Very concerning experience.I suspect fraud/Scam
I placed and paid for an order on July 1, 2026. The payment was immediately taken from my bank account, but I never received an order confirmation or payment confirmation by email.
I have contacted customer support several times by email but have received no response. The website claims that customer service is available 24/7, yet there appears to be no other way to reach them.
After payment, an order number was briefly displayed on the website. However, when I enter that order number into their chatbot, it says the order cannot be found.
Another major concern is that the website displays what appears to be a Trustpilot rating, but I could not find a corresponding profile or reviews on Trustpilot. This made the displayed rating seem misleading to me.
At the time of writing this review, I have paid for my order but have received:
No order confirmation
No payment confirmation
No response from customer support
No shipping information or tracking number
I hope the company will respond and resolve this issue quickly. Until then, I advise potential customers to be cautious before placing an order.








