Case Furniture Opiniões 

381
•
TrustScore: 3.5 em 5

3,3

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Classificada 1 em 5 estrelas

The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

381 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(381)

5 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

What a great experience from start to…

What a great experience from start to finish. We love our new sideboard from CASE.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your review. We are so happy to hear you love the Cross sideboard as much as we do!

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Quality stools and great customer service

After searching on lots of websites, I contacted Case by telephone to inquire about their counter stools. Martha was very helpful and answered all my questions. I ordered 3 Profile counter stools (in oak and cream), and was delighted when Martha contacted me to say that delivery would be much quicker than originally expected. The stools arrived well packaged, and I am very happy with the style and quality. They are very well made, and although they were more expensive than other stools I had looked at, they are quality pieces of furniture.
Customer service was excellent, Martha kept me informed of delivery etc.
The only slight issue was that the delivery driver refused to take the pallet (that the stools were delivered on) away as we had been told he would. But that isn’t Case Furniture’s fault, and Martha did try to sort that slight issue.

20 de fevereiro de 2022
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Hi Linda,

Thank you so much for your review, it means a lot. We will pass on your thanks to Martha. We are sorry for the inconvenience of the pallet but are glad to hear you love your Profile stools.

We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Top quality

Quick delivery, excellent customer service, top quality items. 👍

19 de fevereiro de 2022
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your feedback!

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Case Furniture purchase

Very happy with the product and the purchase and delivery. Would use this company again.

3 de fevereiro de 2022
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you - we look forward to hearing from you in the future.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Beautiful Oki Nami stools

Beautiful Oki Nami stools, which are really comfortable, were delivered speedily and efficiently.

26 de janeiro de 2022
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your feedback!

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Well designed Cork storage boxes

Items matched the Web images exactly & dispatch was quick & items very well packaged. Great choice of high quality items in store.

25 de janeiro de 2022
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your review!

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

The Stanley Armchair is our second item…

The Stanley Armchair is our second item of "case" furniture. We love the mid-century "clean-lines" of Matthew Hilton's beautiful furniture designs. "Case" furniture is superbly crafted. The sales/admin team were very professional, helpful and friendly. We highly recommend this company.

Beautiful modern furniture. Clean lines

8 de janeiro de 2022
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Hi Gillian,

Thank you for your review! We are so happy to hear how much you love our designs. We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Fabulous - What's not to like!

What's not to like? Fabulous Danish style, really helpful and knowledgeable staff, delivery was arranged quickly and guys who delivered were super efficient and helpful and assembled our gorgeous furniture. Very happy - thanks Anna, Andy and all at Case

7 de janeiro de 2022
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you so much for your review! We will pass on your compliments to Anna and Andy.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

New table

I love with my new, very beautiful table. Case Furniture's customer service to fix up delivery time with their contract delivery company was communicated well. Although delivery was later in the evening than scheduled, the table was assembled quickly and with care.

19 de dezembro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

We are so pleased to hear how much you love your new table. We will pass on your compliments to the delivery team.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Good value and easy to deal with

Case Furniture proved to be good value and easy to deal with from both a sales and aftersales perspective. The delivery was on time and done with the utmost care.

7 de dezembro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your feedback. We are glad your experience with us went well from start to finish. We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

A great product

A great product, well made, exactly as specified, well packed and presented. It has already given me hours of pleasure, being able to read in a dark but cosy corner.

7 de dezembro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you so much for your review. We are so happy to hear you love the lamp as much as we do!

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, kept up to date fully with when my order would arrive - like everything stock is slow to arrive due to Covid, however the team at Case make sure you're well informed. Product was as expected and delivery was first class, very happy!

26 de novembro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your review. We really appreciate your patience and understanding during the global shipping crisis, and we are glad you can now enjoy your furniture.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Beautiful table

Beautiful table, excellent and friendly customer service from case furniture from initial enquiry through to delivery and assembly. Well worth opting for the "white glove service" provided by helpful and efficient assemblers. I couldn't be more pleased.
Thank you, case.

20 de novembro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your review! We are glad your experience with us went well from start to finish. We look forward to hearing from you again in the future.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Good furniture & great customer service too.

I decided to indulge my taste for Case Furniture by adding another Oki Nami chair to my set by buying one in their outlet.

I hadn’t dealt with the showroom previously but for this transaction needed to sort it all out with them.

Martha was incredibly helpful from start to finish - sending me photos of the chair, sorting out the order & updating on pick up etc.

Case is definitely the place to go for well designed & good quality furniture & good customer service too.

27 de outubro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your review - it is much appreciated. We will pass on your compliments to Martha!

We are delighted that your Oki Nami set has been completed, we hope you can enjoy them for years to come.

All the best,
Case Furniture Team

Classificada 4 em 5 estrelas

Great

A bit of a wait but my bench was beautiful and very carefully wrapped, great communications all the way too.

4 de outubro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Many thanks for your feedback, this is greatly appreciated.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Fabulous furniture

Fabulous furniture. Excellent customer service. Delivery was as promised with regular updates. Delighted with my dining table and chairs and sideboard.

2 de outubro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for your review Barbara, we are glad you are enjoying your new furniture.

All the best,
Case Furniture Team

Classificada 5 em 5 estrelas

Beautiful piece of furniture

Beautiful piece of furniture delivered promptly and professionally, after we received good and helpful advice in the showroom.

23 de setembro de 2021
Opinião espontânea
logótipo da Case Furniture

Resposta da Case Furniture

Thank you for coming into our showroom, we are very glad you are enjoying your furniture!

All the best,
Case Furniture Team

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