I received the product but in a small pack when I ordered and paid for the large one. I have emailed and phoned but have not had a reply as of yet. I do really get concerned about a company who do... Ver mais
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Leia as opiniões dos outros
Affordable & Reliable I’ve had a great experience with Chemco. The delivery is always fast, smooth, and reliable, which makes ordering super convenient. What really stands out is how much cheaper the... Ver mais
Ordered 31st Dec, no delivery by 14th Jan '25 , looks like order never shipped when tracked, eventually refund approved after two follow up emails, most of 3 weeks to get my money back. Very poor -Wou... Ver mais
Such bad service got the wrong order which is fine these things happen. What is really annoying are the broken promises from their customer service. Promised to arranged same day delivery and collect... Ver mais
Informações sobre a empresa
Informações de contacto
Unit 7 Purcellsinch Business Park, 0000, Kilkenny, Irlanda
- 056 77 86 453
- onlinesales@chemcopharmacy.com
- chemcopharmacy.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered 31st Dec
Ordered 31st Dec, no delivery by 14th Jan '25 , looks like order never shipped when tracked, eventually refund approved after two follow up emails, most of 3 weeks to get my money back. Very poor -Would not recommend.
Fast delivery
Ordered online, super fast delivery. Highly recommend!
Super efficient service as always
Super efficient service as always - ordered yesterday and delivered today - plus today is Christmas Eve!
Delighted with my order
Delighted with my order. Ordered during weekend and received it Tuesday afternoon. Product (Floradix) was 50% cheaper than in the health shop I regularly buy from.
Great service
I have made a few purchases with chemo online and have always found them extraordinarily helpful and attentive parcels always on time. I would 100% recommend Chemco Pharmacy.
Excellent service and very fast…
Excellent service and very fast delivery . The staff were all very helpful and very professional
Absolutely abysmal service
Absolutely abysmal service. Would not recommend their online orders to anybody! I placed a large order over two weeks ago (needed before today, as I'm going on holidays).
The order has yet to be dispatched and I got a couple of replies from their customer service representative who said she would "look into it" but never once bothered to update me, or even try to push for the item to be dispatched.
I've had to rebuy everything in a different store and no longer need my order, but I can imagine what a disaster the refund process is.
Ordered some basic items
Ordered some basic items. Almost 2 weeks later had not received items. I had to contact customer service who replied 2 days later items have not been sent yet.
Superb Service
I am super impressed by the service that I have received from Chemco - I did see a previous negative review here and panicked - but there was no need as this company goes above and beyond and their prices are amazing. I will definitely order again. Thank you Team Chemco!
Will not fall into this trap again
I was delighted when I found on the Chemco website a Dermalogica set that had sold out everywhere else. It was also heavily discounted, which was an added bonus. I placed my order - my first with Chemco - on the morning of 7 August and awaited the next day delivery which they guarantee for all orders placed before 3pm. I immediately received order confirmation email but since then (I am writing this 6 days later) the silence has been deafening. They did not even have the courtesy to inform me that the item they accepted a payment for is not in stock and that they are unsure whether they will be able to restock it. I found that out by contacting the Customer Service myself. Left to their own devices, it seems they would have been quite happy to just leave me hanging. Naturally, I have now requested a full refund. The item - Dermalogica foliant collection - is still displayed on the website as available to order even though this is blatantly inaccurate.
*UPDATE*
There was no reply to my email request for a refund and they seem to be permanently offline on their website chat so as a last ditch attempt I decided to call. There was no answer there either but, fortunately, I received a callback almost immediately despite not leaving a voice message and my refund was issued as we were speaking.
Very happy
Very happy. Ordered Clarins products at a good discount. They arrived promptly with 5 samples.
Definitely would use again.
Very attentive and helpful customer services.
I had a query regarding a purchase I had made and I found the team extraordinarily helpful and attentive. I would happily recommend Chemco Pharmacy.
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