Bought a bbq online through Chadwick’s. Chadwick’s has always had a great reputation on product quality and service. Very reasonable price to deliver and to assemble too. Had it in place in less than... Ver mais
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Weber SP-S-335 purchased recently. The folks at Chadwick's did a fantastic job with the purchasing process. The BBQ came into the store in a timely fashion, I drove down and picked it up. The folks at... Ver mais
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After a misunderstanding on my part, the guys at Chandwick's & Hick's did me a solid deal, and I am grateful. Thank you again for the wonderful service. Next time I need anything to do with grilling,... Ver mais
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Melissa is absolutely fabulous. She has product knowledge and is able to explain everything about the product you are asking about. She also made sure everything for our order was done in a timely man... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Chadwicks & Hacks - the one stop shop for all your indoor/outdoor needs! With over 60 years experience we are THE go-to BBQ & Fireplace Store. Whether it's a new grill, fireplace, accessory, or even parts, Chadwicks & Hacks has you covered. We even have a certified team of professionals that can service gas lines, fireplaces, BBQs, small/large appliances, and much more! At Chadwicks & Hacks, quality is important; that is why we have the lowest prices and best selection of your favorite brands, such as Majestic, Napoleon, Regency, Valor, Dimplex, and more.
Informações de contacto
682 Fennell Avenue East, L8V 1V4, Hamilton, Canadá
- 1-800-310-9831
- sales@chadwicksandhacks.com
- chadwicksandhacks.com
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Weber SP-S-335 purchased recently
Weber SP-S-335 purchased recently. The folks at Chadwick's did a fantastic job with the purchasing process. The BBQ came into the store in a timely fashion, I drove down and picked it up. The folks at Chadwick's were more than accommodating in helping me load the Bbq and also in helping me with some secondary accessories that I saw in store and purchased! Highly recommend making a purchase through Chadwick's, dealing with the friendly staff was very easy and a great experience! thank you!
3 de fevereiro de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Jeff! We’re so glad you had a great experience purchasing your Weber grill with us. It’s great to hear everything arrived smoothly and that our team could help with loading it up and getting you set with those extra accessories. We truly appreciate the recommendation and hope you enjoy many fantastic cooks on your new BBQ. Happy grilling! 🔥
I ordered a replacement part for my…
I ordered a replacement part for my Dyson vacuum in the evening and it was ready for pick up the following day. It was a pleasure buying local.
2 de fevereiro de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Jan! We’re glad we could have your Dyson vacuum part ready for pickup the next morning. We truly appreciate you choosing to shop local.
Dyson Vacuum Replacement Motor
The replacement motor for our vacuum was the same brand it was replacing. It was a quality motor unlike a lot of the junk sold on Amazon. Fast shipping and good customer service.
2 de fevereiro de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you for the 5 stars, Keith! We’re happy we could supply the proper Dyson motor and get it to you quickly. It’s always our goal to offer dependable parts and helpful service you can count on. We appreciate your support and are here anytime you need assistance.
Great and knowledgeable staff that are…
Great and knowledgeable staff that are extremely helpful and love to talk bbq
7 de fevereiro de 2026
Opinião espontânea
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thanks so much, Tina! We’re glad you enjoyed your experience with our team. Talking BBQ (and fireplaces!) is what we do best, and we’re always happy to help however we can. Hope to see you again soon! 🔥
Customer service was great
Customer service was great! Prompt response to emails and phone call, very friendly, courteous staff and timely delivery of the appropriate product. Thanks, again, and God bless you.
28 de janeiro de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Maureen! We’re happy our team could help you find the right pressure cooker part and provide quick, friendly support along the way. We appreciate the 5 stars and are always here if you need assistance again.
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Gillian! We know how important it is to get your fireplace parts quickly, especially in this weather. We're glad we could help get your fireplace working again with the fast delivery. Stay cozy 🔥
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you for the 5-star review! We’re glad our team could assist quickly, get the replacement parts out, and make sure you were able to use your new humidifier properly. We appreciate your support and are always here if you need anything else.
Gasket for pressure cooker
I was looking for a part for a 35-year-old pressure cooker, and C&H had the part at a better price than anyone else online, plus they are an Ontario-based business! Part arrived quickly.
9 de janeiro de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Doug! It’s great to hear we could help you track down a hard-to-find part for your Lagostina pressure cooker at a good price, and that it arrived without delay. We appreciate your kind words and your support of a local Ontario business 🍁
Everything was great...from ordering to…
Everything was great...from ordering to receiving. Good price!
6 de janeiro de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Lise! We’re happy to hear that your Pit Boss griddle cover arrived without any hiccups and that you were pleased with the overall experience. We appreciate the 5 stars and your kind words. Happy grilling! 🔥
Improved color of lights ... more realistic.
5 de janeiro de 2026
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Marc-Andre! We’re glad the new halogen bulbs made a noticeable difference and gave your Dimplex fireplace a more realistic look. We appreciate your order and hope you continue to enjoy the upgrade! 🔥
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Evgeniy! We're happy to hear that Gary and the team provided a great service experience, and that your fireplace venting was shipped in good time. We're always here to help if you need anything else!
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Barbara! We're glad to hear that it was quick and easy to place your online order, and that our team got your new rotisserie shipped out in good time. Happy grilling! 🔥🔥🔥
Clear communication and good customer…
Clear communication and good customer service.
15 de dezembro de 2025
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Aaron! We’re glad our team kept you well informed and made your pizza oven purchase a smooth experience. We appreciate the 5 stars. We hope you enjoy your new oven! 🍕🔥
Gave immediate and accurate advice on…
Gave immediate and accurate advice on the suitable replacement part for my vintage pressure cooker. Contact was both by online chat and email. Correct part was confirmed within minutes. Part shipped quickly and arrived within two days.
5 de janeiro de 2026
Opinião espontânea
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Ted! We’re glad our team could quickly help identify the right replacement part for your vintage pressure cooker and confirm everything so efficiently. It’s great to hear the chat and email support made the process easy and that the part arrived quickly. We truly appreciate the 5-star review!
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Todd. We're glad that Dylan could help you find a new smoker and we're pleased to know that you found our online checkout process easy to navigate. Happy grilling! 🔥🔥🔥
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Harry! We're glad that you're enjoying your new Thermopop. Happy grilling 🔥
Very good online purchase experience
Very good online purchase experience. Efficient processing and helpful staff. Will buy from them again.
8 de dezembro de 2025
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you! We’re happy to hear everything went smoothly with your Napoleon electric fireplace order and pickup. We appreciate your kind words and look forward to helping you again soon! 🔥
Great Customer Service
The product was as expected. When I reached out because only half of my order was delivered, Chadwick's checked into it right away and the remaining portion arrived the next day.
3 de dezembro de 2025
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you for the 5-star review! We’re glad everything was exactly what you expected. When it looked like only part of the delivery arrived, we were happy to get in touch with the courier to make sure the rest was on its way and delivered the next day. Thanks again for choosing Chadwicks & Hacks!
Great customer service
Great customer service. I asked questions about the item and received quick responses. My item was set aside and therefore in stock when I went to pick it up. No problems with pickup.
2 de dezembro de 2025
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Susan! Our team is always happy to answer questions and help make sure you get the right product. We're so glad that the order process was quick and easy. Happy grilling! 🔥
My order came in quickly and they…
My order came in quickly and they double checked to make sure it was exactly what I ordered and that it would fit. Very friendly staff. Always feel welcomed
8 de dezembro de 2025
Resposta da Chadwick's & Hack's Fireplace & BBQ
Thank you, Carmen! We’re so glad our team could help make sure the insulation blanket was the right fit for your Traeger and get it to you quickly. We really appreciate your kind words and look forward to welcoming you back anytime. Happy grilling! 🔥
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