Cheapflights Opiniões 

461
•
TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Do not consider booking with this company - they are scammers. I purchased tickets and they came back the next day stating that airline was sold out. Then tried to sell me much cheaper flights for the... Ver mais

Classificada 1 em 5 estrelas

How don’t know how Cheapflights.com.au can recommend a scam company for flights. Best Price Travel. I did not receive a confirmation email and calling them directly resulted in excuses. Other revi... Ver mais

Classificada 1 em 5 estrelas

Very very bad experience bought tickets in Cheapflights with retailer Aunt Betty! The booking information does not match the actual flight time!!! after check with customer service they just very rude... Ver mais

Classificada 3 em 5 estrelas

I found the search engine difficult to use - but then again it's probably just me lol. Why do we have to register before being able to use the search engine?. I'd be a whole lot more enthusiastic abo... Ver mais

Informações sobre a empresa

  1. Viagens e férias

Escrito pela empresa

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.com.au/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

461 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,4

Todas as opiniões

(461)

8 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Never using their service again, what a scam

Entered all information and booked, then a message popped up saying I had to call their number as my booking was declined. I called and they quoted $200 more than what their website provided saying the website takes time to update. I asked to cancel but they kept trying to make me book and offered a slight discount which was still a lot more than what was on the webpage. I asked to cancel at least 5 times. When they finally did, I got a call back 10 mins later saying they have found a flight for cheaper (still only about $10 cheaper than what they told me on the phone prior) and I asked to cancel again. Not worth my time. Definitely won't use again.

17 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with the customer service

Very happy with the customer service. Was having a hard time on line so called the 1800 number and Joe Smith helped with 3 flight reservations which were all different. Very satisfied with the service. Overall 5 stars. Yes, it took almost 50 minutes on the phone but he checked and double checked everything so we could get the best price possible. Will definitely book with cheapflights again. Thank you Joe

10 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Don't waste your time

Don't waste your time; as soon as you select the amount for your flights and put in all your credit card details, a screen pops up saying that the flight is no longer available and asks you to pay an additional 60+ for the booking. They are SCAMMERS!

8 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

STAY CLEAR!

STAY CLEAR!! They charged us an additional 689$ of a airfare that was already 1818$ Dodgey as hell once they have your $ they want more!! Never again

25 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Dishonest, Deceitful, Dodgy.

Dishonest, Deceitful, Dodgy.
I did not elect to have the Fullflex service of additional AUD250ish, but when I completed the payment, it was added automatically to the cost of the fare.
If I factored in the cost of this service before completing the payment, I will not purchase my ticket from them.
They know their scam as the auto generated email sent to you after booking your flight will advise you the refund process. Don't know how long will it take to process the refund but the fact that you felt you were duped was a very bad experience.
Do not book your flights to Cheapflights. I've read the Cheapflights' reply on the bad reviews that it's their third party who's to blame. But, come on, it's Cheapflights website where we process our booking.
Change your third party then so the consumers will have a better experience. IT RUINED MY DAY.

9 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Do not trust them they will steal your…

Do not trust them they will steal your money and tell you they can not be held accountable for anything sold on the site also do not get the insurance because it’s probably owned by the same ppl and they give you the same answer not their problem also you have to file all the paperwork online through a third-party site and give them all of your information to get them to refund it onto your credit card which I would definitely not do and then they tell you they have 200 days to give you a response or refund your money do not waste your time with this air line company

26 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t trust this web pages

I believed the cheap flight was the cheapest, so I bought the plane ticket, but later found out that I paid almost 4 times more the price compared to the original airline. Also It is not easy to cancel and change date.I have decided never to buy a plane ticket through this site in the future. Don’t trust this web pages.

25 de julho de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Hi guys....

Hi guys....

How come all the company phone numbers isn't working online....I have rang every business numbers on those websites & not 1 of them listed ring at all, All i get is this number isn't connected just like the rest of these phone numbers...

I spent half a day searching for all these flight ticket company phone numbers & got nothing and all I am asking to double check if my flight is right because I have never flight out of Australia before and all I wanna do is make sure I am going to the Philippines country & I can even get a simple answer....?

Lack of communication for the customers..

Am I going to get any reply from the airport because this is really starting to get on my nerves about this booking just for a simple answer..

18 de maio de 2020
Opinião espontânea
logótipo da Cheapflights

Resposta da Cheapflights

Hi Adrian Lennon,

Thanks for leaving us a review.

We understand your concern and want to help as best we can.

Cheapflights is a search engine, not a seller, meaning we do not directly service reservations -- but find you the best travel options and let you choose where to book.

So, we do not have access into your reservation details.

Instead, you need to reach out to the provider that completed your reservation.

We take reports like yours seriously, however, we understand that airlines and online travel agencies around the globe are working tirelessly to assist all affected consumers during this unprecedented time.

As their service centers are experiencing extremely high call and email volumes, please try to review and manage your booking online on the provider's website (the company servicing your reservation).

If you have any further concerns/questions, please let us know at https://www.Cheapflights.com.au/support

Kind regards,

Robert
Team Cf

Classificada 5 em 5 estrelas

Highly recommend

I have used Cheapflights a few times now and find the site easy to navigate and an excellent experience. The variety of flight prices and terms are extensive ( greater than other sites ) and it clearly shows travel times to allow you to see the best flight for your budget, time and other needs.

20 de outubro de 2019
Opinião espontânea
Classificada 3 em 5 estrelas

last year I was caught up after booking…

last year I was caught up after booking flights to Singapore with Best Jet.com.au, and if it wasn't for using my Visa Card I would have lost $1300. After that issue, I will now only book direct with the airline that is taking me to my destination

15 de outubro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use and extremely happy with…

Easy to use and extremely happy with the way I could freeze my suited flights for 48 hours until I made sure I had everything in place before I finalised my flights. 👍🏼👍🏼

22 de setembro de 2019
Opinião espontânea

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