The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous. Very easy to get in touch with and he r... Ver mais
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Leia as opiniões dos outros
Have installed many Uniview CCTV Systems over the years, occasionally an issue arises that doesn't make sense - such was the need to Lamont, one of the Tech Support guys. He logged in to the system sa... Ver mais
We use CCTV Direct for all off our CCTV requirements. Great knowledgeable team and always ready to go the extra mile. The team in tech are second to none and the communication is first class. Wh... Ver mais
An excellent and thoroughly professional service carried out by Adam. My NVR problems were quickly sorted. His knowledge of the products and how they operate is second to none. Speaking to Adam on the... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Informações de contacto
Unit 3 Scala Court, LS10 1JD, Leeds, Reino Unido
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Dan is always so helpful and always…
Dan is always so helpful and always resolves any issues i face.
The customer and technical service from…
The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous.
Very easy to get in touch with and he remoted in to my computer and evrn made a spreadsheet for easier use.
Brilliant!
This is what excellent support looks like.
Quick response from a personable member of staff, who knew the technology well, understood the problem and was totally supportive in finding a solution. Great follow up - this is exactly the sort of service other companies seem incapable of offering - that customers - current and potential - are looking for. Highly recommended.
CCTV direct Daniel
"I am writing to express my sincere appreciation for the outstanding service provided by Daniel Lee from CCTV Direct. Daniel's determination to resolve my issue was truly commendable. Once again, he quickly identified the problem and rectified it in no time at all. His expertise and efficiency are greatly valued. Thank you, Daniel!"
Dan was fantastic in helping us yet…
Dan was fantastic in helping us yet again with some tech support the guys and girls go above and beyond.
We really appreciate it
Daniel went through everything on my…
Daniel went through everything on my laptop and phone. Both issues fesolved.
Great quality service as always
Great quality service as always. Thanks for the help.
CCTV Direct Technial Support
I called CCTV Direct Technical Support with a UniView networking question. The call was answered promptly by Daniel Lee who then went on to answer my question immediately with the perfect solution.
I will be purchasing the equipment specified as it will save me a lot of time, and money.
As always, great services from Technical Support.
Many thanks
Dan is the go to man
Dan was, as always, extremely helpful and went beyond what you would expect to sort my problem out. A great guy to have available to sort out any camera system if you run into difficulties. I have purchased 3 systems from cctvdirect and will soon be looking for number 4 and Dan is the man to help set it up. Congrats on the expected arrival of little Dan
Adam identified my problem but there…
Adam identified my problem but there was nothing he could do from his end but advise. I have always found your technicians go out of there way to solve problems over and above, always a happy experience a delight to deal with
Once again need cctv direct expert…
Once again need cctv direct expert help.
Really top technical team.up and running in no time.
Once again a massive thankyou
George
Lamont walked me through with…
Lamont walked me through with expertise, helpfulness and importantly (with me!), patience, step by step explanations and really went above and beyond. Fantastic company, great equipment, excellent prices and with superb after sales help. Give Lamont a raise!
Absolutely fabulous service
Absolutely fabulous service, Lamont and Adam reconfigured system to allow access point in outer buildings, really impressed with knowledge and service. Would highly recommend 👍
Massive shout out to Lamont and Matthew…
Massive shout out to Lamont and Matthew for helping me out on Friday. Very Patient and professional helping us to overcome the technical problem very quickly. Thank you.
Always learning from them
Adam taught me a new thing i didn’t know about the UNV recorders. Flawless tech support from these guys as usual 👌
Excellent customer service
An excellent and thoroughly professional service carried out by Adam. My NVR problems were quickly sorted. His knowledge of the products and how they operate is second to none. Speaking to Adam on the phone was above and beyond, patient and understanding with simply one objective. To get me sorted.
Well worth contacting tech support
As usual, good advice from Daniel with remote access via AnyDesk...!
5 star service from a 5 star company
5 star service from a 5 star company ! As always Lamont had me up & running in no time 👌👌👌👏👏👏👏
Excellent service once again.
Thank you very much Lamont!
Thank you very much Lamont!
I had a new recorder that wouldn't display on the customers old tv set. Lamont remotely connected and sorted it with in minutes. Absoloutely fantastc service from a great tech support team.
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