint on the bonnet and the rest of the car is different. They denied this fact when we raised this to the Cars24 team. This car was sold to us by hiding these facts.

Also, on the 2nd day of my purchase, when i drove the car to my office, I realised that there is a lag with the pickup. I informed the cars24 team, and they arrived 5 days after the issue was reported. The technical team checked the car in their service showroom and confirmed that the clutch is not working and will need to be replaced. Just as I got to know of this, I raised a refund request with Cars24, but it was rejected.
The team has behaved in a very unprofessional manner. They didn't pick up my calls post this incident, and my refund wasn't processed. I was left to suffer with an accidental car, with the clutch in not working condition. I felt cheated for 7 lakhs. I wrote several emails to them, called their support team, but all in vain.

I would suggest not buying used cars from Cars24, as their service is pathetic. They are not genuine with their customers. Never trust Cars24 for buying used cars. They are a scam.

Cars24 add additional charges over and above car price and say it is compulsory and already done like maintenance services which they don't do but charge for it.
I was told the same and when I checked engine oil, I found that​ it was not replaced as against their claim when highlighted it then they took vehicle somewhere and showed us a pic engine oil being replaced delaying the delivery of vehicle.
In short they jack the price of vehicle by adding additional charges which they don't do anything just fooling customer to make more money.

Do not deal, until you have a lot of time and energy in hand.

very bad experience i put advertisement and i had to access to read my messages or update the price and i call several time Mr. Sheraz and NO action till today in the past 5 days and Mr. Sheraz stopped to answer my calls or WhatsApp, mean i paid the advertisement amount for nothing very bad service happened with me

I had posted my review on CARS 24 some days back, wherein I had acknowledged that whereas their service was very poor and not customer oriented, they did refund the listing fee.
However, since then, despite my requests, they continue to harass me with unwarranted calls / messages to withdraw my review. This is the opposite of providing good service to customers by CARS 24.
I am a very old person and am troubled by their aggressive approach, and request them to kindly abate such calls / messages to me, with a word that the route to good reviews is good customer service.

I approached them to sell my car before that I visited Nissan showroom they quoted me 19000 for Nissan Sunny 2020 wherein Cars 24 quoted me just 9000 which means they buy car at shit price and sell for higher after doing little repair

I purchased a new BMW 320i in January 2022 from Cars24. I now discover in October 2025 that the car was a write-off and had been repaired. I do not know if it was Cars24 who did the repairs but they have sold be a scrapped vehicle. DO NOT TRUST.
I am investigating and will then sue them !