Centre for Sight UKOpiniões 

332
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The Laser Sugery on my eyes has has been transformative. I cannot recommend the Centre for Sight more highly. My Daya and all his team have been excellent. Highly professional and very pleasant staff... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was recommended to Centre for Sight by my optician as I had been diagnosed with cataracts. The whole experience from the initial consultation, the surgery and the aftercare were excellent and I felt... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The result of my eye surgery has been excellent - definitely 5 stars - no pain or complications and 20/20 near/mid and distance vision. Admin not quite so good - hence the 4 stars overall. Appointme... Ver mais

Classificada 5 em 5 estrelas

I had a pre surgery consultation to determine if I was a suitable candidate for Lasik laser eye surgery. The team that served me were all highly skilled and extremely professional. At no point did I... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Centro de oftalmologia
  2. Cirurgião LASIK
  3. Oftalmologista
  4. Clínica de Oftalmologia
  5. Hospital particular
  6. Cirurgião

Escrito pela empresa

The most modern private eye hospital in the UK. Patients and visitors are usually astounded with the facility, it’s architecture, technology & ambience. Care is provided to the highest standards in a calm and efficient surrounding. Our award-winning Sussex centre has two state of the art operating theatres, where procedures of Laser Eye Surgery, Implantable Contact Lenses, Corneal Transplants & Stem Cell Surgery are performed. Consultations are also conducted at the East Grinstead hospital which is the headquarters of Centre for Sight. Visit us at Centre for Sight, we believe you will be very impressed with the facility, technology, our surgeons, supporting staff and the first class service. An international authority on refractive and laser eye surgery including Lasik ; Centre for Sight was one of the first UK providers of Lasik Laser corrective surgery. With close ties as a reference centre to the ophthalmic industry, the Centre remains at cutting edge offering the most advanced medical and surgical eye care. We pride ourselves in exceeding patients’ expectations both in terms of outcomes and experience. Yes we are unconventional from others – ensuring you have your own dedicated surgeon from start to finish and cared for in an award-winning purpose built hospital; a reputation for being an exemplary centre internationally as well as a reference centre and advisor to the eye care industry. We are proud to be recipients of numerous awards and are ISO 9001, 14001 and 27001 accredited. Although at 3 locations in London, Surrey and Sussex, Centre for Sight’s goal has never been to be the biggest, only to be the best. 0800 011 2882 (freephone) 01342 306020

The Centre for Sight difference.

Escrito pela empresa

You are unique, and so are your eyes.
We promise to treat you as an individual and to only recommend the best course of treatment or your lifestyle and vision needs. With our extensive range of treatments, lenses and surgeon expertise, you can be rest assured you will only ever get the best quality of care.
Surgeon led. All the way.
At Centre for Sight we believe that a surgeons should be in charge of care, not a technician or a salesman. From you initial consultation, to your surgery, to your follow-up, your surgeon will be with you every step of the way.
The best technology.
At Centre for Sight, if we believe that an item will create a better outcome for our patient - We acquire it. No expense has been spared in providing the most cutting edge technology to improve your visual outcome.
The best treatment for all.
We offer a wide range of payment options to make sure our treatment isn't just for a select few, but for everyone. With up to 2 year interest free finance, now is a great time to see what the Centre for Sight difference is all about.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

332 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(332)

41 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic!

I can’t praise CFS in East Grinstead enough! From the Reception area, more luxury hotel than hospital waiting room, to the very welcome coffee and sandwich on ‘the other side’, the whole experience and outcome has been amazing.
Having had no experience of ‘going private’ and being an extremely nervous patient, Ms Espinosa (highly recommended by my optician), put me at ease immediately with her genuinely caring and gentle manner. I have a 30 year history of dry eyes and developed posterior subcapsular cataracts about 5 years ago. My NHS doctors, ( a different one every time) struggled to get to grips with my problems and I felt that the private route was the best way forward.
Ms Espinosa had the answers! She recommended a course of IPL treatments at the CFS’s Oxshott office which was successful and has resulted in reducing my use of eye drops from around 20 times a day to 4 or 5!
Having stabilised my eyes, I was ready for the op! The cataract surgery itself was painless, thanks to Dr Lam and recovery has been amazing with 20:20 vision the next day.
The aftercare has been fantastic too with regular phone calls to check on my progress.
I wouldn’t trust my eye care to anyone else!

3 de agosto de 2022
Classificada 5 em 5 estrelas

The service and care afforded to me at…

The service and care afforded to me at Centre for Sight was exemplary. I was treated with the utmost care and attention from the start to the end of the process. I would have no hesitation in recommending to anyone - in fact I have already sent a friend of mine to the clinic who has also been suitably impressed

28 de junho de 2022
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Resposta da Centre for Sight UK

Dear Mr Hoy,
We are so grateful to you for leaving this wonderful 5 star review. We are so pleased to hear you had a great experience and have already recommended us.
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Excellent

Excellent - I would highly recommend Centre for Sight. I am in my fifties and did not want to wear glasses so I decided to have varifocal lens replacement done earlier this year. Pre-operation consultations, my operation on the day and post operation after care and checks were all excellent. I felt extremely safe in their hands, felt no discomfort at any point and I am extremely pleased with the results. Thank you

26 de junho de 2022
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Resposta da Centre for Sight UK

Dear Mrs Doyle,
Your feedback is really appreciated, and we are glad to hear you've had an excellent experience with us! We hope you are enjoying your improved vision.
Best wishes,
Centre for Sight

Classificada 5 em 5 estrelas

Great service

Great service, very knowledgeable eye expert in Dr Daya. Sussed out what my eye problem was immediately, even though I’d been to the NHS 4 times before hand. Finally used private insurance to go to him for speedier treatment, after NHS specialist mentioned him. Later had cataract Op after detached retina as well, all working well and recovered well. Would trust CFS to get it right.

19 de junho de 2022
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Resposta da Centre for Sight UK

Thank you for this taking the time to send this feedback. We are so pleased to hear that you had a great experience with us and are pleased with your vision.
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Apart from the dates of the surgery…

Apart from the dates of the surgery being cancelled (new ones being arranged a week later) and having to rearrange ones diary to fit in, the surgery went without hitch, the doctors, staff and administration were all very professional and the process proceeded without hitch. This included the follow-up appointments. The benefits - clear vision, no glasses, and so close to home, well, worth the price tag. Thanks Centre for Sight and especially Ms Espinosa-Lagana, MD. Would definitely recommend.

22 de maio de 2022
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Resposta da Centre for Sight UK

Dear Mrs Spencer,
Thank you for this wonderful review. We are so pleased to hear that you had a great experience at Centre for Sight.
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

I am so pleased with the treatment I…

I am so pleased with the treatment I received at the centre for sight.

21 de maio de 2022
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Resposta da Centre for Sight UK

Dear Mrs Kerr,
We are so grateful to you for leaving this wonderful review. We are so pleased to hear you had a great experience.
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Highly recommend

18 de maio de 2022
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Resposta da Centre for Sight UK

Dear Linda,
Thank you so much for taking the time to leave us a 5-star review. We are so pleased to hear from you.
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Excellent care and attention given by…

Excellent care and attention given by all members of staff, from reception to consultant.

17 de maio de 2022
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Resposta da Centre for Sight UK

Dear Tabetha,
Thank you for this wonderful review. We are so pleased to hear that you had a great experience at Centre for Sight from the start.
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Replacement lens

I had a lens replace operation due to a faulty lens in my right eye I was told it was a bigger operation than the first one. Despite being apprehensive I went ahead and put my trust in Mr Daya and his team and I am glad I did all concerned with my op and aftercare were very reassuring and professional,and I am very pleased with the outcome Thankyou

29 de abril de 2022
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Resposta da Centre for Sight UK

Dear Kathleen,
Thank you so much for this lovely review. We are so pleased to hear that you had a great experience with us!
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Better than excellent!

Mr Daya is a magician and his team are fantastic. Now in my mid 70s, I can see better than at any time during the past 30 years and, following cataract operations on both eyes, I no longer use glasses, either for driving or reading.

I have been discharged but, in the days and weeks following my operations, the Centre for Sight staff kept calling me to make sure I was still OK and to remind me about post operation check ups.

25 de abril de 2022
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Resposta da Centre for Sight UK

Dear Mr MacDonald,
Thank you for this lovely review. We are so pleased to hear that you had a great experience with us and are pleased with your vision.
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Thank you for all your care

Thank you for all your care, it is lovely to see so well again—- without glasses .

13 de abril de 2022
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Resposta da Centre for Sight UK

Dear Sheila,
Thank you so much for this great review!
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Attentive professional well-organised

Attentive, professional and well organised throughout the team.
I especially appreciated the follow-up telephone call the day after the procedure. I had great confidence in Ms Pelosini who explained in detail the procedure,and I am very happy with the result.

10 de abril de 2022
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Resposta da Centre for Sight UK

Dear Nik,
Your feedback is really appreciated and we are glad to hear you've had an excellent experience with us! We hope you are enjoying your improved vision.
Best wishes,
Centre for Sight

Classificada 5 em 5 estrelas

I had a great experience at Centre for…

I had a great experience at Centre for Sight. I was nervous but there was no pain and it was all over so quickly

9 de abril de 2022
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Resposta da Centre for Sight UK

Dear Mrs McKellar,
Thank you so much for your lovely review. We are so pleased to hear that you had a great experience with us!
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

I Can See Clearly Now!

I can’t recommend centre for sight highly enough. I had tri focal lens replacement in both eyes and my outcome is brilliant, I can see everything as clearly as I could 30 years ago but without glasses or contact lenses, what a joy.
Dealing with the staff at centre for sight was also a delight. In a world where customer service has taken a back seat it’s wonderful to find an organisation that puts the customer at the centre of things.
Thank you to everyone involved.

7 de abril de 2022
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Resposta da Centre for Sight UK

Dear Mark,
We are so grateful to you for leaving this wonderful review. We are so pleased to hear that had such a great experience and the colour and clarity have returned to your life.
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

I was treated extremely well by all…

I was treated extremely well by all members of the Teams at Centre for Sight who looked after me ever so well.
My consultation was exceedingly thorough and careful and all the options were carefully considered.
My two surgery sessions were carried out with great care and diligence and I felt completely safe and care for.
The two after-care visits were also handled very efficiently and I felt very comfortable in their hands.
The results were / are excellent and I am more than happy.
Jonathan.

6 de abril de 2022
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Resposta da Centre for Sight UK

Dear Mr Allcock,
Thank you so much for this great review! We're really pleased that you had a great experience with us!
Regards,
Centre for Sight

Classificada 5 em 5 estrelas

Excellent service

Excellent service. 100% satisfied. I was a nervous client and I was reassured the whole way through. From the receptionist, nurses to the consultant.
Would recommend.

6 de abril de 2022
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Resposta da Centre for Sight UK

Dear Sue,
Thank you so much for the review! We're really pleased that you had a great experience with us! Our team are here to support our patients across their journey and a key part of this is supporting you at each step. We are very glad to hear this was a positive experience for you.
Best wishes,
Centre for Sight

Classificada 2 em 5 estrelas

Hours of waiting and unprofessional

I had my LASIK surgery carried out here in 2020 because this facility had been recommended to me, and I didn't mind paying their higher prices if I could be confident I'd be receiving a better service.

The procedure was successful, and I'm still experiencing my amazing 20/20 vision, but I was disappointed with the lack of professionalism and the shocking wait times that I experienced.

I should have bailed when I was left waiting over an hour at my consultation, but at the time I just chalked it up to unfortunate circumstances. They explained it was because a staff member had called in sick.
The staff member carrying out my consultation was carrying out another person's consultation at the same time in some kind of balancing act. This did not give me much confidence but I gave them the benefit of the doubt at the time.

A month later on the scheduled day of surgery I was left waiting half an hour, and when I went to the reception desk for an update, I was told my surgery could not be done at the scheduled time and it would have to be rescheduled for later in the day. When I arrived at the rescheduled time, I was still left waiting for over 3hrs,
with no updates besides the occasional "it won't be long now". The surgeon was also clearly in a bad mood. Not something I felt comfortable about. But they had taken their deposit, and I didn't have much choice at that point.

The follow-up appointment post-surgery was also accompanied by an hour-long wait, only to be seen for 20 minutes.

Fortunately, the surgery was successful, but I will not be using the facility again, and would not recommend it to anyone else. Their prices are much higher than other facilities, and their inflated prices were not justified by the service I received.

22 de março de 2022
Opinião espontânea
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Resposta da Centre for Sight UK

Dear David,

Thank you for sharing your experience. I am very sorry to hear your experience about wait times. We continually strive to provide the best service possible and this will be discussed with the internal team further so we can improve. Please email us on admin@centreforsight.com for any further suggestions or points you would like to raise.

Regards,
Centre for Sight

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