logótipo da Caterline
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Caterline  Opiniões 

214
•
TrustScore: 2.5 em 5

2,7

Fornecedor de talheres descartáveis
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This company asked us to pay proforma for an order and are now unreachable by phone or email.

Classificada 5 em 5 estrelas

Large platters with lids. Terrific product good tight fitting lids making stacking easy. Reusable several times over. Fast free next day delivery. Can’t recommend highly enough.

Classificada 1 em 5 estrelas

Trying to get an answer on here as I have emailed, called and sent messages on social media and received no response.. Ordered 3rd of January and still have not received my order.. it's a shame rea... Ver mais

Classificada 5 em 5 estrelas

One item order was done out and delivered in a day the other two were not available for 3 days but sent straight away, unfortunately the delivery company (prime) was not up to the job and took 2 attem... Ver mais

Informações sobre a empresa

  1. Fornecedor de talheres descartáveis
  2. Serviço de buffet
  3. Fabricante
  4. Loja de materiais para embalagem
  5. Loja de equipamento para restaurantes
  6. Grossista

Sobre Caterline

Escrito pela empresa

Caterline is one of the leading UK manufacturers of catering disposables and specialise in making recyclable plastic sandwich platters and lids. The buffet platters and catering trays feature a firm clip closure to maintain freshness and a non slip base feature to minimise movement.

Our black base platters and clear lids are made from recycled food grade rpet plastic and can be washed and reused many times over. Once finished with the platters are 100% recyclable and are an eco-friendly choice for caterers, restaurants, sandwich shops and hotels as well as birthdays, business events, weddings and Christmas parties.

The Caterline platters come in a range of sizes - Mini platters, Small platters, medium platters and Large platters and all are carried in stock at the Manchester site. The trays can be used for salads and sandwiches as well as meat and cheese selections, cakes and sweets and all kinds of party food

Additionally the food packaging manufacturer produces a 6 cavity platter which is ideal for afternoon teas and dips trays for crisps and nibbles and is a one stop shop for all your catering packaging needs! Apart from the food service trays & lids the packaging company also manufacture hinged lid sandwich wedges, cake slice packs and the Caterbox range of cold food salad containers at its Manchester site. Our catering disposable range are produced on high speed machinery and subject to rigorous quality controls to ensure the standards meet our high expectations

All of our products are available on a Next Day, fast delivery service to all UK postcodes and as the manufacturer we can ensure that our products are in stock and available at unbeatable prices.

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Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

214 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(214)

9 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Poor customer service

Poor customer service, tried to get through for 45 mins but call was ignored. Failed to dispatch replacement goods, emailed, facebook messages too and nothing was answered.

28 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Large platters with lids

Large platters with lids. Terrific product good tight fitting lids making stacking easy.
Reusable several times over.
Fast free next day delivery.
Can’t recommend highly enough.

5 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company!

I have ordered 50 plater bases and the same amount of plater lids. The lids arrived faulty as couldn’t attached to bases, edges do not match bases edges as well. I have contacted company straight, wrote 3 emails and still did not get any reply. So, I have 50 useless platers! Do not recommend this company because if you deal a problem never get problem solved!

23 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Delivery was late

Delivery was late ! It really let me down as needed what I ordered for a wake . Won’t be ordering again

4 de setembro de 2022
logótipo da Caterline

Resposta da Caterline

I'm sorry to hear this Stacey. I will find out what happened and report back. Regards

Hi again Stacey. I have found out hat we shipped the goods on time ( see tracking information below) but our courier (Amazon) for some reason didn't deliver until September 2nd. I have forwarded this on to them for their response. We work hard to ensure that we have stock of all our products at all time and despatches are made on time. Occasionally we are let down by our couriers but having worked with DPD, Royal Mail, Hermes etc we have found that Amazon are the most reliable we have worked with. If you do wish to order again in future I will forward you a 25% off code to use.
Apologies again, regards Caterline

Shipment tracker
Tracking ID: A11378442233
See all updates
1. Picked up
Aug 31, 2022
2. On the way
Aug 31, 2022
3. Out for delivery
Sep 02, 2022
4. Delivered
Sep 02, 2022
Package was left with household member

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