I bought a Chefman oven/air fryer combo fours years ago. It worked well until it died. I contacted Chefman customer service to confirm that it could not be repaired and began shopping for a new one. T... Ver mais
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Leia as opiniões dos outros
I purchased a Chefman Cafeinator. After only a couple of weeks it started malfunctioning. The low water light quite working and now I get an error indicator and the clean light stays on all the time... Ver mais
THEIR terms and conditions (2021) Content Standards - Be likely to deceive any person; Here is an example how they straight up GO AGAINST their own terms and conditions: Chefman puts 'Environmen... Ver mais
Bought a Chefman kettle, which had useful features like a rebuild. However, the kettle developed a leak where the glass meets the metal. Sent an email to their customer service email address on 1st O... Ver mais
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Big Ideas. Small Appliances
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Three Months and already broken air fryer
Purchased an Air Fryer 3 months ago thru Amazon and it just stopped working. I reached out to product support on their website for help and never got a reply. I had to go buy another air fryer since I couldn't wait for them any longer. You lost a customer from me.
27 de fevereiro de 2023
Opinião espontânea
Disappointing Experience with Chefman Customer Support
I recently had a very disappointing experience with Chefman's customer support team. I reached out to them three times regarding my faulty air fryer, which stopped working after less than six months of use.
My first attempt to contact their support team was on February 26th, 2023, with Chefman case #00251840. Unfortunately, I did not receive any response to my query. I tried reaching out again on March 7th, 2023, with case #00254141. In addition, I have sent two emails to support. Despite being told that I should expect a response within 3-5 days, I have yet to receive any communication from their team.
As a loyal customer of Chefman, I was very disappointed with the level of service I received. I had always trusted their brand for quality products and timely support, but my recent experiences have left me feeling very let down. I needed assistance with my air fryer, but it seems like their support team was not willing to provide any help.
Overall, I would not recommend Chefman products to anyone looking for reliable customer support. If you're looking for a brand that values its customers and provides timely assistance, I suggest looking elsewhere. If your looking for a quality product that lasts longer than six months you will also want to look elsewhere.
27 de fevereiro de 2023
Opinião espontânea
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