Resposta da Cheap Airport Parking
Thank you very much indeed Victor for taking the time to leave us a review! Tom Waite
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Informações sobre a empresa
Escrito pela empresa
Established in 2022, we compare trusted airport parking at 17 UK airports. Search 150+ car parks, including Park & Ride, Meet & Greet, On-airport parking and Hotel & Parking packages. Need help? Our friendly UK support team are on hand by live chat, telephone or email.
Informações de contacto
71-75 Shelton Street, WC2H 9JQ, London, Reino Unido
- 03301229474
- support@cheapairportparking.co.uk
- cheapairportparking.co.uk
4,1
Bom
11 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Really easy to use and good range of…
Really easy to use and good range of options for parking.
24 de agosto de 2026
Opinião espontânea
Seamless service at Manchester Airport
Seamless service at Manchester Airport, and cheaper than going direct! Will definitely use for our next holiday.
19 de julho de 2026
Opinião espontânea
Resposta da Cheap Airport Parking
Hi Shoshanah, thank you so much for taking the time to leave us a review!
We appreciate it very much.
Tom Waite
Good prices
Good prices, solid outcome, easy to use. Will definitely use again.
7 de agosto de 2026
Opinião espontânea
Resposta da Cheap Airport Parking
Hi Peter
I'm pleased to hear you were impressed by our prices - we do pride ourselves on being competitive!
Many thanks for taking the time to leave a review.
Tom Waite
Easy website to use
Easy website to use. Good range of options.
29 de julho de 2026
Opinião espontânea
Resposta da Cheap Airport Parking
Hi Maisie
Thank you for taking the time to leave a review.
It's much appreciated.
Tom Waite
Resposta da Cheap Airport Parking
Thank you so much for taking the time to leave a review, we appreciate it very much.
Tom Waite
No response to queries
I have been extremely disappointed with the level of customer service. I have repeatedly tried to contact the company using the only method available—the email address provided—to request an amendment to my airport booking. Despite the company's commitment to responding to enquiries within 24 hours, I have now been waiting over two weeks without receiving any response or acknowledgement.
The lack of any alternative contact method has made it impossible to resolve my query, causing unnecessary frustration and uncertainty. It would greatly improve the customer experience if a member of staff were available to discuss booking queries directly, particularly when urgent amendments are required. I would also appreciate improvements to communication and response times so that customers can have confidence that their enquiries will be dealt with promptly.
28 de junho de 2026
Resposta da Cheap Airport Parking
Hi Cathryn,
We’re very sorry for the frustration and uncertainty caused.
We contacted you within one hour of receiving this review and asked for details of the amendment so we could help as quickly as possible.
We have also checked our support inbox but have been unable to locate your previous emails, so we have asked you to forward them to help us investigate what happened.
We take your feedback seriously and are reviewing additional contact options, including WhatsApp support, to make urgent booking queries easier to resolve.
Kind regards,
Tom Waite
**Update – 23 July 2026:** Since posting our original response, we have added telephone support and live chat to Cheap Airport Parking, giving customers additional ways to contact us .
We also contacted the customer for a further and final time on 15th July 2026, again offering to assist with their booking. Unfortunately, we did not receive a response to either of our messages, and no further information was provided that would allow us to locate or verify the earlier communications referred to in the review.
Mistakenly double booked same parking
Mistakenly double booked same parking, emailed to cancel one of them and was extremely pleasantly suprised how fast they responded and refunded money within 20 minutes .
Tjanks Tom Waite.
20 de maio de 2026
Opinião espontânea
Resposta da Cheap Airport Parking
Hi Nigel, It was an absolute pleasure to help you, thank you for taking the time to review Cheap Airport Parking. Enjoy your trip. Tom
100% Scammers!
Firstly it took nearly an hour to get our car back at Bristol Airport!
Then, either where they “store” your car is 150 miles away (300 miles in total) or they have being using my car for the last week?
If you have already booked and paid for
This scam I would advise taking photos of your dash before you leave your precious car with them!
I’m expecting fines through the door TBH too!
7 de junho de 2025
Opinião espontânea
Resposta da Cheap Airport Parking
Hi Nick, I'm really sorry to read about your experience at Bristol Airport.
Can I suggest that you make contact directly with the car park that you booked?
CheapAirportParking.co.uk is the booking agent only, nevertheless, it's disappointing to read this review if you did indeed book a parking product through our comparison service.
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