I highly recommend this company and Kevin Smith. My flights were cancelled by the airline at the last minute while already overseas travelling within Africa on a multi city trip. Kevin at checknfly im... Ver mais
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Leia as opiniões dos outros
I had a great experience with Checknfly but particularly with my customer service agent Katherine Baker. She went above and beyond, messaging me regularly on WhatsApp to provide updates on my flights... Ver mais
With travel plans (that I'd saved for over a year, for) disrupted due to Middle East (March 2026), I called several travel agents to discuss budgets, flexibility, cancellations and new routes to get f... Ver mais
Customer service was very helpful! The chat on their website works very well, Kevin Smith was excellent in finding the best solution and the perfect payment option for me. Will definitely use them ag... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Checknfly
Escrito pela empresa
EASY BOOKINGS
24/7 CUSTOMER CARE

Informações de contacto
86 Franchise Street, Weymouth, Dorset, DT4 8JU , London, Reino Unido
- 02071839664
- sales@checknfly.co.uk
- checknfly.co.uk
Respondeu a 82% das suas opiniões negativas
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Stay clear warning!
Don’t get drawn in by the cheaper prices, I guarantee you will lose money.
All the 5* reviews on here are fake especially the ones which name drop a person who helped so much!!! The cheap flights offer is just to ‘hook’ you, then they try to squeeze more money out of you…read all the 1* reviews
Falsely claimed that I had cancelled my booking. I never did
A guy named Chris contacted me out of nowhere, saying that they had "accepted" my cancelation request. I never requested this. And when I requested to see proof of my request, they just falsely claimed that I had given verbal consent via WhatsApp. This is FALSE and predatorial behaviour. Horrific!
Sharon Briggs helped me book a flight…
Sharon Briggs helped me book a flight last minute.
It was urgent but she was flexible in looking for an appropriate flight.
I highly recommend this company and…
I highly recommend this company and Kevin Smith. My flights were cancelled by the airline at the last minute while already overseas travelling within Africa on a multi city trip. Kevin at checknfly immediately responded to my call for help. He diligently stuck with it, and even came in early the next day (on a Sunday morning) to change me to another airline and get me on my way. This wasn’t an easy task but he did it. Hugely grateful to Kevin and Checknfly. If only all travel companies and agents were as diligent and professional as these guys are. Thank you !!
Checknfly incredible customer service
I had a great experience with Checknfly but particularly with my customer service agent Katherine Baker. She went above and beyond, messaging me regularly on WhatsApp to provide updates on my flights and help come up with alternatives. We had a complicated route out due to flying through the Middle East, and Katherine was always available via chat to support. She even went out of her way to file a compensation claim for our flight delay. I am very grateful to have booked through Checknfly due to the incredible help I got from Katherine!
Kevin Smith was most helpful and very…
Kevin Smith was most helpful and very professional
Fishy practices
The company advertised flights at a good price. They then tried to offer me cheaper flights at different time on low cost airline for the originally quoted fee. They tried to persuade me that it’s better to take the budget airline, despite the quote now being overpriced. However, they did eventually confirm the sale. It feels like they tried to get out of it. They also then solicited me for a positive review, telling me specific things to say.
Paid in full but they now want more money
Made my booking online and paid in full then the following day I received WhatsApp massages requesting to talk to me. I recieved a call from "Janet" in the Indian call centre advising that to flight might get cancelled so would I be flexible on days and route. I said no. Ten minutes later I recieved a whatsapp message telling me the flights had gone up and they want another £154 per person. I said no as I had already paid and was told I will have to cancel. Again I said no, they must cancel if they are not honouring the sale and make an immediate refund. They are still insisting I cancel and wait 7 working days for my £2600 back
Perfect deal and perfect service…
Perfect deal and perfect service provided by Kevin Smith. All emails answered instantly and flight got booked within 30 min. Great job!
All thhese reviews are fake they are…
All these reviews are fake they are scammers
They were very helpful
They were very helpful. Especially Sharon Briggs who dealt with my booking and made sure everything went smoothly.

Resposta da Checknfly
Customer service was very helpful
Customer service was very helpful! The chat on their website works very well, Kevin Smith was excellent in finding the best solution and the perfect payment option for me.
Will definitely use them again

Resposta da Checknfly
Excellent service
Excellent service, responsive timely on whatsapp, proper follow up until you are well set
Thank to Vince

Resposta da Checknfly
Maria Wilson is very patient and kind
Maria Wilson is very patient and kind! She is very understanding and was able to break everything down for me in a comprehensible manner. She was also very direct and straight to the point which is exactly what I needed. Best customer service representative ever!!!

Resposta da Checknfly
Excellent service / support
Excellent service and support by Katharine and Checknfly during the Middle East conflict where flights were being constantly cancelled and had to be rescheduled (4 times).
Found that Checknfly not only kept me fully updated and supported throughout, but also provided alternate solutions. Katharine was so helpful and patient during the entire, long drawn out process. Thank you as nothing was too much trouble and I would use them again without hesitation.
Middle East disruption help
With travel plans (that I'd saved for over a year, for) disrupted due to Middle East (March 2026), I called several travel agents to discuss budgets, flexibility, cancellations and new routes to get from UK to New Zealand. Brad at ChecknFly was the best, most helpful person to look through alternative dates, longer stopovers and ask my concerns as a solo traveller, and he managed to find me a perfect new flight that I wasn't able to find by myself. Thank you Brad, you saved my lifetime trip!
Reliable and efficient
I have always reached out to Vince Thomas to help me book flights whenever I need to travel and he is always supportive, helpful, and professional. I would recommend him all day everyday
Vince was very helpful & efficient
Vince was very helpful & efficient
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