Was having trouble with eBay sending a item back due to me not having a printer.contacted cello and spoke to a very nice lady called Jane who contacted eBay and arranged collection from my home it’... Ver mais
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Leia as opiniões dos outros
19" smart (sic) TV is a useless piece of junk. Constantly requires a convoluted update which often end S up in loss of connection to terrestrial TV. It needs to warm up ( in the 21st century????) an... Ver mais
We are an independent tv repair company in Liverpool. We have found Cello offer great service when enquiring about their products, one of the very few manufacturers who actually support the trade w... Ver mais
We've had a Cello 12v TV for 5 years, the picture is perfect, but the sound was awful and we had to use external speakers. We decided to try the new version as it promises perfect sound and to be fa... Ver mais
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Escrito pela empresa
Cello Electronics are not members of TrustPilot and reviews left here are not monitored by us or authenticated as actually purchased. We do send all purchasers a link to review us on Feefo, so check there for genuine purchase reviews.
Informações de contacto
Dovecot Hill, DL14 6XW, Bishop Auckland, Reino Unido
- 03334330312
- consumersupport@celloelectronics.com
- celloelectronics.com
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Wow, very impressive
Wow, probably one of the best tvs I have bought. I have the Cello C4324WSF web os tv. Connection and setup so easy. Picture quality is seriously good. Sound is superb, and the menu is really good. Everything so far has impressed me greatly. Very very happy with this tv.
cello 50inch TV unusable
We got a cello 50inch TV 9 months ago and it's so bad,we are waiting for charity to collect. We realised we don't even sit downstairs because the Tele is absolutely incapable of using any smart features. The TV part is fine,except from the remote is terrible you have to put it an inch for the sensor. Sorry cello,we really wanted to support British but wouldn't do it again
Cello 22in TV
I bought a Cello 22in TV 5 weeks ago.
The picture and sound are fine but I still haven't been able to get the teletext feature to work so, at least for the time being, it is in the garage and the previous LG TV is back in use.
This TV is to worst I have ever had for setting
Excellent customer service!!!
I cannot express enough about how amazing this company's customer service is.
Cello web os traveller tv!..👎
Bought this TV to use in my campervan. picture is ok, but the sound quality is abysmal, so tinny!..makes the TV unwatchable, tried improving the sound using the EQ or sound settings, it made absolutely no difference. Tried connecting a Bose Bluetooth speaker to improve the sound, but was unable to pair with the TV after numerous attempts. A waste of money!
Charged to return an incompatible item!
Bought a soundbar. Unfortunately it wasn't compatible with my Avtex TV. They said they will send courier to collect the soundbar which is fantastic and then right at the end inform me that it's going to cost £9.99. the soundbar itself only cost £49.99. What I'm annoyed about is the fact that it's advertised as being compatible with any TV and clearly it's not so I'm not very happy about being charged. So just be aware if there is a problem and you need to return items then charge you even if it's not your fault. Miss Cotton, Stafford
I am writing this review to the people…
I am writing this review to the people who are in doubt of buying a TV from this company I bought a TV from this company which is in England it is a Ferguson TV and I have had it for over 2 year now and it is an excellent TV and excellent value for the money very good quality and most of all made locally in the UK I highly recommend them in what they produce.
Recently taken delivery of the Cello…
Recently taken delivery of the Cello 32" flat screen TV with built in DVD courtesy of Amazon Italia. Its great works perfectly fine and over the moon with my purchase. I can only recommend the product and seriously thinking of buying a second one.
Not a great experience
Bought this tv 8 days ago and in this time I've had to change the batteries in the remote 12 times, yes you read that right... 12 times. Just today, I've had to change them twice - this morning & as I'm writing this ( bare in mind I've been out of the house the last 10 hours) obviously without the remote working I cant turn the tvboff, change the channel or volume... nothing. Wasn't a cheap tv either so I'm not overly impressed or happy, I've contacted cello who are sending a new remote but this situation is utterly ridiculous- currently the tv is non responsive even though ive just put fresh batteries in it so im now stuck staring at the homescreen unable to actually watch anything & cello arent open over the weekend - so im in for a nice fun weekend with no television Definitely don't recommend these TV's
Tv freezes up un usable
Please don't waste your money on this product the picture is good but you can only watch it for half hour and it totally freezes up and u can't change channels or turn the volume up.and Down looking int the interned I'm not the only person with this problem
I have only owned this TV since Christmas and is now no good
Bought a 19" tv no problem with the…
Bought a 19" tv no problem with the picture ,but the sound!!! its beyond awefull, tiny echoey, no matter what you do! wont be buying another, customer service is abysmal !!!
Tv bracket not fit for purpose and failed
I bought a tv bracket to work in my campervan conversion, along with a 12v/240v tv.
The bracket failed, upon inspection I found it to be poor design on reflection and unsuitable, not fit for purpose. It bends under tensioning the clamp screws and they bend the flanges of the bracket as they are far too weak for the tension needed to clamp the tv. Hence the brand new tv flew off, smashed and I needed a new one.
Has anyone else had problems with these brackets, please post here if you have as Cello say I am the first, which I dont believe.
Godawful sound
Godawful sound - like a tinny transistor radio. Hideously difficult to set up for anyone not into tech, and no handbook of any sort - a square with squiggles in it is no bloody use to someone with no smart phone or techy skills.
Excellent Personnel, excellent service
Well, the 2 Cello Electronics personnel that I have communicated with were so refreshing polite and competent. Rachel responded to my email after I forwarded it in the early hours which I received today. Another lady was helpful and polite too. It certainly is a rarity nowadays where 'customer support' is usually 'non supportive' and electronic gobble de gouch and then we get cut off! I will definitely purchase Cello & Ferguson in the future, as opposed to the expensive Panasonic & Sony products. Thank u again. Sheila 😄
Hello just brought a 32in cello tv only…
Hello just brought a 32in cello tv only had it a day and tv ariel fitting is broken come out side of case switched too sat ariel that doesn't work not a good start ,I've heard off several people this is a common problem ,this tv is supposed to be a 2023 model lessons need to be learnt ignoring aproblem doesn't make it go away I'm very disappointed
Very disappointed
Just purchased a Cello 24 inch TV/DVD combo. I bought an LED TV as they can be viewed from an angle. With this one unless you are viewing at right angles to the screen the colour is washed out, it isn't Brilliant viewed head on. Also, the speakers are dreadfully tinny. The remote has buttons to adjust picture or sound but these seem to have no effect. I bought this make as it was made in England. I wish I'd saved my money. Can I get a refund? It's horrible.
Avoid this company
Purchased a 19 inch TV but wish I hadn’t, picture quality is good but the sound is awful makes the TV unwatchable. I contacted customer service to get their view and found them to be about as good as their speakers, useless. Avoid this product you will only be disappointed.
…lack of information
i bought this product because i thought i could connect to internet via wi fi and use it in bedroom, however turns out you cant it has to be a land wire coming from router to tv ,tried to download pdf from cello site ,they wouldnt open so unless someone has a 32 ft long lead ive bought an expensive dvd player i have tried to contact them thro email but as of yet no contact
reliable products
I have been using Cello portable TVs in bedrooms for years never had a problem I bought them from M&S, (must be reliable if they put their name on them) I recently bought a Ferguson 24" smart tv for motorhome, perfect cant fault it, staff are spot on with expert advice on products, 5 stars for great British service, well done Cello
Great Customer Service!
I bought a C2220S Cello TV a few years ago for our spare bedroom as there is only a coax cable from a satellite dish in there.
Apart from the dreadful sound quality it's been great until recently when it has been losing channels and would not reload them if rescanned.
A five minute call to Cello technical support with the serial number an email containing the latest firmware update is on it's way... a further five minutes and it's all fixed!
It's a great TV for the job and Cello's customer service is second to none!
The only reason I cannot give them five stars is because of the poor sound quality which appears to be a common complaint.
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