The CatchUp Academy Opiniões 

45
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I came out of teaching (full time in a school) looking for something a lot more flexible and family friendly after having my second child and my goodness Catch-up Academy has been that and more! Bianc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As a tutor working for catch up academy it’s been remarkably rewarding. Knowing your work impacts the lives of kids and their future and you’re at the forefront of making this difference. Having Bianc... Ver mais

Classificada 2 em 5 estrelas

Was encouraged to register. I am based in Nottingham. Then the person who I was dealing with me was unfair when I put myself forward for a role. Then she never contacted me again. Since then I have c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been lucky enough to find The Catch Up Academy this year and it has made a dramatic and wonderful change to our school provision. Bianca is amazing and totally understands the way a secondary... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de aulas particulares
  2. Centro Educacional
  3. Serviços de recrutamento

Escrito pela empresa

Specialist-led tuition for local authorities, schools, and students. 
We are driven by a simple but powerful mission: to improve the lives of young people through tailored education. Whether you’re an educator looking for your next opportunity, or a local authority/school on a mission to make a difference in your community, we’ll help you find the right tuition for your students and make a positive impact on their education. Our programs go beyond academics and support emotional, behavioural, social needs to ensure every child feels understood, valued, and empowered to thrive. From helping schools, supporting SEND students or working with local authorities, we want to help make a positive impact on our communities.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

45 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(45)

6 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disappointing experience

I registered with Catchup Academy hoping to secure 1:1 tutoring opportunities after receiving multiple emails from them about available roles. However, when I replied expressing interest, I did not receive clear or helpful responses.
When I later called for clarification, I was told that I was “not qualified” for the tutoring roles and that I should instead apply for Teaching Assistant positions. What disappointed me most was the way this was communicated. The conversation came across as dismissive and rude, especially since the tutoring opportunities had been sent directly to my email in the first place.
I understand that agencies have specific requirements for roles, but communication and professionalism are very important. A more respectful and constructive response would have made the experience much better.

18 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing company cant thank them enough…

Amazing company cant thank them enough they found the perfect tutor for my daughter who understands her needs they made sure they knew everything about my daughter and her interests and matched her to the right person my daughter is now enjoying learning

15 de outubro de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Kirsty,

Thank you so much for your kind feedback. We’re delighted to hear that your daughter is enjoying her learning and that the tutor match has been such a positive experience. Supporting each child’s individual needs is at the heart of what we do, so your comments really mean a lot.

Kind regards,
The Catchup Academy

Classificada 5 em 5 estrelas

The Catchup Academy, an excellent experience!

I recently left an academic role in Higher Education looking for a rewarding change of career that would utilise my years experience of education and create a. better work/life balance. I was fortunate enough to come across the Catchup Academy in my search, and enquired about working as a 1-1 tutor .
I cannot sing the praises highly enough of my fabulous agent / manager Bianca Edwards. She has been professional, supportive, empathetic and patient with all the questions I have to ask. Bianca has been understanding about my needs and tailored the tutoring experience to my requirements and skill set. Bianca’s commitment and dedication to the young people we support is so inspirational.
I was registered within a few days , received suitable work straight away and have always been paid on time. I cannot fault the experience I have had with the academy, I have received free safeguarding training and the team processing my recruitment process were professional and super efficient.
This role has been transformational for me, creating a work/ life balance, so grateful to the Catchup Academy and Bianca for giving me the opportunity!

27 de novembro de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Jane,

Thank you for taking the time to share your experience. We’re so pleased to hear that your transition into tutoring has been a positive and rewarding one. We’ll be sure to pass your kind words on to Bianca and the wider team, who are passionate about supporting both tutors and young people. We’re delighted to have you as part of CatchUp Academy.

Kind regards,
The Catchup Academy

Classificada 5 em 5 estrelas

An Exceptional Experience with CatchUp Academy!

Working with CatchUp Academy has been incredibly rewarding, we’re truly on the frontline shaping students’ futures every day. Bianca and Gurleen have been phenomenal from day one: supportive, accommodating, and brilliant at matching tutors with the right students. Their dedication and warmth make everything seamless and genuinely inspiring.

Couldn’t recommend them more, an outstanding team doing incredible work!

18 de novembro de 2025
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Resposta da The CatchUp Academy

Good afternoon,

Thank you for your lovely feedback. We’re thrilled to hear how rewarding your experience has been and how supported you’ve felt by the team. Bianca and Gurleen will really appreciate your kind words. We’re proud of the impact our tutors make every day, and thank you for being part of that journey.

Many thanks,
The Catchup Academy

Classificada 1 em 5 estrelas

Terrible company.

Terrible company.

Keeps giving you jobs then at a later stage says you were not chosen after all.

Sent all documents to register and 3 months later sill was not registered. Feel very badly treated and messed about. They recruit more people than they need and then never ever give the work.

18 de novembro de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Isabel,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. We would welcome the opportunity to look into this further if you wish to contact the team directly email customercare@tempestresourcing.co.uk.

Thanks,
The Catchup Academy

Classificada 2 em 5 estrelas

Was encouraged to register

Was encouraged to register. I am based in Nottingham. Then the person who I was dealing with me was unfair when I put myself forward for a role. Then she never contacted me again. Since then I have contacted the academy twice but nobody has replied. Not a good experience nor professional.

20 de outubro de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hello,

Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate your feedback. We strive to communicate clearly and professionally at all stages of the process.

Many thanks,
The Catchup Academy

Classificada 5 em 5 estrelas

Amazing company to work with

Amazing company to work with! Great communication and opportunities. Definitely recommend!! :))

17 de julho de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Emaan,

Thank you for the lovely review! We’re so happy you’d recommend us and that you’ve enjoyed working with our team.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

Highly Recommend – Fulfilling Roles and Excellent Guidance

My experience working with Catch Up Academy has been incredibly positive. I’ve worked in a range of educational settings, but what stands out about Catch Up Academy is its dedication to reaching students who truly need extra support. The roles I’ve taken on have been both fulfilling and rewarding, and I genuinely feel that I’m making a meaningful impact.

A big part of this experience has been thanks to my consultant, Bianca Edwards. Truly, she has been consistently supportive and is super supportive in finding roles that match my skills and interests. I always feel comfortable communicating with her as she’s approachable, professional and genuinely cares about both the tutors and the students.

I would highly recommend Catch Up Academy to any tutor looking to make a difference. It’s a fantastic way to use your experience to support learners who really benefit from it!

- Hodan

1 de setembro de 2024
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Hodan,

Thank you! We’re so pleased you’ve had such a fulfilling experience and that Bianca has been so supportive.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

A pleasure to work for

Thisvis a great company to work for. They are efficient at setting out work schedules, replying to queries and paying.

17 de julho de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Juliette,

Thanks for your kind words! We’re happy to hear you’ve found the process smooth and communication efficient.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

Great agency if you’re looking to get…

Great agency if you’re looking to get into tutoring or start out in education. They’ve got loads of good opportunities that actually match your experience and what you’re looking for. Bianca has been especially helpful she’s always in touch, super supportive and genuinely wants to help. Would recommend :)

16 de julho de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Leonie,

Thank you! We’re so glad Bianca has been helpful and that you’ve enjoyed your experience with us.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

Highly recommend The CatchUp Academy

Great source of reliable and well matched opportunities. Brilliant starting point for anyone looking to get into tutoring or their foot in the door within education. Bianca has been especially helpful in finding me work that fits my skill set and experience. She always goes above and beyond to keep on top of communication which is not easy when you’re in education and checks in regularly and works in collaboration.

16 de julho de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Hayley,

We’re delighted to hear this! It’s great that Bianca has been able to support you so well. Thank you for recommending us.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

Fabulous to work for

Fabulous to work for, clear communication and consistent, on-time pay. Has helped me get daytime tuition roles to get experience after changing job sectors. I would recommend my friends and colleagues to work for Catch Up Academy.

16 de julho de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Lorena,

Thank you so much! We’re thrilled you’ve found the work rewarding and that communication and pay have been consistent.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

A brilliant company to work for with a…

A brilliant company to work for with a thoroughly professional and supportive coordinator,Fabiola.Clear reporting systems and the best processes making it an extremely efficient and impactful service.

16 de julho de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Samera,

We really appreciate your feedback! Wonderful to hear you’ve had such a positive experience working with Fabiola and the team.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

They got me into work really quickly

They got me into work really quickly, decent hourly pay and good communication

16 de julho de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Zeina,

Thank you! We’re glad we could help you get started quickly and that communication has been positive.

Kind regards,
Catchup Academy

Classificada 1 em 5 estrelas

This company SUCKS

This company lacks honesty, compassion and communication. They are not interested in your well-being or how great you make the children feel - instead - they penalise you for your humanity and fixable mistakes. They will leave you in the dark and then drop you no matter your circumstances.

9 de julho de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Kadara,

We're sorry to hear this hasn't been your experience. We take feedback seriously. Please contact us directly on with your feedback on complaints@tempestresourcing.co.uk.

Thanks,
Catchup Academy

Classificada 4 em 5 estrelas

Great Pay

Great Pay, Flexible work. Offer a lot of work in the county, so it’s great if you can commute

2 de abril de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Ruby,

Thanks for your feedback! Great to hear you’re enjoying the flexibility and opportunities we offer. It would be great to know how we can get 5 stars next time.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

Fabiola is lovely!

Fabiola is lovely! Always has quick replies and always lets me know the information I need to know.

5 de março de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

We really appreciate your review! Fabiola will be so pleased to hear your kind words.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

Working under Fabiola has been an…

Working under Fabiola has been an incredible experience. She is approachable, supportive, and always willing to answer my questions promptly. As this is my first time tutoring in a more structured setting, her guidance has made the process both enjoyable and stress-free. Her encouragement has given me the confidence to develop my skills and grow in this role.

5 de março de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi,

Thank you for your lovely feedback! We’re delighted Fabiola’s support has helped make your tutoring experience so positive.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

Fabiola has been very helpful in…

Fabiola has been very helpful in assisting me with finding the right student. She is very informative and provided valuable insights, answered all my questions and made the entire process smooth and stress free.

13 de janeiro de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi,

Thank you! We’re so happy to hear Fabiola made the process smooth and stress-free.

Kind regards,
Catchup Academy

Classificada 5 em 5 estrelas

Bianca Edwards for Prime Minister!

I came out of teaching (full time in a school) looking for something a lot more flexible and family friendly after having my second child and my goodness Catch-up Academy has been that and more! Bianca Edwards is absolutely amazing and phenomenal at her job!!! She has been so understanding to my circumstances and has been able to find me students that work around me and my young family. Thank you so much, I honestly have NOTHING to complain about. Pay is never late, training is on time and she is always there if I need to voice a concerns or need advice :) Thank you again!

4 de março de 2025
Opinião espontânea
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Resposta da The CatchUp Academy

Hi Jadesola,

Thank you so much for your kind words! We’re thrilled Bianca and the team have supported you so well. We’ll be sure to pass on your feedback.

Kind regards,
Catchup Academy

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