Checknfly Opiniões 4222

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I highly recommend this company and Kevin Smith. My flights were cancelled by the airline at the last minute while already overseas travelling within Africa on a multi city trip. Kevin at checknfly im... Ver mais

Classificada 5 em 5 estrelas

I had a great experience with Checknfly but particularly with my customer service agent Katherine Baker. She went above and beyond, messaging me regularly on WhatsApp to provide updates on my flights... Ver mais

Classificada 5 em 5 estrelas

With travel plans (that I'd saved for over a year, for) disrupted due to Middle East (March 2026), I called several travel agents to discuss budgets, flexibility, cancellations and new routes to get f... Ver mais

Classificada 5 em 5 estrelas

Customer service was very helpful! The chat on their website works very well, Kevin Smith was excellent in finding the best solution and the perfect payment option for me. Will definitely use them ag... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
  2. Site de pesquisa de voos
  3. Agregador de viagens

Sobre Checknfly

Escrito pela empresa

ChecknFly.co.uk offers great savings on flights. You can find deals on business-class flights to destinations all over the world. We provide our customers with the best deals and world-class services through our online web portal. Our range of travel products includes airline tickets for more than 150 airlines and holiday packages to your desired destination. visit our website book now contact us

EASY BOOKINGS

24/7 CUSTOMER CARE

24/7 CUSTOMER CARE

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 82% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Stay clear warning!

Don’t get drawn in by the cheaper prices, I guarantee you will lose money.
All the 5* reviews on here are fake especially the ones which name drop a person who helped so much!!! The cheap flights offer is just to ‘hook’ you, then they try to squeeze more money out of you…read all the 1* reviews

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I highly recommend this company and…

I highly recommend this company and Kevin Smith. My flights were cancelled by the airline at the last minute while already overseas travelling within Africa on a multi city trip. Kevin at checknfly immediately responded to my call for help. He diligently stuck with it, and even came in early the next day (on a Sunday morning) to change me to another airline and get me on my way. This wasn’t an easy task but he did it. Hugely grateful to Kevin and Checknfly. If only all travel companies and agents were as diligent and professional as these guys are. Thank you !!

12 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Checknfly incredible customer service

I had a great experience with Checknfly but particularly with my customer service agent Katherine Baker. She went above and beyond, messaging me regularly on WhatsApp to provide updates on my flights and help come up with alternatives. We had a complicated route out due to flying through the Middle East, and Katherine was always available via chat to support. She even went out of her way to file a compensation claim for our flight delay. I am very grateful to have booked through Checknfly due to the incredible help I got from Katherine!

12 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Fishy practices

The company advertised flights at a good price. They then tried to offer me cheaper flights at different time on low cost airline for the originally quoted fee. They tried to persuade me that it’s better to take the budget airline, despite the quote now being overpriced. However, they did eventually confirm the sale. It feels like they tried to get out of it. They also then solicited me for a positive review, telling me specific things to say.

9 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Paid in full but they now want more money

Made my booking online and paid in full then the following day I received WhatsApp massages requesting to talk to me. I recieved a call from "Janet" in the Indian call centre advising that to flight might get cancelled so would I be flexible on days and route. I said no. Ten minutes later I recieved a whatsapp message telling me the flights had gone up and they want another £154 per person. I said no as I had already paid and was told I will have to cancel. Again I said no, they must cancel if they are not honouring the sale and make an immediate refund. They are still insisting I cancel and wait 7 working days for my £2600 back

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

They were very helpful

They were very helpful. Especially Sharon Briggs who dealt with my booking and made sure everything went smoothly.

6 de abril de 2026
Opinião espontânea
logótipo da Checknfly

Resposta da Checknfly

Dear Liam,

Thank you so much for taking the time to share your positive experience with Sharon's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Classificada 5 em 5 estrelas

Customer service was very helpful

Customer service was very helpful! The chat on their website works very well, Kevin Smith was excellent in finding the best solution and the perfect payment option for me.
Will definitely use them again

18 de março de 2026
Opinião espontânea
logótipo da Checknfly

Resposta da Checknfly

Dear Customer,

Thank you so much for taking the time to share your positive experience with Kevin's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Classificada 5 em 5 estrelas

Excellent service

Excellent service, responsive timely on whatsapp, proper follow up until you are well set

Thank to Vince

13 de fevereiro de 2026
Opinião espontânea
logótipo da Checknfly

Resposta da Checknfly

Dear M Alanazi,

Thank you so much for taking the time to share your positive experience with Vince's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Classificada 5 em 5 estrelas

Maria Wilson is very patient and kind

Maria Wilson is very patient and kind! She is very understanding and was able to break everything down for me in a comprehensible manner. She was also very direct and straight to the point which is exactly what I needed. Best customer service representative ever!!!

2 de abril de 2026
Opinião espontânea
logótipo da Checknfly

Resposta da Checknfly

Dear Nicole,

Thank you so much for taking the time to share your positive experience with Maria's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Classificada 5 em 5 estrelas

Excellent service / support

Excellent service and support by Katharine and Checknfly during the Middle East conflict where flights were being constantly cancelled and had to be rescheduled (4 times).
Found that Checknfly not only kept me fully updated and supported throughout, but also provided alternate solutions. Katharine was so helpful and patient during the entire, long drawn out process. Thank you as nothing was too much trouble and I would use them again without hesitation.

31 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Middle East disruption help

With travel plans (that I'd saved for over a year, for) disrupted due to Middle East (March 2026), I called several travel agents to discuss budgets, flexibility, cancellations and new routes to get from UK to New Zealand. Brad at ChecknFly was the best, most helpful person to look through alternative dates, longer stopovers and ask my concerns as a solo traveller, and he managed to find me a perfect new flight that I wasn't able to find by myself. Thank you Brad, you saved my lifetime trip!

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable and efficient

I have always reached out to Vince Thomas to help me book flights whenever I need to travel and he is always supportive, helpful, and professional. I would recommend him all day everyday

31 de março de 2026
Opinião espontânea

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