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Cartwright & Butler Opiniões 

185
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I love these biscuits but in one of my last orders I found 2 dead small midge flies inside the cardboard packaging. Luckily the actual biscuits are sealed inside plastic wrapping but it were a little... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

An expensive, premium product but one I liked as I try to wean myself off strong fresh coffee every morning (at the Doctors insistence after losing a kidney). However the latest batch (Amazon... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered a mixture of gifts and snacks for the home. DPD didn’t deliver as expected but I received an incredibly swift response to my email from C&B, who resolved the issue in a very thorough manner, w... Ver mais

Classificada 5 em 5 estrelas

Received a hamper as a gift from employer. All the products inside were well packaged. The box itself was customised with company logo, which I think is great for corporate gifts. I haven’t tasted any... Ver mais

Informações sobre a empresa

  1. Exportador de alimentos e bebidas
  2. Fornecedor de brindes corporativos
  3. Produção de produtos alimentares
  4. Produtor de alimentos
  5. Fornecedor de produtos alimentares

Escrito pela empresa

Cartwright & Butler is a family-owned, luxury food and beverage brand based in Yorkshire, England that's known for creating outstanding teatime luxuries. We champion British traditions and bring a spirit of luxury and occasion to today's teatime treats. We seek out the best bakers and finest confectioners to make our products to unique and exacting recipes and create luxury teatime treats. At the heart of the Cartwright & Butler brand is a tradition of family bakers that spans five generations. Gordon Arnett bought his first bakery in Hull in 1940. After the war, he invested in a charming, double-fronted shop in Beverley which he ceremoniously named 'The Cake Shop'. The business grew and the family went on to run a series of successful bakeries, finally selling the last of their production facilities to Finsbury Foods in 2008. That's when a new passion for teatime treats was born. Spotting an opportunity to bring something different to the market, the Arnett family acquired the Cartwright & Butler brand and a new era was born. Today, Cartwright & Butler sells in over 40 countries worldwide. From the shelves of premium retailers, to food halls, farm shops, and leisure destinations across the country and in duty-free shops from London to Seoul, Cartwright & Butler's range of teatime treats delights millions of customers every year.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

185 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(185)

45 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A pleasant experience

I was very pleased that my goods arrived the following day after ordering. Beautifully packaged. The Christmas tins are rather gorgeous. We won't be eating the Christmas Cake until Christmas. The teatime selection biscuits are moist and rather tasty. The breakfast tea provides a refreshing backdrop to these nibbles.

9 de novembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

UK Local Specialties

I am the visitor. My friend asked me to buy your Classic Earl Grey Tea bags because of high quality. I ordered 20 cartons of tea bags with others from online smoothly and fast delivery that I don't expect.
The only I think that the "best before date" of tea bags are less than 6 months are too short.

8 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Delicious range of butter fudge.

Delicious range of butter fudge.
My favorite being Salted caramel.
Very creamy and a lovely taste of butter.
Well worth the money and makes a great gift if you can keep it long enough to give away!!
Happy to recommend

28 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

High Quality Goods

Gorgeous Products. I first found some of the C&B Hampers on another website and bought a small hamper for my parents 50th anniversary and they particularly loved chocolate wafers. Also included Orange Juice and a variety of biscuits. So found Cartwright and Butler website and ordered a bigger Hamper for my Dad’s Birthday. He was very happy. They offer a great range of fantastic products, sweet and savoury. The Hampers can be personalised, pick and choose your own items. You can also just buy individual items of your choice. Their range of products will suit every pallet and budget. Highly recommend.

1 de agosto de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Good quality products and responsive customer service

Good quality products. I have never been disappointed with the taste or quality of their biscuits and the containers. I like how you can get biscuits in cartons or tins depending on the purpose you want them for - own consumption or gifts. Love their themed commemorative products. Tins are real keepsakes.
I am surprised at some of the comments about the delivery. Bear in mind that the company is not responsible for the actual delivery, just the dispatch. It is the courier services they use - usual variety of DPD/EVRI/ Royal Mail. I had a problem with a delivery recently - my fault, mistakenly put wrong door number. After several failed attempts at delivery when the parcel was returned to the depot, I contacted C&B customer service who had it re-labelled correctly and the parcel was delivered pronto.
Very happy to continue using their products and services.

14 de outubro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

We like the rosemary thins but in the…

We like the rosemary thins but in the majority of boxes they arrive broken, sometimes in so many pieces that they are almost crumbs.

28 de outubro de 2023
Opinião espontânea
logótipo da Cartwright & Butler

Resposta da Cartwright & Butler

Hello, I hope you are well and thank you for your feedback. Our sincere apologies for the delay in response. I'm sorry to hear that the majority of the boxes arrived broken. This is not the level of service and products we hoped to offer our customers. Rest assured this will be pass to our Quality and Dispatch Team.

If in case this will happen again in your next order which we absolutely hope it won't, kindly contact our Customer Care Team at care@cartwrightandbutler.co.uk so we can investigate and assist you further.

Classificada 5 em 5 estrelas

Great gifts

I bought their biscuits for my friends from aboard and they absolutely love them, it’s great gifts for friends and family.

5 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I purchase 2 x hampers (1 gift and 1…

I purchase 2 x hampers (1 gift and 1 for the family) from C&B
I was extremely pleased with the products, all the contents the biscuits and treats were of fantastic quality tasted amazing. the wooden hamper box is reused in the house. I would certainly go to C&B for hampers or luxury food for gifts / special occasions

16 de junho de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

3rd Year of purchasing these hampers

3rd Year of purchasing these hampers , boxes and selections for Christmas presents . This year we choose to add our own selections . Wow so happy with the result .
Like previous years the quality and professionalism of the packing, layout and produce hits the top bar !!!

:D thank you

28 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered on the 30th of August

Ordered on the 30th of August, selected the normal delivery option so I expected it to be delivered on the 4th of September but to my pleasant surprise it was delivered by the next day! I made the order from Cape Town, South Africa for a friend in Birmingham and it certainly made their day because they were having a rather hectic work week! I'm impressed by their service and quality of their products!

31 de agosto de 2023
Opinião espontânea

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