The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous. Very easy to get in touch with and he r... Ver mais
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Leia as opiniões dos outros
Have installed many Uniview CCTV Systems over the years, occasionally an issue arises that doesn't make sense - such was the need to Lamont, one of the Tech Support guys. He logged in to the system sa... Ver mais
We use CCTV Direct for all off our CCTV requirements. Great knowledgeable team and always ready to go the extra mile. The team in tech are second to none and the communication is first class. Wh... Ver mais
An excellent and thoroughly professional service carried out by Adam. My NVR problems were quickly sorted. His knowledge of the products and how they operate is second to none. Speaking to Adam on the... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Informações de contacto
Unit 3 Scala Court, LS10 1JD, Leeds, Reino Unido
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Fantastic Technical Support as always.
Phoned and spoke to Adam in the…
Phoned and spoke to Adam in the technical department and he helped me get the info I needed.
Thanks again
Lee
Fantastic company, fantastic support
I bought three Hanwha cameras from CCTV Direct as they had the best price available. They were quickly delivered, and when I installed them they all showed moisture inside the lens. Unfortunately it didn't clear up in a few days so I contacted the support team.
Lamont Marshall helped me throughout and he was so friendly and understanding, he went above and beyond to make sure I was sent out replacements which were tested and have been working absolutely fine. I was so impressed by the support and I'll definitely be recommending others to use CCTV Direct in future. Lamont is a credit to the company. Thanks again for your help!
Brilliant service and rectification of…
Brilliant service and rectification of fault from Adam.
I have dealt with CCTV direct for many…
I have dealt with CCTV direct for many years & would highly recommend them. Their tech support are very quick to respond and Lamont & Dan resolve problems quickly & efficiently & profesionally.
Dean @ DN Datacom
Adam was very helpful and sorted within…
Adam was very helpful and sorted within minutes .
Fault with one of my cameras under warranty
I had a fault with the microphone on one of my uni view tri-guard 2.0 cameras, Dan Lee at tech support remoted in on the EZ view app and checked it out, he also updated the NVR and camera software. He confirmed one of the cameras had a faulty microphone which is under warranty and now can be replaced by my installer. It was quick, easy and hassle free very efficient.
Danial was so knowledgable and got…
Danial was so knowledgable and got straight to the problem and solved it for me , always willing to help us thank you very much
Have dealt with this company many times…
Have dealt with this company many times mainly with Lamont from Tech. Dept. Great friendly, professional helpful advice. No task too much and time not an issue. Would defo recommend to anyone.
Ian. East Sussex
knowledgeable and Helpful…
Really helpful and friendly service from Dan.
He was able to resolve my technical issues whilst i was abroad. I was impresed by his customer focus (remembering my issue) when I called once back in the UK about another matter.
Lamont from CCTV Direct was amazing.
Lamont from CCTV Direct was amazing.
Great diagnosis and expert help
So we were really struggling with an unusual issue with 4 cameras on a 26 camera system were on line but no Live view.
Lamont remotely logged in, spent time diagnosing the problem and sorted it out in no time at all.
Massive thanks to him as always super helpful.
Tom & Colin
Lamont again sorts an issue with a…
Lamont again sorts an issue with a complex set up. It’s refreshing in this day and age that you can call a company with a problem, the phone is answered straight away or the option of a call back which always happens. 9 times out of 10 the issue/problem is sorted on the first phone call.
Thank you to all the team at CCTV Direct.
A fantastic partner for your CCTV…
A fantastic partner for your CCTV needs. Very helpful and always go above and beyond for there clients
Michael Shearon - Optica Fire & Security MD
Fantastic service from Daniel Lee
The service Iv received from Daniel Lee in helping me get my new CCTV system set up to work how I wanted it to was second to none he could not of been more helpful than he was
and was also really patient with me and explained everything to me that I didn’t understand
Thanks so much
Daniel.
Lamont was really helpful and sorted my…
Lamont was really helpful and sorted my issue out
Daniel excellent work
I am not very good with tech
Daniel was very patient and explained the steps required to get us fixed and running.
Good job Daniel
Thank you
Adam H (MD)
Lamont Marshall
Lamont Marshall, was a great help yet again. Logged on quickly reset the settings that weren’t working correctly and got my customer all up and running in no time. Always providing a great service.
Thanks again
Spot on every time with the technical…
Spot on every time with the technical problems. Always able to sort straight away! Cheers to Lamont this time. But they all give you a brilliant service.
Daniel and Adam were great in resolving…
Daniel and Adam were great in resolving an issue I had with one of my cameras, replacement sent with no hassle.
They tried resolving the issue with logging in, but it didn’t work with the condensation in the lense, we changed to a turret camera instead of a dome with lense
Great service and can’t thank them enough.
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