The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Ver mais
A empresa respondeu
Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Ver mais
A empresa respondeu
We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Ver mais
A empresa respondeu
Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Ver mais
A empresa respondeu
Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.
23 East Hill, SW18 2HZ, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent design and service. A very helpful and knowledgeable sales team.

Resposta da Case Furniture
Superb company. Excellent products, design and manufacturing quality. Excellent after-sales service. Isabel...you're a star !!

Resposta da Case Furniture
We purchased an outdoor bench, which arrived recently, some months after placing the order so we have not had much opportunity to use it. The bench is as expected; everything proceeded smoothly with the sale and delivery.

Resposta da Case Furniture
Excellent customer service. Very quick response to questions and kept very well informed of delivery updates. Chairs are extremely well made and look fantastic.

Resposta da Case Furniture
The guys turned up on time, were polite and friendly, did a great job, removed all the packaging and the furniture looks great. I would highly recommend

Resposta da Case Furniture
I bought some stools that were made to order and after waiting 6 weeks for them to be delivered two of them were the incorrect colour, not sure how this happened if they were made to order, return transaction was not as smooth as it could have been.

Resposta da Case Furniture
Great communications with Martha in customer service. Beautiful lamp, arrived well packed and on time.

Resposta da Case Furniture
Very helpful staff organising shipping to Ireland. Very smooth purchase.

Resposta da Case Furniture
Ordered 4 Tri-Space stools, from order to delivery the service was excellent .
The stools are really well made and look great.

Resposta da Case Furniture
Service was excellent. We love the dining chairs and the external dining furniture. It's all looking great and feels very worth the cost.

Resposta da Case Furniture
I bought profile stools, profile chairs a cross extending dining table and a covet desk all in oak.
The quality and design is just brilliant.
I had to wait a couple of months for delivery as I ordered during the sale, but it is really worth the wait as everything about the order and company was seamless.
SmartVan who delivered and assembled were also v good.

Resposta da Case Furniture
First class service.
I was so impressed with the communication and service from the company. Not just emails, but also telephone calls on delivery updates.
The table I ordered was exactly like the photos on the website. Good quality and installed with care by the “white glove service delivery company”.
Would definitely use this company again.
Item was the Dulwich Extending Walnut Large Table.

Resposta da Case Furniture
Amazing service from Case. The furniture itself looks great in our garden, super stylish and practical and is surviving multiple summer parties really well! In terms of delivery and install, Martha and Anna were fantastic, they took a note of our requirements and made sure we were kept up to date. Arrived precisely on the day and time we booked and the team made it immediately usable for us. Thanks so much guys!

Resposta da Case Furniture
I can’t fault the experience when buying a very nice ,outside dining table from the guys at Case furniture.
I was kept well informed throughout the purchase and they had no hesitation allowing a change to my order.
The Eos table was perfect and the exact style the quality I was hoping for.
Their two man team delivered and assembled the table after traveling up from London.
The guys were fantastic and could not have been nicer.
Refreshing to see such great service all round!

Resposta da Case Furniture
Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are even more beautiful than on the pictures on their webpage. In particular all the details that tell about the great craftsmanship and unique design down to the screws been a real surprise.

Resposta da Case Furniture
Brilliant service from start to finish. Great company with helpful staff. Would recommend and use again

Resposta da Case Furniture
Ordered a pair of outdoor chairs and side table from Case Furniture. The quality of the furniture and its design is excellent. looks great and very comfortable. perfect addition to our balcony. Dealing with the staff at Case was a pleasure

Resposta da Case Furniture
Our stool is beautiful and in top quality - exactly as described. Customer was service and communication was excellent, and delivery was prompt.

Resposta da Case Furniture
Lovely table, excellent build quality and we especially like the fact that you can hide the table extensions within the table...this was not possible on other tables of similar prices that we considered. Delivery service was great too, no complaints.

Resposta da Case Furniture
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.