Gracie and Oliver were fantastic in helping me sort finance out for my car. The patience, kindness and respect they had throughout was exceptional. They kept me updated at all times throughout the whole process. Would highly recommend use Charles & Dean

Claudia was an absolute star. I cannot begin to explain how much of an annoying customer I probably was, with probably over 90 emails in a chain, not once did she show any signs of frustration, sending her multiple links daily to find the car that worked for me. She never missed a beat, never delayed with responses and throughout the whole process made me feel calm, valued and confident in what I was doing. 5 stars isn’t enough to show my appreciation towards Claudia, 11/10! Thanks again Charles and Dean!

The team was very open and effective, with prompt communication whenever needed. They made a great effort to ensure everything ran smoothly. I will definitely use them again in the future.

I have always received an exceptional service from Charles & Dean. Their communication is superb and they make the process effortless. Joe Lodge and Claudia Humberstone particularly helpful. Highly recommend.

Charles and Dean have been amazing at assisting me to require the vehicles on my fleet to scale my business with the correct risk management. With the help from Lucy and Toby our company have been able to add addition vehicles to our fleet helping to generate more profit

Had a really pleasant experience with Stuart helping me find the right van for my company and sorting the finance out very quickly. I would highly recommend Charles & Dean to everyone.

Staff were cooperating on every level very good service

The experience was very smooth and professional, not stressful at all they dealt with the dealership directly I felt very well looked after.

Thank you

Probably the best service I’ve ever experienced from a finance company. At every point the level of attention, politeness and speed at which they dealt with everything really surprised and pleased me. I was kept fully informed of my application’s progress and I have no hesitation in recommending Charles & Dean. Unlike any other I would say.

The whole process from the initial discussion, to the actual purchase of a car, was very smooth.

The team at Charles and Dean were very helpful and provided me with lots of options, meaning I could go for the car I had found(after almost 2 years of searching!)

Huge thank you to all the team

John

Dealing with Charles & Dean was a breeze - from start to finish, everyone I spoke to was professional, efficient and responsive. Thanks to David and Beth for delivering a great service!

Thorough, professional, easy to deal with and very helpful. Lucy and Stu particularly attentive and assisted the whole process for us. Would definitely use Charles and dean again, thanks DPM Topsoil

Not often to receive a 5 star service as I have experienced with Charles and Dean. First class from the get-go to the very end. Big shout out to Angus who on-boarded me right through to Gracie. Highly recommend

Amazing service by Dylan & Cameron could ask for me. Everything was extremely clear to me and I was put at ease through the whole process.
Thank you.

Absolutely excellent company to deal with from start to finish and kept me informed and always helpful throughout the whole experience. Wholeheartedly recommend them.

Helping me with my Finance we’re Andrew and Gracie - thank you!!

I had a great experience with Charles & Dean, especially thanks to Felix. He was incredibly helpful and took the time to explain everything clearly without being pushy. Unlike other companies that kept following up with calls, Felix gave me space to make my own decision and was always available when I needed more information. I really appreciated the honest, no-pressure approach — it made the whole process so much easier. In the end, I actually chose to call him back because of how professional and genuine he was. Highly recommend!

I have had the pleasure of working with Georgina Law who is the quickest minded young lady.
She gets things done and has those solicitors working to their greatest abilities.
She was the mediator in the whole sale of the shop building to myself.
I could not recommend this company and Georgina more
Sally Proudlock

I called Charles & Dean to see if they could help me to finance a van I was interested in buying, after a few telephone conversations on my requirements and what my budget was , Charles & Dean came back to me with a few options that suited my budget.
Not long after my application went through I purchased the van seamlessly.
Great company and very professional from the start .
I would highly recommend them .
Thankyou.

The initial discussions with Jack were very professional, clear and a very quick response. He was great through the process and got approval for the funds very quickly. Gracie then followed up the process and made it a very smooth process. Communication was excellent from both, if I am honest and even helped get all the documents signed near to my home and then communicated to the lender and the Dealership. I know who I will use on my next requirement. Great work.