Cheaptickets.sg Opiniões 7076

TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booking was completed smoothly. Wld hav preferred the same style of selecting preferred flights like what I did previously -- select forward flight first followed by the selection of thecreturn fligh... Ver mais

Classificada 4 em 5 estrelas

The booking process was smooth but when the payment successful confirmation email was received and told to check if info is accurate, I noticed a minor error in one of the passenger's birthday date. W... Ver mais

Classificada 1 em 5 estrelas

I cancelled my air tickets and the airline confirm the refund was returned to cheaptickets. But the website only refunded me 1/6 of the total amount and told me the rest takes 10 weeks to refund. now... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought my ticket from CheapTickets.sg and it was a very good promotion. The booking process was easy and smooth. Everything went well and I received my ticket quickly. Very convenient and hassle-fre... Ver mais

Informações sobre a empresa

  1. Agência de bilhetes de avião
  2. Agência de aluguer de carros
  3. Site de pesquisa de voos
  4. Agência de viagens
  5. Agregador de viagens

Escrito pela empresa

CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I had booked the tickets from Goa to…

I had booked the tickets from Goa to Cochin via Bangalore on Aug 6 th , few days ago I received email saying the flight has to be changed, I agreed to the change but later I received an email saying for the one of the flight the seats are not confirmed.There has been no news thereafter and I would like to get full refund for the tickets puechased

6 de agosto de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello ,

We can see that you were able to successfully connect with our team and that your query has been resolved.

As your concern has been addressed, we kindly request you to consider updating your Trustpilot rating to a positive one. Your feedback is important to us, and we truly appreciate your support.

Kind regards,
Cheaptickets Customer Service
Bhumindra

Classificada 3 em 5 estrelas

Challenging to get customer care support

I booked for air tickets from Singapore to Sydney. I have some issues on my SQ tickets as the ticket is not issued . My Scoot ticket is issued but I had some luggage issue. When I tried contacting Cheap Tickets, it was quite hard to get someone online. I had to wait. In the end, I was advised to contact the airlines on my own. I managed to get Scoot and resolved the matter but my SQ flight is still not confirmed. It can be overwhelming.

18 de agosto de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello Mei Yu,

Sorry for the delayed reply.

I truly empathise with your situation and share your concerns regarding luggage concerns.
I see you have already reached our customer support center and you tickets are confirmed with Singapore airlnes from SYD-SIN with 25 kgs checked-in luggage.

Kind regards,
Uday | Customer Service
Cheaptickets

Classificada 1 em 5 estrelas

Very very unethical business

Very very unethical business. Be careful when booking through them. They do not charge cancellation for cancelling any flight tickets that have yet to be issued but instead charge you an est. USD100 for any changes to each ticket marked as "ADMINISTRATIVE FEE", don't book unless you are definitely going to take the flight and not making changes. Doesn't matter whether or not it has or has not been issued, they offer no recourse. After your tickets have been cancelled, there is no way to also contact them as the booking number will no longer be in the system. Hotline to call is also not able to be reached at all.

28 de julho de 2025
Opinião espontânea
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello,

We're sorry to hear that you didn’t have a smooth booking experience with us, but thank you for sharing it.

We would like to find a solution together with you, but we don’t have the correct contact information to contact you.
Would you please send an email to complaints@travix.com stating: TrustPilot EN? We will contact you as soon as we receive your email.

Kind regards,
Customer Service
Bhumindra

Classificada 1 em 5 estrelas

Cheaptickets do not seem to read or reply to questions

I told u many times via email that i did not receive the inbound ticket. Yet you did not care at all. experience has been terrible.

10 de agosto de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello

We're sorry to hear about the difficulties and your experienced with our customer service.

We appreciate you bringing this to our attention and for the documentation you kept. We'll look into this issue further to see how we can improve our booking process.


Kind regards,
Cheaptickets Customer Service
Bhumindra

Classificada 5 em 5 estrelas

Good service

was looking for a cheap and quick ticket
managed to get it easily on this site
Thanks

1 de agosto de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

We are grateful to have you as a Budgetair customer. Thank you, Gurdip!

Kind regards,
Uday | Customer Service
Cheaptickets

Classificada 4 em 5 estrelas

Easy to access.

Easy to access.
Choice of flights, it could be better if we can be given alternative to pick our flight departure/return timing.

31 de julho de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

We are grateful to have you as a Budgetair customer. Thank you, Sharifah!
Your feedback is valuable as it helps us to continuously improve our services and provide you with the best possible experience.

Kind regards,
Uday | Customer Service
Cheaptickets

Classificada 1 em 5 estrelas

Horrible

Horrible, days to get confirmation for the ticket. Couldn't change or get reimbursed. Absolutely unacceptable.

The wesbite looks like an MVP. This is horrible. If you have an issue you get "transferred to an agent"

"You are currently number 1 in the queue"

I've been number 1 in queue for 24 hours. Absolutely appalling.

This website has a SG domain. It is the antithesis of Singapore. This is probably the worse thing that has ever come out of Singapore. In fact this is probably not a legit SG business.

AVOID AT ALL COST.

29 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The system was easy to use

The system was easy to use. Confirmation of my flight was sent very quickly to my email.

23 de julho de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Thank you for the great review, Lorna! We look forward to seeing you again soon on our website.

Kind regards,
Uday | Customer Service
Cheaptickets

Classificada 1 em 5 estrelas

Horrible service

Buy ticket from this agent if you can take your own risk. Their customer support is horrible if you have any support you need with flight ticket.
I have flight schedule disappeared from original flight time. I had no other option but have to buy new ticket as there was no other flight schedule to choose from later than my original flight timing. I dont have a problem with flight schedule change or I have to buy new ticket . They informed that I can choose to ask refund or change new flight time . I have asked for refund and they have processed my refund. After that replied me with invalid reasons, said that I used the ticket and asked me to get evidence from airline . After serveral time I communicated with the airline and have showed the proof that I did not use the ticket , they informed that flight schedule did not change.
There are many agents will handle your problem case and you will be receiving inconsistent information. And your problem case goes nowhere and stuck.
They will ask to contact airline and airline will ask to contact agent . It will be dead-end and your issue will get stuck . This is the first time ever experience I have to write bad review in my life.

24 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Self-transfer flight, when it was NOT indicated as such

I am 70 years old, and selected this flight from Skyscanner. I specifically chose a NON self-transfer flight, and purchased the flight, although it was more expensive than other self-transfer options. I am now advised on the website, that I will have to self-transfer in Bali, in 1 hr 55 mins. Cheaptickets have also added THEIR contact details, rather than mine, so the airline has no way of getting in touch with me. I am extremely unhappy and will NOT trust Cheaptickets.sg again for my travel.

18 de julho de 2025
Classificada 5 em 5 estrelas

It was fair deal I got my ticket tho it…

It was fair deal I got my ticket tho it took two days to send me.

3 de julho de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello Srimal,

Thank you for the nice review! We’re glad to hear that you had a good experience with us.
We hope to see you again soon on our website.

Kind regards,
Uday | Customer Service
Cheaptickets

Classificada 1 em 5 estrelas

lousy experience

lousy experience, misled by website.
Will not recommend

3 de julho de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello Anqing,

I'm sorry for the inconvenience you experienced.

In reviewing the reservation, we have confirmed the ticket for the same flight and airline that was selected by the customer. No changes were made by us. I also see you have contacted our customer service to check if a change of airline is possible. Unfortunately, a change of airline is not possible.

Kind regards,
Uday | Customer Service
Cheaptickets

Classificada 5 em 5 estrelas
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello Deepak,

Thank you for the nice review! We’re glad to hear that you had a good experience with us.
We hope to see you again soon on our website.

Kind regards,
Uday | Customer Service
Cheaptickets.

Classificada 1 em 5 estrelas

I wish I can give negative rating to…

I wish I can give negative rating to them. They are not helpful. Their ph no doesn't work. They never reply to your email. They are not available on sat and Sunday. There agents are available on chat but most of them are useless.

28 de junho de 2025
Opinião espontânea
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello,

We're sorry to hear that you didn’t have a smooth booking experience with us, but thank you for sharing it.

We would like to find a solution together with you, but we don’t have the correct contact information to contact you.
Would you please send an email to complaints@travix.com stating: TrustPilot EN? We will contact you as soon as we receive your email.

Kind regards,
Budgetair Customer Service
Bhumindra

Classificada 5 em 5 estrelas

Ticket more cheap

Ticket more cheap

23 de junho de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello Thomson ,

Thank you for the nice review! We’re glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Cheaptickets Customer Service
Bhumindra

Classificada 5 em 5 estrelas

Smooth application and quick…

Smooth application and quick confirmation.

Easy to navigate.

11 de junho de 2025
logótipo da Cheaptickets.sg

Resposta da Cheaptickets.sg

Hello Ed ,

Thank you for the nice review! We’re glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Cheaptickets Customer Service
Bhumindra

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais