Had a billing mix-up with my subscription, and Colorcinch handled it perfectly. They were super flexible and gave me exactly the solution I needed, quick and very fair. Highly recommend.
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Leia as opiniões dos outros
Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was s... Ver mais
A empresa respondeu
I had a glitch occuring when I tried to cartoonize a photo I had copied from the web. Colorcinch would not process that image correctly at all; in fact, the app created a ghost-like effect of the imag... Ver mais
Great customer service! Had the chance of using the app for a little bit to try it and it works really well. I tried searching galaxy and app store to turn a few pictures into cartoons to no avail unt... Ver mais
Informações sobre a empresa
Escrito pela empresa
Instantly create, edit and turn your photos into personalized artwork with Colorcinch – the #1 photo editor & cartoonizer designed to be simple, beautiful, and free.
Informações de contacto
2 E Main St, 98101, Seattle, Estados Unidos da América
- team@colorcinch.com
- cartoonize.net
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Peter was fabulous
Peter was fabulous! Helped answer all my questions and was very prompt in response.

Resposta da Colorcinch

Resposta da Colorcinch
Incredibly useful and fast tool
Incredibly useful and fast tool. It nailed what I needed to do in half the time using Photoshop. Support were brilliant too - thanks guys.

Resposta da Colorcinch
The team was helpful
The team was helpful. there were some technical issues that prevents me from using the Cartoonize.net service, but the team was putting so much effort trying to solve this problem for me. the communication was easy and and the team was helpful.

Resposta da Colorcinch
Brilliant application
Brilliant application and first class customer service. Would highly recommend

Resposta da Colorcinch
Not working for more than 2 days
I have been using Colorcinch for more than 6 months now and it is very important for my business. Now I am not able to login to my account for more than 2 days. I have submitted multiple help requests and haven't received an answer. Basically, I am paying for services that I am not able to use or cancel.
I will edit this review as soon as the Colorcinch resolves this issue, because it is important to me.

Resposta da Colorcinch
Had initial connection to all the…
Had initial connection to all the app’s functionality but this was sorted in a timely manner.

Resposta da Colorcinch
Had a great tech support exchange- the…
Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was super frustrated since I had paid the annual subscription and now it wasn’t working. I sent a help request and was impressed at how quickly I got a response. The solution that was suggested worked and I am back in business. (It was as simple as doing the software update on my iPhone and trying chrome on my Mac). Thanks Peter!

Resposta da Colorcinch
Great app
Friendly and helpful service and a great app which helps me imagine my art in a new way. Highly recommended!

Resposta da Colorcinch
Great apps and customer service
Great apps! Love the Colorcinch's free cartoon avatar maker. The avatars can be downloaded in multiple formats. I contacted the company with a question and got a prompt, helpful response. A+++

Resposta da Colorcinch
Customer service answered quickly and…
Customer service answered quickly and Peter helped me solve my problem fast. Thanks!

Resposta da Colorcinch
The customer service team
The customer service team, techs & Peter are rock stars! Timely communication and skillful techs helped resolve my platform issue in a matter of a few hours!
Thank-you guys!

Resposta da Colorcinch
It just didn't work...and no response
one star...why? It is complicated ) Here is the scenario :
I've looked at functionality/effects and liked some of them. Wanted to save on my pc - need premium. ok - went for it. Saved.
BLACK PICTURE. Tried another filter - same. Tried another computer - guess what...Same...
Tell me I've requested some sophisticated feature...Photo->effect->save-> Black picture. That's my experience.
I've opened a service request - provided all the details(wanted to help troubleshoot) and requested refund - zero response since then.
Waste of time...
Ok - bye, color cinch.
Update: after this review was published
- got response from support - I missed the "Apply" button...So - adding one star...
- and - yes - I decided not to receive a refund (as was "suddenly" suggested by colorcinch) and leave this review here ).
In My opinion I performed beta testing for them - if changes are not applied - there shouldn't be an ability to save it as a black picture. Pretty straightforward...

Resposta da Colorcinch
I just subscribed and it seems like a…
I just subscribed and it seems like a quality app, but something worth noting is when there was a glitch in one of their features their response to fix it and to respond to my support ticket was incredibly fast!

Resposta da Colorcinch
Great Customer Service
I submitted a help request, and they were very prompt in not only answering, but also helping me with my problem.

Resposta da Colorcinch
They're client support is super fast…
They're client support is super fast and very polite.

Resposta da Colorcinch
Billing
My card was billed annually by mistaken, yet I wanted it monthly. Peter rectified it and a refund was possible.

Resposta da Colorcinch
Good service
Accidentally bought annual instead of monthly plan, they refunded the amount difference instantly

Resposta da Colorcinch
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