The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous. Very easy to get in touch with and he r... Ver mais
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Leia as opiniões dos outros
Have installed many Uniview CCTV Systems over the years, occasionally an issue arises that doesn't make sense - such was the need to Lamont, one of the Tech Support guys. He logged in to the system sa... Ver mais
We use CCTV Direct for all off our CCTV requirements. Great knowledgeable team and always ready to go the extra mile. The team in tech are second to none and the communication is first class. Wh... Ver mais
An excellent and thoroughly professional service carried out by Adam. My NVR problems were quickly sorted. His knowledge of the products and how they operate is second to none. Speaking to Adam on the... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Informações de contacto
Unit 3 Scala Court, LS10 1JD, Leeds, Reino Unido
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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CCTV Direct Helped with NVR Settings
As always the team at CCTV Direct were quick to help with advice about setting up the Uniview NVR we were working on. Daniel pin pointed the setting that needed configuring and within minutes all was fine.
Many thanks David Ryan
Bought some new kit and i had limited…
Bought some new kit and i had limited experience with. Dan talked me through what to do and it worked straight away. Amazing service as always
Just purchased a new cctv camera
Just purchased a new cctv camera, having issue with seeing the live view on monitor. Call technical help desk, and just a click in a box required to resolve the issue , now up and running in 5 mins. Great technical support, very helpful staff. Plug and play very quick to set up.
Extremely helpful and sorted issues out…
Extremely helpful and sorted issues out quickly.
Excellent service
Thanks.
Carl
Help setting up NVR…
Great help from Daniel setting up new NVR. Thank you.
I’ve had to call Cctv Direct a few…
I’ve had to call Cctv Direct a few times in the last couple of days and every time I have spoken to them they have sorted out my problem One of the problems was very complicated and Daniel spent a good 25 minutes going through every possible scenario and in the end solve the situation that we were in thanks to Cctv Direct and their technical team, you should never have a problem when it comes to Cctv
Excellent Service
As always, excellent service from the technical team. Always polite, friendly and helpful. A big thank you to Daniel on this occasion who solved the issue.
Give that man a pay rise!
Daniel always has the answer for any of my problems and doubts, the man is a walking encyclopaedia for their UNV systems!
Swift response from my call back i…
Swift response from my call back i logged. Dan sorted my problem swiftly and imparted some little gems along the way.
Thank you
Fantastic support
Initial support from Dan and followed up from Lamont helped our client with their issues. Always A1 first class support from CCTV direct
So helpful and professional
So helpful and professional. Absolutely the best service ever. I wish all companies would be more like them. Life would be so much easier. Thank you.
Excellent support from Daniel
Excellent support from Daniel. He managed to resolve a tricky issue where I was not able to see the alarm notifications on my phone and went the extra mile in doing so.
Again great technical support
Again great technical support from Daniel.
Shame Uniview are experiencing issues of access remote DVR's in both Edge & Chrome which results in some 'tweaking' of settings to get access. Hopefully this gets resolved PDQ.
I have only been using the company for…
I have only been using the company for a short while, Transitioning from another supplier over , But instantly I have found all the staff , great to deal with , from Sales to Dispatch and of course Tech support, Lamont especially has been a massive help , with some of the finer details on the great product Range that they stock, I am confident that My company will have a great partnership, with CCTV direct, and I look forward in making the Trip from Ireland over to meet the Team in Person.
technical Help!!!!
I would like to thank Lamont @cctv direct for his technical help on a recent project this week. between telephone conversations and WhatsApp conversations he sorted the issue within minutes.
thanks again Lamont.
Ben @ Alben electrical services Ltd
Fantastic Service by Knowledgeable People
Lamont was incredibly helpful; he got my dvr fixed and back in record time. I know no technical information at all, and he was tremendously patient and knowledgeable. Huge thanks to him.
offline
I had trouble getting my cameras on a new phone .
Spoke to Lamont who not only got them up and running again but also managed to re focus 2 cameras that had drifted slightly out of focus
Brilliant service
Super Tech support as usual
Super Tech support as usual. Lamont was patient and managed to sort out all issues. Highly recommended. 5*
Had to use customer services again
Had to use customer services again for a new job and as usual Lamont was at his best again, I cant fault you guys for sales and support.
I recently spoke with Lamont and the…
I recently spoke with Lamont and the support was outstanding. He was knowledgeable, patient, and incredibly helpful throughout the whole process. Lamont went above and beyond to make sure everything was resolved quickly and clearly. Excellent service
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