Appointment date 6/7/26 I found Harvey Stapleton to be easy to talk to and a very calming influence. When I wasn’t sure of something he explained what was required. I had been working and was... Ver mais
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Leia as opiniões dos outros
I used Cavendish Online to set up my life insurance and critical illness cover 2 years ago on recommendation from mse. I was offered a review and due to changed circumstances took them up on it. The h... Ver mais
Cannot praise Cavendish Online enough. Our adviser Nick Boyles was totally professional throughout quite a complicated process. He was always very friendly and patient with our queries and always made... Ver mais
Sam was really helpful. He explained everything thoroughly. I wasn't ready to take out the new insurance, but he remained patient and flexible to ensure I was given the correct product. Highly rec... Ver mais
Informações sobre a empresa
Sobre Cavendish Online
Escrito pela empresa
About Cavendish Online
At Cavendish Online, we make life insurance, critical illness cover, and income protection simple, affordable, and stress-free. We know that thinking about the future can feel a bit daunting, so our friendly team is here to help you protect the people and things you care about — without the jargon or hidden costs.
Since we began in 2000, thousands of families across the UK have chosen Cavendish Online because we explain options clearly and help people find the right cover for their life and budget. You can get everything done quickly online, or book a relaxed chat with one of our advisers — whatever suits you best.
Why customers like us
- Clear, easy-to-understand guidance — no confusing insurance speak.
- Flexible options: manage online or talk to a friendly adviser.
- Competitive prices and straightforward policies.
In 2022, we joined Lloyds Banking Group, giving us extra strength and resources while keeping our independent, customer-first approach. We’re fully authorised and regulated by the FCA — so you can be confident you’re in safe hands.
Ultimately, protection is about peace of mind. With Cavendish Online, you’ll get honest advice and practical support so you can make the right decisions for your family — and get back to enjoying today.
Need help? Our team is ready to chat — friendly, no-pressure advice whenever you need it.
Informações de contacto
234 High Street, EX4 3NL, Exeter, Reino Unido
- 03456442544
- info@cavendishonline.co.uk
- cavendishonline.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Harry is the best
Harry is the best - the service was outstanding - efficient, clear, communicative, helpful and there is no way I could have achieved the same doing it myself online
Helpful and knowledgeable
The help and expertise is truly worth the journey with Cavendish. We had great assistance and help.
Quality adviser and work
Firstly Danielle who I eventually dealt…
Firstly Danielle who I eventually dealt with was fantastic.
Secondly the time it took to get to Danielle was unacceptable, I applied to speak to cavendish via the Halifax since June 2025 that could have cost your business rhe sale.

Resposta da Cavendish Online
The commitment
The commitment, personal touch and dedication to help me see my decision to get a life policy is something wonderful and awesome.
5* service as always
5* service as always. Sorted the additional policy out perfectly, many thanks.
Nick W great job
Nick was very helpful and understanding.
No rushing me or being pushy.
He gave the information and gave time to think about things.
Called back when he said he would.
Made me feel very at ease.
He is a credit to the company. Thank you Nick great Job.
Nick couldn't have done more to help me…
Nick couldn't have done more to help me through my application.
Great systems and support
Great systems and support, as always when I use this firm
Excellent service
My experience was informative and I felt important and appreciated.
This the second time I've used…
This the second time I've used Cavendish Online . Their advisors are well informed and helpful. Everything is transparent and the prices are very, very competitive. Couldn't recommend them more highly.
If you need life cover of any sort I highly recommend Cavendish Online
Arranging this cover was only as complicated as it needed to be, clearly explained, breaks taken to collect/ add needed data/facts, no duplication, previous sessions info was always in place, very effective. Marc was very helpful in describing the choices until I ended up with the right product.
Cavendish helped me to find the life cover I needed
My Cavendish contact, Kate, was polite, instructive and helpful throughout our series of interactions. If I had any questions or concerns she speedily dealt with them. She was also extremely punctual!
How can I rate a service I haven’t…
How can I rate a service I haven’t applied for, from a company I have never been in contact with until they sent me an email about my ‘new policy’, followed by another email about my ‘new policy’, followed by a ‘sorry we sent the email in error’ followed by a request to ‘rate their service’ 😳

Resposta da Cavendish Online
I was incorrectly emailed as an…
I was incorrectly emailed as an existing customer, which I am not. I phoned and was told that I had been emailed in error. I said this was a data protection concern and I was assured that I would receive a email explaining what had happened. I said I really should have received an email as soon as they were aware. It is now three weeks and no explanation. A very unprofessional approach.

Resposta da Cavendish Online
Product good
Product good, administration of policy truly awful.
Feb2026 update: now part of a Financial Ombudsman Complaint.

Resposta da Cavendish Online
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