Colorcinch Opiniões 

93
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had a billing mix-up with my subscription, and Colorcinch handled it perfectly. They were super flexible and gave me exactly the solution I needed, quick and very fair. Highly recommend.

Classificada 5 em 5 estrelas

Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a glitch occuring when I tried to cartoonize a photo I had copied from the web. Colorcinch would not process that image correctly at all; in fact, the app created a ghost-like effect of the imag... Ver mais

Classificada 5 em 5 estrelas

Great customer service! Had the chance of using the app for a little bit to try it and it works really well. I tried searching galaxy and app store to turn a few pictures into cartoons to no avail unt... Ver mais

Informações sobre a empresa

  1. Designer gráfico

Escrito pela empresa

Instantly create, edit and turn your photos into personalized artwork with Colorcinch – the #1 photo editor & cartoonizer designed to be simple, beautiful, and free.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

93 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(93)

2 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Peter was fabulous

Peter was fabulous! Helped answer all my questions and was very prompt in response.

12 de setembro de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Hi Sara, thank you for your kind words! We're always here if you need anything :)

Classificada 5 em 5 estrelas

request solved easily

request solved easily. thanks pete

8 de setembro de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Thank you so much! We're always happy to help :)

Classificada 5 em 5 estrelas

Incredibly useful and fast tool

Incredibly useful and fast tool. It nailed what I needed to do in half the time using Photoshop. Support were brilliant too - thanks guys.

6 de setembro de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

We greatly appreciate your feedback. As always, we are happy to help! :)

Classificada 5 em 5 estrelas

The team was helpful

The team was helpful. there were some technical issues that prevents me from using the Cartoonize.net service, but the team was putting so much effort trying to solve this problem for me. the communication was easy and and the team was helpful.

14 de agosto de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

We appreciate your kind words! Here if there's anything :)

Classificada 5 em 5 estrelas

Brilliant application

Brilliant application and first class customer service. Would highly recommend

14 de agosto de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

We greatly appreciate your feedback. As always, we are happy to help! :)

Classificada 1 em 5 estrelas

Not working for more than 2 days

I have been using Colorcinch for more than 6 months now and it is very important for my business. Now I am not able to login to my account for more than 2 days. I have submitted multiple help requests and haven't received an answer. Basically, I am paying for services that I am not able to use or cancel.

I will edit this review as soon as the Colorcinch resolves this issue, because it is important to me.

12 de agosto de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Hello Ricky, I'm sorry for the inconvenience. We experienced a momentary outage, however, the issue has now been resolved. We apologize for any trouble this may have caused. Please reach out to us via https://www.cartoonize.net/contact/ and we'll do our best to put things right. Would you kindly reconsider your review and give us another chance?

Classificada 5 em 5 estrelas

Had a great tech support exchange- the…

Had a great tech support exchange- the images weren’t generating, and were stalling out without ever creating. Since I use colorcinch in my art process to create templates for fabric portraits I was super frustrated since I had paid the annual subscription and now it wasn’t working. I sent a help request and was impressed at how quickly I got a response. The solution that was suggested worked and I am back in business. (It was as simple as doing the software update on my iPhone and trying chrome on my Mac). Thanks Peter!

8 de agosto de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Hi Natalie, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)

Classificada 5 em 5 estrelas

Great app

Friendly and helpful service and a great app which helps me imagine my art in a new way. Highly recommended!

13 de junho de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

We greatly appreciate your feedback. As always, we are happy to help! :)

Classificada 5 em 5 estrelas

Great apps and customer service

Great apps! Love the Colorcinch's free cartoon avatar maker. The avatars can be downloaded in multiple formats. I contacted the company with a question and got a prompt, helpful response. A+++

31 de maio de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Thank you so much for the 5-star! We're here if you ever need anything :)

Classificada 5 em 5 estrelas

The customer service team

The customer service team, techs & Peter are rock stars! Timely communication and skillful techs helped resolve my platform issue in a matter of a few hours!

Thank-you guys!

25 de maio de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

We appreciate your kind words! Here if there's anything :)

Classificada 2 em 5 estrelas

It just didn't work...and no response

one star...why? It is complicated ) Here is the scenario :
I've looked at functionality/effects and liked some of them. Wanted to save on my pc - need premium. ok - went for it. Saved.
BLACK PICTURE. Tried another filter - same. Tried another computer - guess what...Same...
Tell me I've requested some sophisticated feature...Photo->effect->save-> Black picture. That's my experience.
I've opened a service request - provided all the details(wanted to help troubleshoot) and requested refund - zero response since then.
Waste of time...
Ok - bye, color cinch.

Update: after this review was published
- got response from support - I missed the "Apply" button...So - adding one star...
- and - yes - I decided not to receive a refund (as was "suddenly" suggested by colorcinch) and leave this review here ).
In My opinion I performed beta testing for them - if changes are not applied - there shouldn't be an ability to save it as a black picture. Pretty straightforward...

11 de maio de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Hello Viktor, my apologies if you weren't completely satisfied with our service, however, I do wish to clarify that the effects weren't being applied because you didn't click the "Apply" button, so it is unfair to fault our product. As for our customer support, we did initially respond within 24hrs, but then needed an extra day to further troubleshoot your request, which is not unreasonable. All in all, we're disappointed in your rating, and do hope that we'll see you back again soon.

Classificada 5 em 5 estrelas

I just subscribed and it seems like a…

I just subscribed and it seems like a quality app, but something worth noting is when there was a glitch in one of their features their response to fix it and to respond to my support ticket was incredibly fast!

11 de março de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Thank you so much for giving us a 5-star! We're always happy to help! :)

Classificada 5 em 5 estrelas

Great Customer Service

I submitted a help request, and they were very prompt in not only answering, but also helping me with my problem.

9 de março de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Hey Rachele, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)

Classificada 5 em 5 estrelas

Billing

My card was billed annually by mistaken, yet I wanted it monthly. Peter rectified it and a refund was possible.

26 de fevereiro de 2023
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Hey Ivan, thank you for your feedback. We appreciate it! :)

Classificada 5 em 5 estrelas

Good service

Accidentally bought annual instead of monthly plan, they refunded the amount difference instantly

28 de dezembro de 2022
Opinião espontânea
logótipo da Colorcinch

Resposta da Colorcinch

Thank you so much! We're always happy to help :)

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